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App Subscription Renewal Made Through Apple Store Not Recognized

Hello, I am writing to report an issue with my app subscription renewal. I renewed my subscription through the Apple Store, but the app continues to display a message that the renewal was not made. I have already tried restoring my purchase by clicking on the link, but the issue still persists. I ev

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suspicious code

Hi all, When I log onto sites, I am getting this code. Why do I get it and how do I delete it? thanks boomerangSaveLoadTime); } if (document.addEventListener) { document.addEventListener("onBoomerangLoaded", function(e) { e.detail.BOOMR.init({ ResourceTiming: { enabled: true, trackedResourceTypes: [

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Blocking sites

Not able to open apps or log on to my credit card site with Trend running. It is also blocking my iPhone and iPad from connecting to chromecast. I have to shut off web guard to open apps or log on to sites.  This has been happening for the last few weeks.  

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Enhancing Security on Intel Core i7 Laptops with Trend Micro: Recommendations Needed!

Hello Trend Micro Community, I'm currently using an Intel Core i7 laptop and have been exploring ways to bolster its security, particularly with Trend Micro antivirus software. I wanted to reach out to this knowledgeable community to gather insights and recommendations on optimizing security settin

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Seeking Wisdom on Trend Micro Installation on Cloud Servers

Hey Everyone, I hope you're all doing well! I'm currently diving into the world of Trend Micro installation on cloud servers, and I must admit, it's proving to be a bit more challenging than I initially thought. So, I'm reaching out to the experts and fellow users in this fantastic community for so

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Transfer of Protected Data Blocked POPUP

GET RID OF THIS POPUP Why am I getting the POPUP every time I open a new webpage. Not shopping, not entering any CC info, just surfing the net Can't it be on but disable the POPUP every time we open a new webpage  It's annoying !!!

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TrendMicro WebGuard blocking eero application activity screen

I am using the eero application on IOS to manage the Frontier router and repeaters in my home. When I turn on WebGuard, I am not able to see the activity screen. I cannot find a website listed to set an exception in WebGuard. Is there a workaround on WebGuard?

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Checkin on scan progress

I started a full scan and then closed the scan window when I clicked on "scan in the background." Is there a way to pull up the scan again?

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vsucocesisful malware

My computer is being attacked by the malware "vsucocesisful" cannot find any information regarding this. Are you aware of this type of malware.

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Trend Micro Maximum Security slowing down my whole Desktop

I'm finding that Trend Micro is slowing down every aspect of my PC experience (opening email, printing, searching WEB page, opening apps etc) to the point where I am switching it off just to do stuff. When I exit Trend Micro the PC response time is back to normal. I have tried various troubleshootin

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Programs slow to start

There's one setting in Trend Micro Maximum Security, "Check if programs try to make unauthorized changes to system settings that could threaten your security", which massively increases the time it takes for certain programs to start. The graphic equalizer I use, called Peter's Equalizer APO Configu

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Bad support

Check out the quality of this support:

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iPad coverage

My iPhone seems to be working with my trend ptoduct but every time I try to use it on my iPad it tells me I need to purchase an upgrade & will not let me check issues it has flagged. My trend package says I can cover 10 devises.  How do I get this to work on my iPad?

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Trend not keeping up with Apple updates!

I have found that with the latest updates on the apple phones and iPads that whit my protection against scam emails and unsolicited emails are not being checked and are getting through! the settings wheel for trend will tell you to tick the messages TAB and then follow up on the next page with certa

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Reinstall all time

I'm on Android tablet

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Always unable to get on internet on iPhone

I have always been unable to get on the internet at home and traveling with the current updated version. The VPN always seemed to block the internet access. After countless trouble shooting tasks and resets I finally fixed it!! All I did was uninstall the trend micro security app and I finally have

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Any known compatibility issues with specific AMD server models and Trend Micro products?

Hello Forum Members, I hope this message finds you well. I am currently in the process of evaluating AMD server models for our organization, and one of the key considerations is ensuring compatibility with our existing security infrastructure. Specifically, I am interested in understanding if there

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Issues with AI-Powered Ad-blocking on Lenovo Laptop

Hey Everyone, I hope this message finds you well. I've been an avid user of Brave for quite some time, currently running it on my Lenovo ThinkPad X1 Carbon Gen 9 laptop. Lately, I've noticed some quirks with the AI-powered ad-blocking, and I'm keen to see if other Lenovo users have experienced simi

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What Security Measures Are Essential for Servers

Hello Everyone! I hope this message finds you well. Recently, I've encountered some security challenges with my Lenovo servers, specifically in tandem with Trend Micro, and I'm reaching out to the community for your invaluable expertise. I believe your detailed insights can provide immense value no

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