1 Message


50 Points

Saturday, December 16th, 2023 3:57 PM

I have lost my Trend Micro. How do I reinstall?

My Trend Micro did not do the normal scan on Dec 15. Could not locate my account. Tried to reinstall and was not successful Did a restart 3 times to no avail. Help.

Brand User

Trend Security Expert


76 Messages


1.6K Points

4 months ago

Hi @djcards22,

Welcome to Trend Micro Home Users Community. 

You can check the installers of Trend Micro depending on the serial number that you have. You can also see the "Connect with support" at the bottom of the page if you wish to talk with our technical support.  Please check it here: https://helpcenter.trendmicro.com/en-us/resources/ 

Hi @charizbiz,

Thank you for your comment, it helps our customers know how to reach us. 

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