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My privecy and tracking

Problem

 • 

Resolved

 • Mobile Security for iOS

34

2

Closed

Website not accepting password on account

Website will not accept last changed password or previous one

Problem

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Resolved

 • PC Security

12

1

0

Closed

iPhone no longer rings

I installed Trend Micro on my IPhone 13 pro. It no longer rings and I’ve missed very important calls.

Question

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Answered

 • Mobile Security for iOS

35

1

Closed

Why parent control don't work on PC?

Why parent control don't work on PC? The computer works despite the fact that working hours are limited to 10:00 p.m.

Question

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Answered

 • PC Security

28

1

Closed

What phishing scams do? — iPhone 14 and iPhone 14 Pro Max scams

  Win an iPhone 14 Pro Max today! Click here — Sounds familiar? Many of us have seen or encountered these fake iPhone 14 campaigns from Social Media ads, and hard-to-resist pop-ups, to fake email campaigns. We're secretly hoping and praying that these raffles and sweepstakes are real, tha

Article

 • PC Security

401

0

Closed

Security

Calendar & location kept getting thrown down

Question

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Answered

 • Mobile Security for iOS

38

2

Closed

Hi memory usage

Trend is using too much memory and preventing other programs from operating normally.

Problem

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Resolved

 • PC Security

62

1

Closed

Virus scan

My Trend use to do a nightly scan. Since Support reinstalled it yesterday, that scan didn't happen.  The schedule only allows certain days and not nightly.  I am confused.

Question

 • 

Answered

 • PC Security

25

1

Closed

[macOS] Is the website filtering only works in http? (no https?)

Hi, today I purchased Trend Micro Antivirus for macOS. Just for the sake of curiosity I tried the website filter feature and after setting it to the max possible streght, I realized that it only prevent access to http sites. I can bypass the filter by just using https. Is this intended? 

Problem

 • 

Resolved

 • Mac Security

28

1

Closed

helpcenter.trendmicro.com won't load

Clicking on "Contact Support" on the homepage takes me to "Hmmm... can't open this page. Check if there is a typo in helpcenter.trendmicro.com" using Edge. All attempts to access this website fail, even using Chrome & Firefox; get the same type of message. Not much of a help center if you can't

Problem

 • 

Resolved

 • PC Security

18

3

Closed

Fraud buster on Android

Fraud Buster on Android won't turn on.

Question

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Answered

 • Mobile Security for Android

22

1

0

Closed

What are Travel Scams? — American Airlines, Airbnb, and Booking.com

    The holidays are fast approaching and border restrictions are lifted in many countries. Are you starting to think of your fall vacation? Though it's important to book ahead to get the best deals and discounts, it is also important that we know how to score the best deals from legitimat

Article

 • PC Security

48

0

Webguard, Fraudbuster, Payguard & Wifichecker/Running in background (Insight section), turn themselves off constantly throughout everyday

Webguard, Fraudbuster, Payguard & Wifichecker (Insight section) ALWAYS turn off, many many many times/day. This happens constantly and often just minutes after I've reset them. I have to do this "MANY××" times/day leaving my devices vulnerable and me feeling very uncertain. I chatted

Problem

 • Mobile Security for Android

25

1

How does Password manager work

Can someone advise exactly how Password Manager is meant to work. I have installed it a number of times but it doesn't seem to work. When I attempt to login to some web sites, e.g. Amazon, I get a message saying IE is no longer supported and to change my default browser which is already set to Edge.

Question

 • Password Manager

26

2

0

Pinned

Eye strain due to intracranial 🧠 pressure must have dark mode

I need a way to make the trend micro apps run in dark mode with white writing. I suffer from a brain condition where the cerebrospinal fluid builds up inside my head, causing the nerves in my eyes to bulge. As a result, I have a challenging time seeing dark writing on a light background. Please upd

Idea

 • Mobile Security for Android

25

1

1

Ransomware checkmate

TrendMicro antivirus + 2022, updated to yesterday, detects checkmate ransomware?

Question

 • Home Network Security

29

1

False Positives

I've had 2 false positives recently. First of all I wanted to check my webmail from my internet provider (Heart Internet) and was blocked, because it was an "unsafe" site. I was unable to unblock it and had to exite Trend Micro first. Second Trend micro blocked a Dell .exec update installation 

Problem

 • Home Network Security

20

1

Pinned

Trend Micro Security Upgrade for Windows Available Now!

  The Trend Micro Security 2022 Upgrade is here!   It's fast, easy, and FREE (as long as you have an active subscription)!   Install the latest upgrade. It provides the next level of protection, bug fixes, and feature enhancements for the following Trend Micro Security products f

Announcements

 • PC Security

574

9

Does the Trend Micro Security 2022 Upgrade cover Best Buy revisions?

Hi,Just saw your mail about the 'Trend Micro Security 2022 Upgrade' is here, etc. However, it is unclear if this will work with my Best Buy subscription.  Everytime there is an update I mistakenly download the new one then am told to install the best buy version.  It'd be nice if I didnt

Question

 • PC Security

31

3

Trend Micro 2022

Trend Micro 2022 is out...but nothing from what we discussed here has been implemented:checking for updates after boot is still set for 10 min instead of 1-2 min as has been requesteditems restored from quarantine (logs) are still labeled "removed" even though they were restored, creating confusion

Question

 • PC Security

35

2