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Anti-virus pop-up messages

Hi, recently i do get repeated pop-up messages on antivirus protection purchases & installation, and i also realized that my trend micro internet security protection had expired. Is this the cause(s) of the repeated pop-up screens on anti-virus protection provided by other suppliers? Thanks for

Question

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Was charged $20 for a 7 day free subscription

I didn’t receive an order or confirmation serial number, and I was charged $20 immediately for the free trial. I was trying to request a refund but was disconnected from the help.

Problem

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Maximum 17.7 "Version" in UK .boh 1634 & .1783...

Maximum Auto-Updates data, but 17.7 "Version" is frozen ? With one UK, 2023 multi-PC, some still remain at .1634 but some went to .1783 in January 2023 ??  All on one-identical Multi-PC Licence-number...

Question

31

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Closed

Payguard not working

HiMy Payguard has stopped working. I have used it for years. Now it doesnt come up on my banks or other web pages such as ebay etc..I have gone into Privacy, I have readded my bank web address. Pressed ok.Gone into my banks web address and it doesnt come up. It used to default my registration number

Problem

133

3

Crazily high memory usage

I've been using Trend for years without issues, but in the last few days the program has suddenly started taking virtually all my memory and my desktop is pretty much unusable. Uninstalled Trend and the computer worked perfectly. Reinstalled and the computer was fine for a few hours and suddenly it'

Question

159

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High memory usage Antivirus Extension

Hey, TrendMicro Antivirus is just running fine with below 300 MB of used memory. The Antivirus Extension do uses 37 gigabyte of virtual and 3 GB of real memory.How can I fix that?Cheers, Marcel

Problem

39

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Don't "fix" it if it isn't broken!

Around Mar 1, the background on highlighted links became so dark as to be un-readable...almost like there are redacted elements in my email! Why is this background color even necessary? 

Problem

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scan

will not complete scan

Question

20

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VPN App crashes multiple times per day Android

I love the trend micro apps but the VPN app in particular crashes at least 3 times a day on Android Samsung phone. Just want to provide feedback.

Problem

54

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Is Trend Micro device compatible with Calix GigaSpire BLAST u6 Router?

Very recently, I got the internet service from Wyyerd Fiber with Calix GigaSpire BLAST u6 Router. If anyone knows firmly whether Trend Micro Device is compatible with Calix GigaSpire BLAST u6 Router or not, please let me know. Your immediate response will be highly appreciated. Thanks, and regards.

Question

40

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cant block spam/junk mail

can not block phone numbers or spam message addresses

Question

70

2

little green check marks and dialog bubbles

​about 3 days ago my trend now puts green checks on every page if you mouse over the check a dialog bubble pops up saying site is safe. If i'm on youtube the green check pops up somewhere randomly on the video and mousing over brings the bubble up. if i am on amazon or walmart and try to click a fil

Question

27

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Official Solution

Langganan

Tolong kasih menu pembelian untuk 3 hp pembayaran melalui play store karena saya hanya orang awam dan gak punya kartu kredit tolong di permudah pembayaran melalui play store untuk 3 hp

Idea

19

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No activation code or serial number provided after purchase

Hello, I just purchased a single PC licence for Maximum Security, however I was not been given a serial number or activation code. The subscription has been debited from my credit card. Can you please advise me of next steps. Cheers, Dan.

Question

26

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Pop Ups to renew subscription that is already renewed

I've already renewed my Trend Micro, but I keep getting pop ups saying that its expired and renewal is required. What do I need to get the program to recognize that the renewal is already complete?

Question

83

4

What is spoofing in CyberSecurity?

  Nowadays, almost all of the tasks and activities that we traditionally do offline can now be done online: banking, making friends, and even shopping. We are fully submerged in living life digitally. We are becoming more and more addicted to the convenience of getting things done with several

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Closed

what IT is this in the right down side of the screen {{curpopup.title}} ?

I cant delete this {{curpopup.title}}, It is a virus?

Question

134

1

Installation Issues with Trend Micro Antivirus Software on Intel Evo Laptop

Dear forum members, I am facing difficulty installing Trend Micro Antivirus software on my Intel Evo laptop. When I try to install the software, the installation process gets stuck, and I have to manually close the installer. I have tried downloading the software from different sources, but the iss

Problem

48

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Happy Love Month! — Sharing tips and advices from our Experts!

  Happy Valentine's Day, Trend Micro Community! Wishing you a day filled with happiness and all the things that bring a smile to your face.   Last year, we asked what you love about Trend Micro. This year, to celebrate the day of love, we asked our community of experts to share their thoug

Announcements

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Beware of Charity Scams — Turkey Earthquake

    Every time disasters happen, humanity comes as one. Setting aside our differences, we embrace one another and help the nations in need. However, this also gives scammers the opportunity to take advantage of people's generosity by creating fake charities or donation schemes to make easy

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