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How do I set up folder shield

Pop up keeps telling me to set up folder shield, and when I click on it nothing happens. DO I need to set this up? IF so, how do I do it?

Question

 • PC Security

27

1

0

確認が必要なプライバシー設定を1件検出 以下のボタンをクリックして、Facebookのプライバシー設定を確認してください。詳細の表示 スキャン結果の表示今後表示しない ストーリーズこの意味がわかりません私はどの様にたいおうしたらよいでしょうか?

確認が必要なプライバシー設定を1件検出 以下のボタンをクリックして、Facebookのプライバシー設定を確認してください。詳細の表示 スキャン結果の表示 今後表示しない ストーリーズ

Question

 • Mobile Security for Android

15

1

0

Wrong language?

My trend security is set to English - but when I open chat support it’s in a different language? ( Chinese or Japanese- I’m not familiar enough with either to differentiate) please don’t tell me I’m hacked - again

Problem

 • Mobile Security for iOS

25

1

0

Not tracking

Even though I keep the App open both on my iPad and iPhone the damned thing keeps telling me it has not tracked my activity for a week or so, so frustrated as I never close the app, I keep it going all the time, well put it this way it should be open all the time as I never close it and never swipe

Question

 • Mobile Security for iOS

28

1

0

Avast

Bonjour, Avast c'est installé sur mon PC sans mon autorisation comment puis je le désinstaller ? il bloque TREND MICRO. Merci

Problem

 • Mobile Security for iOS

24

3

0

How to finish installing

We have a subscription for 10 devices but my iPad doesn’t show up in our account and I don’t know how to finish installing properly

Question

 • Mobile Security for iOS

38

2

0

PESKY WEBSITE IS BLOCKED BUT CONSTANTLY IS TRYING TO ACCESS

Poisism.com is trying to access. So far Trend Micro has blocked and continues to block. Is there anything else I can do?  

Question

 • PC Security

107

1

0

Can not log in

I have TrendMicro on my laptop. I have added my Samsung cell phone to my account, have the app on my phone, but cannot login to my account.  When I go online on my laptop, it doesn't show that my Samsung has been added. Also, the WiFi checker on the phone app does not allow me to do a scan, s

Problem

 • Mobile Security for Android

23

1

0

"Mobile security is protecting" message blocks me from typing

Hi there This is really frustrating. The above mentioned message keeps popping up every time I open an app and it forces me to wait for it to disappear before I can type. I've checked the mobile security app notifications and it doesn't give an option to remove the motivations. 

Problem

 • Mobile Security for Android

30

1

0

Password just set but being told is wrong have used up all attempts but one

Keeps telling me my password is wrong ! I just set it. I only have one attempt left!

Question

 • Mobile Security for Android

16

2

0

Spot the Scam: 5 SMS & 2 Email Scams of the Week (AT&T, Chase Bank, Scotiabank, Amazon, and More!)

SMS Phishing   SMS Phishing is one of the famous malicious tactics that impersonate known brands, companies, and organizations then send out text messages containing phishing links.   Here are the top SMS phishing scams we observed by our Trend Micro Check Team.   1. AT&T  

Article

 • PC Security

62

0

Trend Micro WiFi Protection

I recently acquired Trend Micro Mobile Security and have the activation code but can not use Trend Micro WiFi protection as it says it has expired.

Problem

 • Mobile Security for iOS

43

1

Failed to load extension from:

Hello, I am getting a Failed to load extension from errorFailed to load extension from:C:\\Windows\system32\tower_main. Manifest file is missing or unreadable.When I uninstall Trend Micro Internet Secuirty suite that errors goes away but when I install it back again then the error comes backPlease

Problem

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Acknowledged

 • Password Manager

1.5K

7

0

How to turn off annoying Website Blocked pop up message

I do not want to see a pop up every time Trend Micro blocks a website. I do not want to unblock the websites, I just want the message to stay in the background and not pop up on top of whatever I am doing.  In most cases I do not have to acknowledge the pop up in order to continue with what I'

Question

 • PC Security

1.1K

12

Get Started!

trend_micro_home_users_community

 modified 

1 m ago

Closed

FullScanResults

Hi everyone! I should have asked this a long time ago, but keep on forgetting it :). Anyways (see attachment). When the full scan has been done and the total number of files scanned, why does it not include those "files already marked safe within the last 24 hours". What does Trend Micro do with

Question

 • PC Security

59

3

0

problem with google chrome

Trend Micro PrivacyScanner ran into trouble with Google Chrome. Click here for easy instructions to fix the problem. When I follow the link, it takes me to a general knowledge base without any direct references to what sort of issues Trend Micro has run into with Google Chrome

Question

 • PC Security

81

1

Closed

Cant do updates for mac

I can never do update for mac as always says can't connect to the update server. Any help would be very much appreciated.

Problem

 • Mac Security

23

1

0

Closed

dl-mail.aolmail.com ?

From my ipad, I emailed myself a couple of photos I took with the ipad to my AOL account. When I went to download the attached photos to my computer I got this shocking red screen from Chrome Browser that says: ''The site ahead contains harmful programs. Attackers on dl-mail.aolmail.com might att

Question

 • PC Security

91

3

0

Mobile hangs a lot

I am using Moto X and it hangs a lot while installing this app. What will be the solution. I have checked while uninstalling it is working fine.

Question

 • Mobile Security for Android

17

1

0