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Identifying PII: What Qualifies as Personal Information?

    Do you recall how often websites, mobile apps, or someone ask for your personal info? We are asked countless times, right? It's common for both online and offline services to request personal details before granting access to their services. I believe legit companies' intentions are go

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Help

How is someone scraping the key off the app forcing me back into a trial version? Is there not a password to protect the app from any changes being made on iPhone?

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Security Button does NOT work

Geek Squad just confirmed I have the latest version&subscription is up to date. They Uninstalled/reinstalled the latest version and ALL other functions of my Trend Micro work. After a PC scan & a Full scan, I try to change over to the Security Page, but the Security Button does nothing. Th

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hxxps://gogoanime.llc/oshi-no-ko-episode-1

no detection on this either....

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JS/Spy.Banker.IV trojan not detected

in: hxxps://www.domainedestrottieres.com/commande Detected by ESET and BitDefender

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js/spy.banker.iv/trojan

... not detected by TM in : hXXps://www.domainedestrottieres.com/connexion?back=https%3A%2F%2Fwww.domainedestrottieres.com%2Fcommande%3Fstep%3D1 Detected by BitDefender and ESET (what I tested so far) Not good... and please do not start with "no AV can detect 100%...."

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Cannot remove highlight

I have done all the steps possible, but the "toggle" is nowhere. I even have the most current update. I just want to change the color to something lighter. The dark green makes it unreadable.

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Activate the Firewall Booster to enhance.....Windows Firewall

​​even though Windows Firewall if OFF ( I am using a third party firewall)​ this setting it is still active (I can switch it ON or OFF) ​ ​​If Windows Firewall is disabled , TM should detect this and grey out this option.​​ ​​.​​

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Not scanning ZIP files after update

After the most recent update downloaded this afternoon the program stopped scanning downloaded ZIP files, even though I have the option selected. When I try to scan the downloaded ZIP files manually the scan stops after 3 files and clears the ZIP as safe, no matter how large the file is. I have no i

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Temporary loss of Internet after I wake tablet

When I wake my tablet for use, both my VPN and WiFi display as connected, but no app can connect to the Internet. I turn off my VPN, then my tablet Wifi. I reconnect my WiFi, and then my VPN. Temporary issue resolved. Only happens when my VPN is on and I put my device to sleep. Happen with two tabl

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C: drive is greyed out when trying to select folders in folder shield

HI, I received a prompt to reselect my folders to be protected in Folder Shield but for some reason the C: drive is greyed out, so I can't.(I did read the answer to the same question someone else asked, where he was told to check the box that reads, "Allow files on this drive to have contents indexe

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why isn't trend micro an approved Google 'tool'? are we required to use microsoft edge?

why isn't trend micro an approved Google 'tool'? are we required to use microsoft edge? and this would be for ALL PROTECTION OPTIONS.

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MOBILE SECURITY 15.4.0 KEEPS CRASHING AND DRAINED BATTERY

Hi, i have been using trend micro cross devices for years just that on my among phone till recently i notice the apps keeps crashing and restart reload by utself nd drained my phone battery twice from before. phone model:samsung a71 android 13

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Work From Home Tech Tips

    The 2020 pandemic opened the door wider to remote work set-up. It showed that many jobs can be done from home in a comfortable setting, even in pajamas.  The shift from office to home becomes more common and many companies now offer hybrid setups to their employees. Job seekers' t

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This feature has been turned off because it slows down your phone

​Error Message: ​​"This feature has been turned off because it slows down your phone"​ ​ ​ ​Why is this happening?​ ​You may get the error when ​​turning ON Web Guard​​ or other ​​Trend Micro Mobile

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Suggestion.....

Hello, Can someone from TM , knowledgeable enough , come on this forum more often to provide answers??? Getting answers two time per week from "neofits" does not serve any purpose.... Thanks!

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suppression virus : JS_NEMUCOD.SMALYOA

IMPOSSIBLE DE FAIRE LA SAUVEGARDE D'UN IPHONE14PRO SUR UN UN MACBOOK AIR, A CAUSE D'UN VIRUS QUI BLOQUE LA SAUVEGARDE. JS_NEMUCOD.SMALYOA LE VIRUS EST EN QUARANTAINE, SAVEZ VOUS COMMENT LE SUPPRIMER. MERCI DE VOTRE REPONSE

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App No Longer Compatible with Your Device

I have been unable to update the paid version of Trend Micro Maximum Security in the Goggle Play Store. It now states that the app is no longer compatible with the device and to contact the app company.I am using a Lenovo M7 (Gen 3) (TB_7306B) running Android 11 (Go Edition). I have just installed t

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This has been suggested in the past....

Hello, If there is a detection, the item will be moved to quarantine , visible on "Security report / See more details" The removed item is marked as "Removed" but you have the option to "Restore" it, see below: However, even though you "Restore" it, the item will still be in Quarantine w

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Shutting up the Trendmicro's ads and annoying messages.

At my previous place of work we were using a corporate version of TrendMicro. I had no complains. So when moved to a new startup, I ordered a pair of retail TrendMicros.. And it is something unbelivable, awful, annoying. I would prefer to infect my PC with a whole zoo of viruses and spamware, ju

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