Official

Accepted

Unanswered

Advanced Filters

Search Results (7.3K)

Most Recent
Selected Most Recent

Closed

Password Manager

It would be better if Trend micro's password manager have advanced security mode for android. Which if selected asks for master password and fingerprint to unlock the vault. Also please introduce a notification based authentication. Which users have to confirm over mobile device for confirming the s

Idea

43

1

0

Closed

Moto e7 not compatible with Trend micro mobile security

When I link from PC Trend Mobile Security App says ' Your device isn't compatible with this version' : I have Moto e7 running android 13. Why can't I have mobile protection ?

Question

60

2

0

Closed

Connection issues

Could not connect to Amazon work app and other sign on functions in app. I disabled the new “block trackers” function in web guard and problem was resolved.

Problem

60

1

0

Closed

Trend Micro is Slowing Down Web Browsing

Trend Micro Maximum Security is installed on five computers in my household. Web browsing has become unusably slow over the past few days on ALL five computers. I have progressively and methodically ruled out all other causes. Uninstalling Trend Micro Maximum Security fixes the issue and web pages r

Question

215

1

0

Closed

bug: bypass notification for 'file downloaded has been scanned'

downloading one file (the expected file) will result in trend micro notifying the user that a file has been downloaded, and the name of the file that has been scanned by using precise timing, a second file can finish downloading and be scanned, resulting in the trend micro dialogue changing to a 'm

Problem

48

1

0

Closed

"Last update check 10/22/2023 4:59PM"

If I click on "Check for Program Updates" TM is doing something and after that displays "Last update check 10/22/2023 4:59PM" What's the point of such a message?  I triggered the update and certainly I now what is the date and time when I clicked on the option. Thanks!

Question

50

1

0

Closed

Access Blocked 🚫

When I installed Trend Micro Mobile security, all my banking needs stopped. All banks in my country needs this app to be removed before digital banking can be done. Why is it so? Banks remarks "potentially risky to digital banking " I'm stress and confused with this! Can you tell me how to solve th

Question

54

1

0

Closed

restart pop up issue on edge

Edge browser restart pop-up message is coming up again. Obviously, it was solved in the previous version, 17.7.1968. However, the 17.8.1121 version is coming out again. Please compare these two versions of the sauce and make a patch. And the pop-up message patches I made before are all patches that

Question

49

2

Closed

Intel vPro Technology Issue - Need Assistance

Hello Trend Micro Community, I hope you're all doing well. I'm encountering an issue related to Intel vPro technology on my system, and I was wondering if anyone here could offer some guidance or solutions. Here's the problem I'm facing: Issue Description: I have a computer with an Intel vPro proc

Question

24

1

0

Closed

Workstation Security Breach - Need Immediate Assistance

Hello everyone, I am reaching out to this forum in a state of panic as I suspect that my workstation might have been compromised. Lately, I have noticed some unusual activities on my system, such as random pop-ups, sluggish performance, and an overall sense of insecurity while browsing the internet

Question

43

1

0

Closed

Mobile Security "Mini Console" Widget text is truncated

The "Mini Console" widget available in Mobile Security for iOS 17 has the feature description text cut off and not visible. This seems to have just started occurring but I am not sure if it is a result of iOS upgrades or MobileSecurity new versions. The placement seems to have shifted for the conten

Problem

62

1

Closed

VPN ProxyOne should Reactivate MobileSecurity WebGuard after disconnect

MobileSecurity on iOS activates a local VPN proxy when using the WebGuard feature. When the user activates VPN ProxyOne to protect network communication the MobileSecurity WebGuard proxy is turned off and VPN ProxyOne VPN becomes active. Once VPN ProxyOne is disconnected MobileSecurity WebGuard is n

Idea

83

1

0

Closed

Unusual notifications

I receive notifications of websites being blocked when I’m not using a web browser. It has been going on since I first started using TMMS 2015. Does anyone else experience this?

Problem

24

1

0

Closed

Pinned

New Version Alert: Trend Micro Security for Windows 17.8.1121

  Upgrade to Trend Micro Security Version 17.8.1121 today for enhanced protection!     It's quick, easy, and FREE with an active subscription. Open your Trend Micro program and ensure it displays "Version: 17.8" in the top left corner. Stay secure and up-to-date!      

Announcements

2K

9

Closed

Compatibility query: Is Trend Micro antivirus software fully compatible with Ryzen 9 laptops?

Hey there, I recently got my hands on a Ryzen 9 laptop, and I've been contemplating which antivirus software to install. Trend Micro has been a popular choice for me in the past, but I'm curious about its compatibility with the Ryzen 9 platform.   Has anyone here used Trend Micro antivirus on

Question

39

2

0

Closed

Updates are paused during Mute Mode...except I'm not in Mute Mode....

I promise Mute Mode is off, I'm in the Device section, I've turned mute mode on and then off again, restarted computer, completely ensured mute mode is off, however when I try to update Trend Micro I get the message: Updates are paused during Mute Mode. Why, how?

Problem

49

1

0

Closed

VPN provided by T M = 0 make my iPad Pro working so slowly, awful

I am more than deceived using T M since 2012, VPN provided by T M make my iPad Pro working so slowly :// obliged to remove it.. . not sure to choose T M next time  scandalous to me

Problem

23

1

0

Closed

why bounced is it in the state? what is bounced???

How to simulation?

Question

20

1

Closed

Bombardment by supposes GOOGLE

Suspicious Virus Detected We have detected that your device is at high risk of being infected with viruses. It may soon corrupt your sim card, data, photos and contacts if no action is taken.

Question

28

1

0

Closed

can not modify file change name ect.

files will not delete or be renamed

Problem

17

1

0