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VPN address passthrew

My ISP provider allows me to see stats from their "modem" and they even have an app for it. But the modem is behind my router and therefore on another IP scope. I would like to be able to add a scope or address that the WIFI Protection App would ignore blocking when VPN is on.

Idea

 • Mobile Security for Android

28

1

0

Closed

SMS issue

when trying to send a picture when sending a SMS it fails

Question

 • Mobile Security for iOS

21

1

0

Closed

Product Renewal

Why do I have to download software I already have on my Mac when I do a renewal?

Question

 • Mac Security

27

1

Closed

The new Beta Version

Looks exactly the same, I was a bit confused as to where the new version was to download, but I eventually found it. I didn't have any issues with uninstalling and reinstalling the Beta version. Well guess I just sit and wait now.

Question

 • PC Security

82

1

Closed

Online Sports Betting Scams: Don’t Fall for the Scammers’ Tricks!

  Online sports betting is more popular nowadays. It's becoming socially acceptable, especially since people are spending more hours at home because of the Covid-19 pandemic. This week our Trend Micro Check Team will educate us about these Common Tactics & Risks of Sports Betting Scams

Article

 • PC Security

31

0

Closed

scan a new app just downloaded

as above statement

Question

 • PC Security

33

1

0

home network flashing red fast

Woke up to an alert on my iPhone that my Trend Home Network box went offline at 11:10EST on 9/2. I have tried different ports, did a hard reset on the Trend Box and reset my router. Rebooted cable modem, tried several cables and even a different router and still flashing red fast. The network connec

Problem

 • Home Network Security

54

8

0

Closed

Trend Micro Deleted ransombuster tools?

Hi, when i try download Trend Micro Ransombuster . download Trend Micro Maximum Security. Has Trend Micro removed this tool? Thanks Amir

Question

 • PC Security

39

1

0

Accepted Solution

Closed

Upgrade of license from 1 device to multiple

Hi, I have just bought another laptop for home (Windows 10) and am looking to upgrade my Maximum Security license from 1 device to 2 (or 3 which is the next level). Your team in the chat could only recommend to buy another license. Are you offering anything to upgrade the package I have subscribed

Question

 • PC Security

49

4

0

Closed

Trends Maximum Security is not letting me in to common sites as of today, 9/4/21

Is anyone else experiencing Trend not letting them perform common searches, claiming everything is possible scam?

Question

 • PC Security

26

1

0

Closed

Unwanted popup

Hi every time i open up i get a Trend micro popup at the bottom right hand corner of my screen this is annoying how can i get rid of it ? as i do regular security check mostly daily why do i need this aswell, if someone can help me to get rid of the popup would be appreciated. thanks Graham

Question

 • PC Security

84

3

Closed

Monthly Security Report

The monthly security report that I receive from Trend Micro indicates that 0 files have been scanned and no threats found. Why isn't Trend Micro automatically doing a monthly scan of my files?

Question

 • PC Security

29

1

0

Closed

Automatic Exception clears Manual Exceptions

This is less of a "problem" than it is an annoyance. I have a few programs I need to install and uninstall on a regular basis. Just to make it known up front, these programs are NOT illegally obtained. However, the way they are packaged for installation, as they do not normally come in their own

Problem

 • PC Security

36

1

0

Closed

Trend Micro vault problem with word documents

I have several folders in the vault containing Microsoft Word and Excell documents. When I click to open a excell document from within the vault it opens fine. However when I click to open a word document from within the vault it will not open and a box pops up asking me to select the encoding th

Question

 • PC Security

44

3

0

Closed

Web guard turns off continuously (message appears as notification) and so pay guard and fraud buster (without notifying)

I have to (re)enable the accessibility permission continuously because the Web guard turns off continuously (message appears as notification) and so pay guard and fraud buster (those without notification). Really bothersome.

Problem

 • Mobile Security for Android

113

6

0

Closed

Large data size

Hi, The Trend Micro Wifi Protection app takes up 16GB of storage and is by far the largest app on my computer.My storage space is now nearly zero available which is causing problems and I'd like to know if the Trend Micro Wifi Protection app can be reduced to a smaller size.

Problem

 • VPN Proxy One Pro

35

2

Closed

Problème d'installation sur Windows 10

Bonjour, l'installation de micro trend s'arrête et un message d'erreur s'affiche: "Interrupted-reason_inst 12

Problem

 • PC Security

20

1

0

Closed

comment changer le langage de mon trend micro

mon trend micro est en anglais et je souhaite le mettre en français, pouvez vous me dire comment je dois faire merci

Question

 • PC Security

34

1

0

Is the 2022 version of trend micro out yet?

Just curious usually this time of year we hear about the new Upgrade version for the for next year. I was wondering if the 2022 version of trend micro was released yet and if not is there a date yet?

Question

 • PC Security

339

3

Closed

How to stop message from Micro Trend pop on my screen, it's so annoying

Everytime Trend Micro block any website, it popes the message on my screen. I can't just keep closing it. It is getting to my nerf. Please help!

Question

 • Home Network Security

31

1

0