1 Message


100 Points

Sunday, February 11th, 2024 4:33 PM


How to uninstall trend micro

I need to uninstall trend micro, and can't figure out how. All of their instructions lead to dead web links. Help!



119 Messages


2.7K Points

5 months ago

Whenever I have needed to uninstall it, I just use the uninstall from the Installed Apps menu in Windows if you are using a Windows Machine.  For a phone uninstall it like you would any other program. iPhone through the Settings>General> iPhone Storage. Android through the Settings>Apps menu.


Brand User

Trend Security Expert


128 Messages


2.6K Points

Hi @1230sdg  and @davevt31​, 

Welcome to Trend Micro Home Users Community and thank you for your suggestion davevt31. 

Other than using the option on the Windows setting. You may use Trend Micro Diagnostic Toolkit to remove our program to your Window device. 

To use it, you may follow these steps: 

  1. On your keyboard, press Windows + R keys at the same time to open the Run window.
  2. Type supporttool.exe, then click OK.
  3. When the User Account Control window appears, click Yes. This will open the Trend Micro Diagnostic Toolkit.
  4. Select the (C) Uninstall tab, then click 1. Uninstall Software.
  5. Click Yes, then copy your serial number.
  6. Put a check on I copied my serial number, then click Uninstall
  7. Click Yes when asked to restart your computer.

Hope this helps!

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