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Neophyte
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2 Messages
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120 Points
Firefox and TrendMicro toolbar not working
Running Firefox 124.0.2 on W11Pro 23H2 and have TrendMicro Max Sec v17.8.1192 installed
All working ok on Edge but not on Firefox. Clicking on the toobar icon merely states
Install the latest version of Trend Micro Maximum Security now
To enhance your protection, Trend Micro recommends installing Trend Micro Maximum Security. Learn more
I know there have often been problems in the past with Firefox and the extension. Can anyone give me an indication of whether this is a general problem and likely to be fixed, or just specific to my installation.
Thanks
tm_ash
Trend Security Expert
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23 Messages
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510 Points
4 months ago
Hi @fraser
If there is a compatibility issue between Firefox and the TrendMicro toolbar, you can try disabling or removing the toolbar from your browser's settings. Here are the steps to do it:
You can also update the Trend Micro Toolbar here:
https://addons.mozilla.org/en-US/firefox/addon/trend-micro-toolbar/ .
Let me know if this works.
Have a great day.
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