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VPN connection

​When I turn on my VPN through web guard I lose my wifi connection, why is this?​ I have to delete the VPN to get my wifi back up and running

Question

 • Mobile Security for iOS

32

1

0

Crazily high memory usage

I've been using Trend for years without issues, but in the last few days the program has suddenly started taking virtually all my memory and my desktop is pretty much unusable. Uninstalled Trend and the computer worked perfectly. Reinstalled and the computer was fine for a few hours and suddenly it'

Question

 • PC Security

83

1

0

High memory usage Antivirus Extension

Hey, TrendMicro Antivirus is just running fine with below 300 MB of used memory. The Antivirus Extension do uses 37 gigabyte of virtual and 3 GB of real memory.How can I fix that?Cheers, Marcel

Problem

 • Mac Security

25

3

0

Don't "fix" it if it isn't broken!

Around Mar 1, the background on highlighted links became so dark as to be un-readable...almost like there are redacted elements in my email! Why is this background color even necessary? 

Problem

 • Home Network Security

24

1

scan

will not complete scan

Question

 • PC Security

17

1

0

VPN App crashes multiple times per day Android

I love the trend micro apps but the VPN app in particular crashes at least 3 times a day on Android Samsung phone. Just want to provide feedback.

Problem

 • Mobile Security for Android

45

4

0

Is Trend Micro device compatible with Calix GigaSpire BLAST u6 Router?

Very recently, I got the internet service from Wyyerd Fiber with Calix GigaSpire BLAST u6 Router. If anyone knows firmly whether Trend Micro Device is compatible with Calix GigaSpire BLAST u6 Router or not, please let me know. Your immediate response will be highly appreciated. Thanks, and regards.

Question

 • Home Network Security

35

2

0

cant block spam/junk mail

can not block phone numbers or spam message addresses

Question

 • Mobile Security for iOS

37

2

Women in Cybersecurity — Happy International Women's Day!

  To all the incredible women who have made a positive impact in the world, Happy International Women's Day!   #IWD2023   March is Women's Month. It's a month-long celebration that honors our achievements in fields like politics, arts, science, sports, and cybersecurity.   W

Announcements

 • PC Security

36

1

Highlighted Links Unreadable

About March 1, 2023, the links in my gmail using Chrome changed. They are now too dark to read. They display with a dark green highlight and light blue text that's almost unreadable. Before March 1, 2023, links displayed with a light green highlight and dark text. It was much better. Please change i

Problem

 • PC Security

69

5

little green check marks and dialog bubbles

​about 3 days ago my trend now puts green checks on every page if you mouse over the check a dialog bubble pops up saying site is safe. If i'm on youtube the green check pops up somewhere randomly on the video and mousing over brings the bubble up. if i am on amazon or walmart and try to click a fil

Question

 • PC Security

22

1

0

Official Response

Langganan

Tolong kasih menu pembelian untuk 3 hp pembayaran melalui play store karena saya hanya orang awam dan gak punya kartu kredit tolong di permudah pembayaran melalui play store untuk 3 hp

Idea

 • Mobile Security for Android

12

2

0

No activation code or serial number provided after purchase

Hello, I just purchased a single PC licence for Maximum Security, however I was not been given a serial number or activation code. The subscription has been debited from my credit card. Can you please advise me of next steps. Cheers, Dan.

Question

 • PC Security

21

1

0

Pop Ups to renew subscription that is already renewed

I've already renewed my Trend Micro, but I keep getting pop ups saying that its expired and renewal is required. What do I need to get the program to recognize that the renewal is already complete?

Question

 • PC Security

63

4

What is spoofing in CyberSecurity?

  Nowadays, almost all of the tasks and activities that we traditionally do offline can now be done online: banking, making friends, and even shopping. We are fully submerged in living life digitally. We are becoming more and more addicted to the convenience of getting things done with several

Article

 • PC Security

25

0

0

Closed

what IT is this in the right down side of the screen {{curpopup.title}} ?

I cant delete this {{curpopup.title}}, It is a virus?

Question

 • PC Security

84

1

Installation Issues with Trend Micro Antivirus Software on Intel Evo Laptop

Dear forum members, I am facing difficulty installing Trend Micro Antivirus software on my Intel Evo laptop. When I try to install the software, the installation process gets stuck, and I have to manually close the installer. I have tried downloading the software from different sources, but the iss

Problem

 • PC Security

38

1

0

Happy Love Month! — Sharing tips and advices from our Experts!

  Happy Valentine's Day, Trend Micro Community! Wishing you a day filled with happiness and all the things that bring a smile to your face.   Last year, we asked what you love about Trend Micro. This year, to celebrate the day of love, we asked our community of experts to share their thoug

Announcements

 • PC Security

81

2

Beware of Charity Scams — Turkey Earthquake

    Every time disasters happen, humanity comes as one. Setting aside our differences, we embrace one another and help the nations in need. However, this also gives scammers the opportunity to take advantage of people's generosity by creating fake charities or donation schemes to make easy

Article

 • PC Security

86

0

Closed

support microsoft surface pro 9 5g arm pc

hi trend micro I have one more question,would make trend micro products for arm processors on windows arm devices like Microsoft surface pro 9 5g with sq3 processor.thanks trend micro

Question

 • PC Security

125

2