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Transfer credit

I have credit on my Trend Home Security but have had to turn it off as it interferes with my security cameras, my mobile security is about to expire and I wold like to transfer my credit?

Praise

53

1

0

VPN açık konumda olduğu halde çalışmıyor.

VPN çalışmıyor.Açık konumda olduğu halde bir işlevselliği yok.

Problem

71

1

0

Closed

@ tm_prima

Hello tm_prima, Its been a month since "your team " started the "investigation" , see below. Can you share with us the result of "team investigation" ??? "Hi @claudiubotezatu​, We are looking into why it was designated as an Accepted Solution, even though the issue has not b

Question

143

1

0

Stop autopay

How to stop autopay. I don’t use that computer anymore.

Question

63

1

0

Official Solution

Closed

Pinned

Trend Micro ID Protection version 1.04.1373

  Trend Micro Community!   Discover upgraded identity security with the latest features in Trend Micro ID Protection. Dive into the release notes for a detailed overview. Your safety is our top priority!     Build Version ID Protection Portal   Mobile App for

Announcements

1.3K

3

0

Closed

Fraud Buster does not work on my iPad 3. Unable to change settings.

Opened Settings as instructed but cannot change settings.

Problem

169

3

0

Closed

Trend Micro Vault

My Trend Micro vault has simply disappeared from my desktop. I use it regularly but it appears to have disappeared after a Trend Micro update. I have Trend Micro Maximum Security and when I to go to Data, the Vault option is no longer there. I cannot see any options for the Vault. My operating syste

Question

495

4

0

how to prompt 2nd computer to seek update

I can't prompt my 2nd computer to seek a Trend update or scan itself.

Question

36

1

0

VPN KEEPS saying permissions required

From. Time to time, my VPN will not work due to permissions required

Problem

46

1

0

Closed

Access settings

I often get a message on my phone; Check Access Settings "Trend Micro Mobile Security can view and control the screen." warning. What is this? Should I be concerned?

Question

112

1

0

Closed

Pinterest not working when trend mobile is on

New phone. Last iPhone with trend mobile Pinterest did not work. This iponge it worked until I put trend mobile on it.  Very frustrating. 

Question

62

2

0

Closed

Pinterest app does not work when webguard is enabled (works again when webguard disabled)

When i enable webguard from inside mobile security app, then the pinterest app is not showing any content. When i disable webguard, then pinterest app shows content again. device is ipad mini and iphone 14, latest ios (both devices same problem)

Problem

255

3

0

Has anyone deployed Trend Micro solutions in edge computing architectures? What were your experiences?

Greetings Community Members, I hope this message finds you well. I'm reaching out to inquire about your experiences with deploying Trend Micro solutions in edge computing architectures. As the landscape of technology continues to evolve, edge computing has emerged as a pivotal paradigm, offering di

Question

45

1

0

Closed

Introduce new free to use AI app for scam detection

Recently Norton has come up with Genie app and Bitdefender has Scamio which are basically AI based apps which tells the user whether a text or screenshot is scam or not by using AI functions. Not all scam links are detected by any AV. Its just a suggestion to introduce an app similar to what Norto

Idea

334

1

1

Fix 9 problems

I cant access my main page on my mibile to scan or fix what problems i may need to as the stupid animay help thing TOMO has just appeared on my home page and wont close or go away

Problem

48

1

0

Closed

lost vault in update

When the most recent update, my husband's vault has disappeared from his desktop along with his files. I have tried several ways to search for the vault and cannot locate it. He has a folder on his desktop "Unprotected Files 2023" but he says that not all of his vault files are there. What else can

Problem

321

10

0

Closed

TM VPN on iPad can slow or hang iPad

When TM VPN is activated on later model iPad, after a while the iPad surfing response slows to a crawl and then can even hang. To get working again requires reboot of iPad.I have found that if I disable the TM VPN, things work as expected, except now I am assuming I and missing some security because

Question

92

2

0

VPN SUPPORTED APPS

Hi, I am getting quite frustrated. Every 5 minutes I receive a notification that VPN Supported Apps have to be turned ON. I go into Protection and there is a list off Apps that no matter how many times I slide to ON - 5 minutes later they are no longer supported. The rest of the apps are always ON a

Problem

40

1

0

Closed

VPN

Smartphone VPN will be turned off I woke up in the morning and turned on the VPN. At noon, I turned it on and looked at it, but there was no pattern. I clicked on it and it was not turned on.

Question

79

1

0