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Neophyte

Neophyte

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3 Messages

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140 Points

Friday, June 7th, 2024 8:39 AM

quarantined mails sent to end user

Please is it possible i configured my quarantined mails to be sent to end user by which end user decides whether to release or NOT

Neophyte

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3 Messages

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140 Points

12 days ago

Or in other word , It is possible i create a tag so that all quarantined emails  to notify recipients?

Brand User

Trend Security Expert

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107 Messages

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2.2K Points

Hi @nababa12 

To better assist you with this, can you provide the following information:

Trend Micro Product:

Screenshot of the Quarantine mails:

Neophyte

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3 Messages

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140 Points

@nababa12​ 

Dear tm_chard,

Kindly find details 

Purchased version:  Trend Micro Email Security Advanced

License type:  Full

Quarantined Mails :  All quarantined mails due to SPF,DKIM or DMARC issues

Brand User

Trend Security Expert

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28 Messages

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610 Points

Hi @nababa12 ,

While I was able to find an online reference for Email Security documentation, we would like to apologize for Trend Micro Email Security Advanced concerns are beyond our support boundaries. This corporate product is best supported through this channel. Kindly contact them for more information.

Hope this helps.

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