Official

Accepted

Unanswered

Advanced Filters

Search Results (7.5K)

Activity
Selected Activity
iPhone has less needed interventions

When opening and turning on the iPhone 14, Trend is doing nothing! I have to manually open it and initiate it…? When webbing it is silent and worst: the iPhone won’t reach the net until the VPN is disabled!!?! Help! I bought Trend and have been an avid user for over ten years. But always had Androi

Question

33

1

0

Unproctected password in browser

I share the concern of others that I cannot see has ever been satisfactorily answered. Do you have the ability to tell me what browser has an unprotected password so that I can delete the problem rather than get additional software.

Question

32

1

0

I don't have permissions to USB drives

I have recently encountered this issue where i can't use USB Drives. It tells me that i don't have permissions to access the drives. then it tells me to access the security tab, but when i go to properties there is no "security" tab. Does any one know a way to get around this. I have checked all gr

Problem

82

1

0

Trend Mobile Security for iOS VPN bug

After the app updated today, browsing and most of my apps would no longer work on Mobile Data, they were fine on Wifi. I traced it down to the VPN, when I turned it off, I can now browse and all my apps work on Mobile Data again. It seems like there was a bug in the update. 

Question

687

19

Log is empty for "Unauthorized changes"

4 "unauthorized changes" reported but log is empty

Problem

62

1

0

Web Security Agent Issue

1. I want to uninstall my web security enforcement agent from one of my endpoint but enforcement agent required password to delete its agent, what is the password and where do i find the password?2. After using external tools for deleting agent i am stuck in other problem, so the problem is that enf

Question

21

1

0

Password Manager

I have Maximum Security installed which includes Password Manager. However, my spouse wants to use PM on his device and is happy to install separately, but NOWHERE can we find details on the price.  All there is a "30 day free trial" button but no info on buying it WITHOUT the free trial. &nbs

Question

49

2

Secure Delete Recycle Bin

Is there a shortcut I can use to empty the recycle bin secure;y without having to right mouse click on recycle bin then click on more options then scroll to Empty Recycle Bin Securely. Too Many steps and it didn't use to be like this it was always under Empty Recycle Bin

Question

46

1

0

Web guard is not compatible and bloated ALL MY INTERNET TRAFFIC

Web guard is not compatible and bloated ALL MY INTERNET TRAFFIC ! Had to disabled it! What’s the solutions?

Question

41

2

0

Trend Micro Cleaning Pro

Hi, I recently bought a HP Pavilion Plus and installed Trend Micro Security plan. I have scanned everything it required and there is always a POOR report. It still finds new things to remove in the laptop. I am not a savvy user being nearly 70 years old. I just have minimal usage. I removed the junk

Problem

43

1

0

VPN from overseas

Hello. I'm overseas and would like to be able to tell my computer to choose a VPN from the United States so I can access some websites that are not allowed from overseas. Thank you.

Question

20

1

0

Phish Reporting Tool

Trend used to have a free download of a Phish Reporting Tool installed as an Outlook Add-In. I've misplaced the installer allowing me to customize it to send the email to our IT team for review. Does anyone have a copy of the original installer? or better - will TrendMicro resurrect the tool? Here

Question

47

1

0

Pinned

Secure Your Devices: Activate Trend Micro Security

  Hi, Trend Micro Community!     Ensuring your online safety is crucial, and activating your subscription is the first step after installing Trend Micro Security on your PC, Mac, Android, and iOS devices.   We'll help you activate it. Follow the simple activation steps outlined o

Announcements

1.3K

3

0

How to Unsubscribe from Community Notification Email

Hi, Trend Micro Community! Stay in the loop and connected with our community notifications! You'll receive updates via marketing messages, newsletters, and social network notifications. Plus, we'll keep you in the know about new comments and replies to your posts, as well as provide updates on topi

Idea

443

0

1

PwmSIA_Global_Production.exe

After Trend Micro Password Manager is successfully downloaded, is it safe to delete PwmSIA_Global_Production.exe off the desktop? And the Dp_Setup_Global_Production_64bit.exe as well? I keep nothing on my desktop as its a personal preference. Also, Where can I store the Folder that was created after

Question

27

1

0

Trend micro preventing internet access

I just installed Trend micro on my mobile devices and NOW HAVE NO ability to access the internet on these. THis is a big problem/.  What is the fix otherwise this is a MASSIVE WASTE OF MONEY.

Question

37

1

0

your mobile security does not work! No celullar data when web guard is on

No cellular data when activating web guard. When are you going to address this bug?

Question

77

3

0

Why is the machine not showing report in the Trend Micro Security Report?

We were advised by one of the chat support agents that it would take a month before the machine reports to the Trend Micro Security Report. It has been more than a month already since we uninstalled and reinstalled the Trend Micro agent.

Question

65

1

0

How to push Apex Trend Micro security agent from intune portal on MAC devices

Hi, I have deployed security agent for Windows system but I am facing trouble while pushing agent on MAC OS.

Problem

30

1

0

Unsubscribe community mail

I cannot unsubscribe from community mail. The link in the Email is broken.

Problem

22

1

0