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I am trying to change the serial number on my other protected iOS devices.

I have a new serial number on my Computer. I have four protected iOS devices under the old serial number. How do I change the old serial numbers, on the 4 iOS devices, to the new serial number on I have on the computer?

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14

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what IT is this in the right down side of the screen {{curpopup.title}} ?

I cant delete this {{curpopup.title}}, It is a virus?

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253

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Don't be a victim of holiday scams!

  It's the most wonderful time of the year! Everyone is excited and busy running holiday errands — parties left to right, going on your dream vacay, and gift shopping. We are so busy that we forget that scammers are also busy plotting their scammy traps just for you.      T

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Broken popup

my popup broke

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42

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Forced to install TM Toolbar

I had to reinstall trend micro this morning and I was surprised when it installed, it basically wouldn't get off the page of "needing to install the tm toolbar"- In the past, it's always asked me if I wanted to install that, it didn't force the issue & if you don't install it, then the tm icon i

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48

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Web Page Blocked Notification pops up every time I open or reload a link on Chrome

A web page blocked notification keeps popping up every time I open or reload a link on chrome. The web page being blocked is "https://zoudlogick.net/2025b8e6a7c18f2f81.js". I have cleared cookies and data. I have also scanned the computer but it won't go away.Is there a way to solve this or to get

Problem

67

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USB DISCONNECTION WARNING

I have a problem with one of my External Drives going to sleep, this caused TM to give me repeated Warning Popups saying "USB Drive Disconnected", so I clicked on "Do not show this message again".  Does anyone know how to 'Re-Enable' the USB Disconnect Warnings?? 

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56

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Trend disabled

When I downloaded Microsoft 11 it disabled TREND. I restarted several times without success. How do I enable it. Thanks

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29

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Here's a solution update for the “Starting your protection” issue. The hotfix....

Hello,The "hotfix" works , but why a "hotfix" and not a product update?Must be hundreds of users not aware about the issue (is not visible unless you point the mouse on it) and also not aware about of "hotfix" existence.

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162

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Highlighting

Can't get the highlighting turned off. Followed instruction but could not find turn off highlighting under Web Threats. Any suggestions?

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34

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VPN

I keep getting notices that I've been disconnected from my Always on VPN

Problem

20

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Calendar- backdated fake events (2016)

I occasionally search for certain events in my calendar (which is set up for scanning in TM). Interestingly I found numerous fake events relating to sales back in 2016 that showed numerous emails similar to my own. TM only scans the past 30days…has anyone else reported fake invites and events

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42

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Need to cancel the VPN Free Trial

I subscribed to the VPN 7 days free trial, then I canceled the Auto Renewal because I purchased a Premium Plan. I can’t sign in to my account in the VPN app to activate the Premium License because in my TMicro account the VPN Free Trial license is still active along side with the Premium Licen

Problem

25

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Social Media Safety Dos and Donts — Holiday Edition

  What is social media safety?   Did you know that approximately 60% of kids and teens ages 3-17 can easily access online content? — Internet and social media at our children's fingertips! An average kid watches 91 minutes of Tiktok videos per day and with the upcoming holiday season

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turn off mute mode permanently

i want to be notified of all trend micro notifications, regardless of full screen applications or when watching video. i don't play games.how do i turn off mute mode permanently?

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48

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Spyware

Can someone tell why TrendMicro keeps pegging this file as 'Spyware"?c:\program files (x86)\common files\updater\updateservice.exeThank you.

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51

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support microsoft surface pro 9 5g arm pc

hi trend micro I have one more question,would make trend micro products for arm processors on windows arm devices like Microsoft surface pro 9 5g with sq3 processor.thanks trend micro

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431

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Trend Micro is slowing down my New Laptop

Trend Micro is slowing down my New Windows 11 Laptop

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764

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updates

have not got updates

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34

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Mobile Device Security Updates

I am concerned about the lack of visible evidence of the updating of the security system to deal with the latest threats. Is it happening? My PC has the ability to ask for updates, my IOS Device (mobile smartphone) does not have this feature.

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61

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