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Password manager stopped working

I tried to access the Password Manager today and it would not work. The program asked me to  sign in  to the account.  Which I did and a the answer was" The Service is currently unavailable.  Please try again later".

Problem

 • Password Manager

34

1

0

Closed

Está derrubando a minha conexão wifi

Está tendo muito travamento quando eu desligo o meu GPS quando estou em casa e a minha conexão do meu aparelho com wi-fi cai toda hora quando eu o desativo o GPS. gostaria que resolve-sem o mais rápido possível esse problema! E outra coisa poderiam dar suporte de prote&cc

Problem

 • Mobile Security for Android

9

1

0

Closed

Trend Micro disappearing off my son's android tablet

Twice now trend micro has disappeared off my son's android tablet. On my account it says the device is there but on the tablet itself it simply disappeared the first time and I had to download a new app and the second time it deactivated/disappeared.  As a result of this, my son was able to do

Question

 • Mobile Security for Android

34

1

0

Closed

New! Sensitive Information Protection feature

Great news! Trend Micro Community now has the Sensitive Information Protection feature. Posts are set to private automatically whenever you mention your personal information (email address, serial/order number, bank details, etc.) This is a developing feature, comment down below

Announcements

 • PC Security

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2

Closed

Receipt for auto subscription

Please send me a receipt for the recent auto renewal subscription.   I have checked my email and also the span but I can't see a receipt. Please forward again. Many thanks,    Frances Jeffes 

Question

 • PC Security

23

1

0

Closed

Constant pop up notifications from trend about blocking a threat

This program is constantly sending me pop up notifications about blocking an incoming website or popup. It's annoying and I can't actually use my computer because I'm constantly minimising the pop ups from trend. I have tried the mute settings. Nothing has actually worked to resolve this problem. Ho

Problem

 • PC Security

317

4

0

Accepted Solution

Closed

maximum sécurité sur ws 2019

Bonjour J’ai acheté la version Trend micro Maximum Security pour réseau domestique. Le logiciel se télécharge bien et se décompresse bien mais ne s’installe pas. Pouvez-vous m’aider ?

Problem

 • PC Security

14

1

0

Closed

Watch Out for These 2 Scams Targeting Tokyo Olympics 2020

  Tokyo Olympics started last July 23rd and everyone enjoys watching their favorite athlete fight for the gold. This week take a look at these 2 viral scams regarding the Tokyo Olympics 2020 from our Trend Micro Check Team.     Olympic ticket scams   Fake Olympic

Article

 • PC Security

45

0

0

Accepted Solution

Closed

Reinstall Trend Micro

I was advised by Acer help desk to restore the factory settings on my new laptop because of a problem. Now I don't have trend micro on my laptop after installing it several weeks ago.  How do I re-install it without having to add it as another 'new device' as it's already listed as a 3rd devic

Question

 • PC Security

35

1

0

Accepted Solution

Closed

How to turn off annoying Website Blocked pop up message

Hi, i really need to get this pop up notification to stop because I dont have time every 5 mins to click on it. How do we stop it?

Problem

 • 

Acknowledged

 • PC Security

55

2

0

Accepted Solution

Closed

Is there a "manual" for Cleaner Pro One? How do I use the information on the disk map?

I ran the disk Scan and now I have no idea what to do with the information. Is this like a defragger program but I have to choose what to delete?  Is there a source with instructions as I have limited knowledge on computers? Thanks.....

Question

 • Home Network Security

12

1

0

Closed

Trend Home Network security

After purchasing Home Network Security and installing i have never had so many problems with my NBN. It constantly blocks my modem extender even though it is configured to connect and is protected by the Home Network security and has all the green lights to be connected i keep getting this device is

Question

 • Home Network Security

29

1

0

Closed

Porn Accessible Still

I thought Trend Micro will block all nudity regardless of how I find it on the web. When I time in example 'topless babes' on Google and go to Google images it still brings up images of topless babes.

Problem

 • PC Security

34

1

0

Closed

Getting logged out of TM mobile on iPhone and ipad

Why am I getting logged out of TM mobile on IPhone 12 and iPad? I do not manually sign out. I have to check every day to see if I am logged in. No notification if logged out.

Question

 • Mobile Security for iOS

25

3

0

Closed

Trend Vizor uiWinMgr File Is Huge

Using Trend Micro Antivirus+ version 17.0.1299 and received a notice from Windows 10 that my C:\ was low on disk space. Upon investigation, found this file which was 42.5 GB in size. C:\ProgramData\Trend Micro File: _Trend_Vizor_uiWinMgr_SID# Anyone know what this is and why all of a sudden the siz

Problem

 • PC Security

246

3

0

Closed

Game ON | New Trend Micro Community Convo Starter II Badge

  It's August already! Time to add a new badge to your collection.  This month we bring you the Trend Micro Community Convo Starter II.       After getting the Convo Starter Badge, continue to post questions, ideas, or solutions that worked for you. Post at least

Announcements

 • PC Security

20

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0

Closed

Trend Micro Password Manager for Firefox

My Password Manager is no longer working. The recovery advice was completely opaque. I've uninstalled and reinstalled the app to bo avail.

Question

 • Password Manager

20

1

0

Closed

incompatible software found AntispamEngine

Hi everybody, I am trying to install the trend micro maximum security on my windows, but it shows "incompatible software found" and must removing the AntispamEngine in order to complete the installation, i tried to find this software but i didn't find any thing relating to the antispam on my windows

Problem

 • PC Security

17

1

0

Closed

Unable to access account that is active

I purchased geek squad protection & trend micro subscription comes with that. I logged into my account & activated trend micro on my phone, causing my bank account to be overdrawn because I was charged a second time for it. I got it straightened out, only causing more issues of not being abl

Question

 • Mobile Security for iOS

81

2

0

Closed

My trend micro icon

I have trend micro security but I don't have an icon to be able to check for scams etc.

Problem

 • PC Security

28

2

0