Neophyte
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3 Messages
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140 Points
I don't have permissions to USB drives
I have recently encountered this issue where i can't use USB Drives. It tells me that i don't have permissions to access the drives. then it tells me to access the security tab, but when i go to properties there is no "security" tab. Does any one know a way to get around this.
I have checked all group policies, on both the PC, and domain controller. but there's nothing out of the norm. I have looked all settings that would pertain to this issue, and have spent several hours searching the web and everything that i have found says to to go to the security tab... but its not there. I have included a couple screen shots to better assist.
There were a couple people i was chatting with and the pointed me to my antivirus software, so that's why i'm here.
tm_ace
Trend Security Expert
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92 Messages
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1.9K Points
2 months ago
Hi @serviceorder ,
Welcome to Trend Micro Online Community.
The error message could also be caused by file system errors or ownerships. Let's try to isolate the issue further.
Try disabling the antivirus temporarily and see if the issue persists.
To do that, search for "Trend Micro Diagnostic Tool Kit" app > Uninstall tab > Stop all components. You will know that the trend micro is no longer active once the system tray no longer displays the little Trend Micro icon.
Once confirmed, plug back in your USB drive and see if restriction persists.
Let us know how it goes.
To reactive the antivirus, simply launch the app once more or go back to the diagnostic tool kit > uninstall tab > start all components
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