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windows 11

I have had problems with TREND ever since i updated to Windows 11. It is pausing at a certain % and stalling. Any help? Thanks, Danielle

Question

 • PC Security

28

1

0

Email Junk

I have been getting email of a sexual nature of sometimes 50 a day and it is not even my email address

Problem

 • Mobile Security for iOS

24

1

0

Accepted Solution

Closed

Trend Micro not working for Mac - im running big sur

Hi, I installed Trend Micro Anti-virus for mac but it does not seem to be working. There's a red cross on my trend micro platform. When I tried to scan my mac, it says 0/0 files scanned for the last 30 mins. The app is updated to the latest version.

Question

 • Mac Security

27

2

0

Trend Micro Toolbar for firefox gone since latest update

Hello,I updated Trend Micro a day ago, and since then my Trend Micro Toolbar on Firefox disappeared. The pop up offering me to install the toolbar also does not appear, so I have no idea how to get it back. I've seen other people with the same problem, but the links offered to them do not work for m

Problem

 • PC Security

116

4

Accepted Solution

Closed

Finding the Trend Micro Antivirus for the Mac Version #?

How do you locate the version number currently running on a Mac for Trend Micro Antivirus for the Mac

Question

 • Mac Security

20

1

0

newest update trend micro comes up in task bar on the left when I turn on my computer

With the latest update, Trend Micro comes up on the left side of my task bar, and I have to close it. Why is it doing this and how do I stop it from doing this?

Problem

 • PC Security

127

8

0

Official Solution

Closed

Renewed Subscription - Install Error "Restart Required"

Honestly having the worst time since I today decided to renew my subscription on a Monthly Basis - I have installed and restarted my PC so many times, and I have followed ALL of the steps below and still not having any luck. I am running Windows10Home If anyone has any advice I would be super

Problem

 • Home Network Security

63

4

0

Blocking

Blocking even if I say trusted won't open

Problem

 • Mobile Security for Android

34

1

0

Annoying and frequent popups for program updates

Recently I have been getting Trend Micro popups every few hours for program updates. It is very annoying and disruptive for my work. There is an option to mute, but I do not want to remember to turn it on everytime I start some work. Please allow updates to take place in the background either by cho

Problem

 • PC Security

77

4

Is Trend Micro Toolbar for Mozilla Firefox 93 64bit no longer available

The latest update for Trend Micro Maximum Security 17.71130 appears to have dropped the availability to load the toolbar extension. Is this a fix in progress?

Question

 • PC Security

161

2

0

Adding another device

My issue is pretty basic: I don't see "Add another device" when I click on the Trend Micro System icon.  How do you add another device in this circumstance?

Question

 • Mobile Security for iOS

46

1

0

Constantly getting popups to restart my browser (Chrome) or my computer (HP Pavilion)

Constantly receiving messages that my protection is disabled, and I need to restart my browser or my computer. This didn't start until my free trial was up and I paid for 1 year. It is super annoying because it keeps telling me I'm unprotected.  Another popup tells me TrendMicro can't connect

Question

 • PC Security

43

2

Renewal date and download

Renewal date don’t show

Question

 • Mobile Security for iOS

50

1

0

[Scam Alert] rediroff.ru Is Actually an Amazon Christmas Giveaway Scam

      There are a lot of Christmas Giveaway Scams circulating the internet in time for the Holidays. Most recently our Trend Micro Check Team flagged the rediroff[.]ru random links that you'll receive via WhatsApp. Did you receive this?     Source: Twitter     &nb

Article

 • PC Security

1.4K

0

Maximum Security significantly impacts speed of NordVPN

Does anyone know how to correct the problem where Maximum Security significantly slows down my internet speed when I used NordVPN? I have a gigabit fiber connection, and, without NordVPN, I get almost the full gig speed.  When I add NordVPN, that speed drops over 80% to about 140 Mbps.  W

Problem

 • PC Security

47

4

Virus Protection

My computer recently did what showed to be a required update and now every few minutes I get a pop-up that says My trend Micro virus protection has been disabled and that I need to turn on windows virus protection. ANY HELP PLEASE?

Question

 • PC Security

63

2

0

Cannot Open Password Manager?

Have not made any changes to my system and running the most recent set of updates for Trend Micro for Chrome. Tried to use Password Manager today and just will not open.  Using Windows 10 with all relavent updates on the system.

Problem

 • Password Manager

84

7

502 Bad Gateway on Mac

suddenly getting 502 Bad Gateway message for both Mac Anti Virus and Password Manager. what do i do?

Problem

 • Password Manager

19

1

0

Error Loading Extension

I keep getting this Error Message every few mins. It is making my lap top nearly un usable- Failed to load extension from: C:\Program Files\Trend Micro\TMIDS\tower\tower_main. Manifest file is missing or unreadable I tried to uninstall and then reinstall but it wont let me.

Problem

 • Password Manager

17

1

0

Web Guard Blocks ALL SITES

Web Guard, on or off, Blocks ALL WEB SITES! Even when I press "Open Blocked Site", Blocked Site will NOT OPEN! UGH! What is Wrong with Trend Micros Web Guard? Even Trusted Sites get Blocked and I can't bypass Web Guard! Extremely Too Sensitive! Options to Continue to Site don't Work! Please, HE

Problem

 • Mobile Security for Android

24

1