J
Neophyte

Neophyte

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1 Message

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100 Points

Tuesday, December 12th, 2023 6:03 AM

Closed

Upgrading a 6 device Subcription to a 10 Device Subscription

When I click on the expiry date a window appears that gives me 2 options: first option is a blue button that says renew, 2nd option is a blue button that says Change your serial number. Please clearly identify which button I should click to ensure an upgrade to a 10 device subscription

Brand User

Trend Security Expert

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148 Messages

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3K Points

4 months ago

Hi @johnpulsi ,

If you want to upgrade your 6 devices subscription to 10 devices you need to click first on the renew now button, once you click renew now , it will redirect you to our renewal website where you can see an option to upgrade as well. 

Hope this helps!

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