Neophyte
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2 Messages
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120 Points
Trend Micro Pay Guard mobile app not working
I cannot open my Trend Micro Pay Guard app. I've been using it for years and now I can't open it. Please help and advise how to fix it.
Neophyte
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2 Messages
•
120 Points
I cannot open my Trend Micro Pay Guard app. I've been using it for years and now I can't open it. Please help and advise how to fix it.
tm_ace
Trend Security Expert
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92 Messages
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1.9K Points
4 months ago
Hi @blb8351 ,
Welcome to Trend Micro Online Community.
Please ensure that the application you are trying to use is added under Pay Guard Mobile.
To do that:
1. Open the Trend Micro Mobile Security application.
2. Tap on Pay Guard Mobile.
under "Apps", double check if the app that you are using for your finances have been added.
Let me know if it worked.
If it wasn't able to fix it, please do a scan and prepare a screenshot of the result.
If you are encountering an error message, might as well take a screenshot of it too so we can have a look.
2
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creeker49
Neophyte
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2 Messages
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190 Points
4 months ago
I don’t have a android I’ve got a apple cell phone
1
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margren
Neophyte
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1 Message
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70 Points
4 months ago
I don't remember ever using it.
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