johnhctang's profile
Neophyte

Neophyte

 • 

3 Messages

 • 

190 Points

Monday, May 13th, 2024 12:29 PM

Web guard is not compatible and bloated ALL MY INTERNET TRAFFIC

Web guard is not compatible and bloated ALL MY INTERNET TRAFFIC ! Had to disabled it! What’s the solutions?

Neophyte

 • 

3 Messages

 • 

190 Points

13 days ago

*blocked ALL MY TRAFFIC 

Brand User

Trend Security Expert

 • 

19 Messages

 • 

430 Points

13 days ago

Hi @johnhctang ,

We're sorry to hear this. Kindly provide us with the following details to assist with our investigation:

  • iOS/Android version:
  • Mobile Security version:
  • Internet Provider: 
  • May I know what are the features turned on currently? 
  • Are you having the same issue when using a mobile security? 

Also, for the mobile security, the version should be 16.2.0.5211 for Android device and 11.2.1071 for iOS device. You may look at Play Store and App Store for update. 

Looking forward to your response. 

Need Help?

Ask the Community

Latest Tech Insights

Loading...