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Understanding Online Privacy — we need your POV

Your voice matters – We'd like to hear from you! Share your insights! We're diving deep into the world of online privacy, and your perspective is key to unlocking its secrets.   What is online privacy to you and why it is important?   Join the discussion! Sign in or create a

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Botnet Malware notice from Spectrum

Just received a letter from Spectrum (Internet provider) saying "they detected activity from our modem that one or more of your home devices is infected with advanced botnet malware." They want me to "take immediate action to remove the botnet malware by installing Spectrum's An

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Bluetooth Hacking 101

      In this digital age, Bluetooth Hacking arises rapidly as  Bluetooth Technology continues to level up. Though this technology offers unparalleled convenience in our daily lives, from wireless headphones to smart home devices, Bluetooth also offers mobility, continuity, and s

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Popup

What is this message I get,{ {curPopup.title}},what is this

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Compatibility Issues Between Trend Micro Software and 4K Portable Monitors

Hey community members! I recently purchased a new 4K portable monitor to enhance my productivity while on the go. However, I've noticed that there might be some compatibility issues with my Trend Micro software and the monitor. Before I dig deeper into the problem, I wanted to reach out to this k

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It is very difficult to log a successful cashback claim.

I have tried to get help from the support team. I am not sure if they are trying to help? Does anyone know the trick. Apparently my bank account number does not fit with what Trend Micro require.

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notifications

Has anyone been able to stop all the BS notifications. The mute mode for full screen, is a BS option. I'm talking about permanently stopping this constant notification BS.if no answer on correcting this. After about 20 years of use im done with this product. The last two years has been non stop pop

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Terminator malware not been detected

I had submitted a sample for reclassification but after analysis Trend micro is showing that file as normal file. [TM-3015963-K4N7W8] Results for the File Submitted for Reclassification Ref:04500000542 This sample is detected by Eset as PUA Vulnerable Zemana driver and has other detections

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Compatibility Issue with Trend Micro Site & Web Filtering Software

Hello, security-conscious users and IT professionals, I hope you are all doing well. Today, I'd like to discuss an issue I've encountered with the Trend Micro site while using it alongside web filtering software for enhanced cybersecurity. It appears that there are compatibility challenges between

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Trend Micro Toolbar Update — July 2023 Version

Trend Micro Security has launched a new build that offers enhanced protection for the following Trend Micro products.   To ensure that you make the most out of this Trend Micro Security update, please take a moment to read through the following release notes, which highlight the key improvem

Announcements

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Deep Security Agent: Driver offline/Not Installed

Hi All, I'm having an issue with some of the computers which is showing multiple errors in DSM. Errors are "Anti-Malware Engine Offline", "Anti-Malware Windows Platform Update Failed", "Pattern Update on Agents/Appliances Failed". In the agent it shows "Driver offline/Not Installed"

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Living with Artificial Intelligence (AI)

  AI in Everyday Life     Life itself is challenging enough! We all strive to do our best and plan ahead to ensure fruitful days. Fortunately, Artificial Intelligence (AI) is now part of our lives. AI grants computer programs the ability to think and learn independently, making our li

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Do you know which devices are connected to your network?

  Has your internet speed been slowing down recently? Are there possibly other devices connected to your network, or could it be a sign of hacking?     Should you keep all these devices connected, or should you disconnect them?     Join the discussion! Let's dive into this t

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Protection Disabled Message is annoyingly unstoppable!!!!

Why do I keep getting a 'Protection Disabled' error popping up at least once a week? The only way we've been able to resolve it is to reload TrendMicro. It's frustrating and really making us look around at other options!

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TrendMicro uninstallation issues

When I try to uninstall the antivirus TrendMicro asks a password, but after I enter it I receive a popup that orders me to re-enter the password. I know that the password is correct, because if I write the same password to access some advanced settings, the system works fine. To bypass the passw

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Not able to access AOL mail

I am able to log onto AOL using my account name and my password, but when I select the mail option AOL it says that it is waiting for a response from “web-oao.ssp.yahoo.com” please help

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Notification says update needed, tried to activate but no response from Mocro

Screen message advise that "Update Needed" but unable to activate update.

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I have problem setting up Trend Micro Mobile Security

Trend Micro Mobile Security was turned on in the Accessibility setting during feature setup but it keeps reverting to the Off position.

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Email defender cannot work.

I keep getting the same error message as the previous posters have stated. I just purchased a laptop with windows 11 and started using the free outlook email program. This is disappointing. Please advise. Thanks!

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"Email Defender cannot work" — Are you getting this error message?

  Multiple Trend Micro users are experiencing issues with Email Defender being greyed out. They're getting the error message "Email Defender cannot work." when accessing Outlook.com. This is caused by the changes in the keyname for Outlook Webmail.     Are you also experiencing the s

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