Neophyte
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1 Message
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100 Points
Upgrading a 6 device Subcription to a 10 Device Subscription
When I click on the expiry date a window appears that gives me 2 options: first option is a blue button that says renew, 2nd option is a blue button that says Change your serial number. Please clearly identify which button I should click to ensure an upgrade to a 10 device subscription
tm_vince
Trend Security Expert
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169 Messages
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3.4K Points
8 months ago
Hi @johnpulsi ,
If you want to upgrade your 6 devices subscription to 10 devices you need to click first on the renew now button, once you click renew now , it will redirect you to our renewal website where you can see an option to upgrade as well.
Hope this helps!
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