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dark mode

Hello, a suggestion for Trend Micro. Add a dark mode option to the interface.

Idea

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Replied

 • PC Security

33

1

0

Accepted Solution

Closed

send samples

Good Morning. Where can I find a link to submit samples not detected by Trend subscriptions? Soon I will test the program on the security forum, I would like to know how I can send

Question

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Answered

 • PC Security

35

1

Closed

google chrome

trend said there is a problem with google chrome and it isnt loading for me?

Question

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Answered

 • PC Security

41

1

0

Closed

O aplicativo trendmicro tá debochando brecha na segurança do aparelho, não tá como o prometido segurança total ver se tem mais cuidado aí

Atualiza o aplicativo trendmicro tem falha na segurança do aparelho tá debochando brecha pra saite entrarem nos aplicativo, atualizar aí com mais segurança!

Problem

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Resolved

 • Mobile Security for Android

22

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Closed

"Pay Guard" pop up keeps returning even after I uncheck marked it and click on it to never show it again

The Trend Micro "pay guard" pop up keeps coming back even after I uncheck marked it in the pop up (and also note to never show it again) on pretty much any site like Amazon, Walmart, Best Buy, etc. I have gone to the pay guard configuration under privacy settings and ensured that it is uncheckmarke

Question

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Answered

 • PC Security

51

1

Closed

problems with anti cheat

recentley most games wont start with trendmicro enabled. rogue company. battlefield. i have to totally shutdown trendmicro to use them. any sugestions?

Question

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Answered

 • PC Security

479

3

Closed

Trending Scams of the Week

  Here are trending scams this week found by our Trend Micro Research Team.     Cryptocurrency Scams Below image is an example of a fake crypto trading website.     COVID-19 Scams It is a good practice to doubt especially with this kind of website.   Fake Green Dot Ben

Article

 • PC Security

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Closed

Web guard little man

I keep accidently turning off Web guard because the "little man" is down the bottom beside all the other buttons. Move it up the top of the screen please. Other than that it's a great app. I have a Samsung S20 FE

Idea

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Replied

 • Mobile Security for Android

32

1

0

Closed

Web Guard blocks access to most websites

With web Guard on I cannot access some websites, when its turned off I can access websites but leaving it off I feel my phone is not protected. iPhone 13pro latest IOS version. I have uninstalled TM and reinstalled but still same problem.

Question

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Answered

 • Mobile Security for iOS

54

1

0

Accepted Solution

Closed

Trend Micro is no longer rating links in Chrome (Windows 10 machine)

Trend Micro is not rating any links anymore, no matter what I do. I've checked the similar posts and tried the solution that shows up in one of them (open the add on, disable, restart browser, enable addon, restart browser) and it did nothing. The other post that's a "hot fix" provides a link that l

Question

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Answered

 • PC Security

44

1

0

Closed

Trend note keeps popping up. See the description below. Do I need this?

Internet Security Protect Microsoft Edge with the Powerful Trend Micro Security Browser Extension

Question

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Answered

 • PC Security

53

2

Closed

Message to renew Premium Version

I keep getting messages to renew the Premium Version; I have automatic renewal for the standard package and am happy with that. How do I stop the annoying reminders?

Question

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Answered

 • Mobile Security for iOS

44

1

0

Closed

Scan hangs on licensemanagershellext.exe

The Trend Micro Scan Engine hangs on the file Licensemanagershellext.exe EVERY single time it runs. I have excluded the location.  I have excluded the file.  nothing works.

Question

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Answered

 • PC Security

25

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0

Closed

why do I keep getting prompted for updates - why is it not automatic?

Why do I keep getting annoying requests to update? I expect my security software to keep itself up to date.  No additional permission is needed.

Question

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Answered

 • PC Security

16

1

0

Closed

Lost Device Location not working

I have deleted and re-installed both the Trend app on my phone ( Samsung Note4 Android version 6.0.1 ) plus the complete version of Max Security on my desktop. I have sent every screenshot that Trend have requested plus a couple more about my phone but have received no help in resolving this. I hav

Problem

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Resolved

 • Mobile Security for Android

38

2

0

Closed

Why wasn’t 2scam emails I received not detected by Trend Mobile Security

I received scam emails, 1 by a fake PayPal user another from another person but both related to the same situation. These were not detected by Trend Mobile Security and I was scaled for $2500

Question

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Answered

 • Mobile Security for iOS

48

1

0

Closed

iPhone PROBLEM!

I had this on my Android phone last, but now that I’ve got it on my iPhone it’s worse! Why can’t this take a secret snap picture if someone put’s in the wrong code??? Let alone it should also record voice for thirty seconds afterwards, and even record the finger print as well

Idea

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Replied

 • Mobile Security for iOS

51

1

0

Closed

Leading up to the end of subscription, Trend Micro takes away the update capability

2 Weeks from the end of my subscription, the update functionality has disappeared from the Scanning screen of my Trend Micro account, leaving my computer vulnerable to any new, undetected security issues, Why is this so, I paid for the entire period of my subscription to be protected with updates?

Problem

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Resolved

 • PC Security

29

1

0

Closed

Unable to restore my purchase upon subscription renewal

Have renewed my subscription on the 6th of July, have received an order confirmation email with the serial no. The product has now expired and it is telling me to renew it. I have tried to restore the purchase but it does not work. Please advise.

Question

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Answered

 • Mobile Security for iOS

75

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Closed

Why are the Sonic and Subway apps a concern? Thanks

Why are the Sonic and Subway apps a concern? Thanks

Question

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Answered

 • Mobile Security for Android

36

1

0