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Trend Micro Wifi Protection never starts or runs on MacBooks

repeatedly installed and deleted Trend Micro Wifi Protection from my MacBook Pro/Air (all up to date and running Sonoma).Click on the app - it briefly shows in the task bar and then disappears. VPN settings missing from setting after each install. More frustrating that the product runs fine on my

Question

49

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Access settings

I often get a message on my phone; Check Access Settings "Trend Micro Mobile Security can view and control the screen." warning. What is this? Should I be concerned?

Question

22

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從中國無法VPN TW伺服器

1.從中國無法連接台灣VPN伺服器 2.連接其他國家VPN也不穩定,容易斷線速度慢

Idea

18

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@ tm_prima

Hello tm_prima, Its been a month since "your team " started the "investigation" , see below. Can you share with us the result of "team investigation" ??? "Hi @claudiubotezatu​, We are looking into why it was designated as an Accepted Solution, even though the issue has not b

Question

78

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Websites won’t open

I have several sites that I know are safe but wont open on my iPhone

Question

64

4

2Degrees & TrendMicro blocking server

TrendMicro & 2Degrees NZ Management need to sort their connection major downtime drop out bb connection trendmicro claim 2degrees insecure server ??? Whats up .. Fix it

Problem

7

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Pinterest app does not work when webguard is enabled (works again when webguard disabled)

When i enable webguard from inside mobile security app, then the pinterest app is not showing any content. When i disable webguard, then pinterest app shows content again. device is ipad mini and iphone 14, latest ios (both devices same problem)

Problem

90

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Removing devices

I’ve got about 10 devices that I cannot remove. These are not the primary account devices. Why can’t I do this? Further to this, these devices are Amazon echo dots. The dots had a factory reset and no longer connect to internet. I do not have a notification to allow access to the internet.

Problem

30

2

Introduce new free to use AI app for scam detection

Recently Norton has come up with Genie app and Bitdefender has Scamio which are basically AI based apps which tells the user whether a text or screenshot is scam or not by using AI functions. Not all scam links are detected by any AV. Its just a suggestion to introduce an app similar to what Norto

Idea

54

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Trend Micro Security for Edge and Chrome January 2024 Release

  Trend Micro Community!   Discover the latest updates in Trend Micro Security for Edge and Chrome! Uncover enhanced features crafted to ensure your security while navigating the internet. Refer to the release notes for a detailed overview.   Product Version Trend Micro Secu

Announcements

894

12

Trend Micro Rescue Disk - Messages

I booted the USB drive with the Trend Micro Rescue software. Some lines are showing on the monitor. The last two are: Loading... mdadm: No arrays found in config file or automatically There is a new line then with a cursor blinking for a long time now already. I am not sure if the search is still ru

Question

12

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I think Trend Micro is a good product

Would you all agree? What are some improvements you would suggest?

Question

51

2

Email Defender Pop-ups

The Email Defender pop-ups are relentless. I have tried turning Mute Mode on, even though it says it's only for 24 hours.  I have clicked "Do not show this again" repeatedly - and I still get the pop-ups. How do I stop it??

Question

111

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Trend Micro Vault

My Trend Micro vault has simply disappeared from my desktop. I use it regularly but it appears to have disappeared after a Trend Micro update. I have Trend Micro Maximum Security and when I to go to Data, the Vault option is no longer there. I cannot see any options for the Vault. My operating syste

Question

258

4

0

False averting

Was supposed to get a 3 month subscription with iPhone but doesn’t work

Problem

24

1

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How to get trend micro apex one security agent

Hi I am a home user, I want to install trend micro apex one security agent on windows 10/11. I couldn't able to find trail version to install  then planning to go for licensing. Please advice where to download and install some specific modules.

Question

31

1

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VPN Pro Disconnecting

Repeatedly disconnecting by itself

Problem

25

1

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Webgaurd

When I turn web gaurd on on my iPhone 13. Latest updates installed.  My vic emergency app won’t load and I need that for fire danger area.  i have put www.vicemergency.com.au in the aloud web site list but it still won’t let alerts come through 

Problem

33

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Lost passwords

Password manager asked me to update my master password, there was no warning to accept or skip and now all my passwords are gone. Is there a way to reverse this or retrieve data lost? All my passwords gone!

Question

40

2

0