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Checkin on scan progress
I started a full scan and then closed the scan window when I clicked on "scan in the background." Is there a way to pull up the scan again?
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Mac Security
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iPad coverage
My iPhone seems to be working with my trend ptoduct but every time I try to use it on my iPad it tells me I need to purchase an upgrade & will not let me check issues it has flagged. My trend package says I can cover 10 devises. How do I get this to work on my iPad?
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Mobile Security for iOS
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What Security Measures Are Essential for Servers
Hello Everyone! I hope this message finds you well. Recently, I've encountered some security challenges with my Lenovo servers, specifically in tandem with Trend Micro, and I'm reaching out to the community for your invaluable expertise. I believe your detailed insights can provide immense value no
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PC Security
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Issues with AI-Powered Ad-blocking on Lenovo Laptop
Hey Everyone, I hope this message finds you well. I've been an avid user of Brave for quite some time, currently running it on my Lenovo ThinkPad X1 Carbon Gen 9 laptop. Lately, I've noticed some quirks with the AI-powered ad-blocking, and I'm keen to see if other Lenovo users have experienced simi
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PC Security
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Any known compatibility issues with specific AMD server models and Trend Micro products?
Hello Forum Members, I hope this message finds you well. I am currently in the process of evaluating AMD server models for our organization, and one of the key considerations is ensuring compatibility with our existing security infrastructure. Specifically, I am interested in understanding if there
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Password Manager
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Always unable to get on internet on iPhone
I have always been unable to get on the internet at home and traveling with the current updated version. The VPN always seemed to block the internet access. After countless trouble shooting tasks and resets I finally fixed it!! All I did was uninstall the trend micro security app and I finally have
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Mobile Security for iOS
Official Solution
Closed
Pinned
Issues with Scanner Application: Unable to Scan or Slow Performance When Trend Micro is Active
Trend Micro Community! Scanner applications are encountering performance issues, including scanning failures and delays, following the update to the latest version, 17.8.1145. Upon investigation, the problem appears to stem from a conflict with the recent update of Trend Micro Security 17.8.1
Announcements
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PC Security
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System slowdown when Trend Micro is turned on
For the last few weeks I have noticed my systems hanging when either opening applications or the chrome browser, the problem goes away when I right click and exit Trend Micro, this problem has also been reported to me by several clients both Windows 10 & 11. I have just finished building a syste
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PC Security
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need help with possible virus that is not detected by trend micro
Yesterday, I started to receive a pop-up every minute that disappeared after about 3 seconds. ! BROWSER IS INFECTED ! ATTENTION! VIRUSES DETECTED! This pop-up was not detected by either a smart or deep scan by TrendMicro. I'm using a MacBook Pro from 2019 running Ventura 23.6.1 .
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Mobile Security for iOS
Closed
How can Trend Micro enhance edge server security in a rapidly evolving digital landscape?
Hello Forum Members, I hope this message finds you well. I am reaching out to seek your valuable insights and expertise on a crucial topic – enhancing edge server security in today's rapidly evolving digital landscape. In the face of ever-changing cyber threats, it has become increasingly importan
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Password Manager
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How does Trend Micro perform on blade servers compared to traditional server setups?
Hello Forum Members, I hope this message finds you well. I am currently exploring the use of Trend Micro on blade servers and traditional server setups for our organization's cybersecurity infrastructure. I would greatly appreciate any insights or experiences you can share regarding the performance
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Password Manager
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How does Trend Micro ensure compliance with industry data protection standards in the cloud?
Hello fellow forum members! I hope you're all doing well. I recently came across Trend Micro's cloud security solutions and was particularly intrigued by how it claims to assist in compliance with industry standards for data protection in the cloud. I wanted to open up a discussion to learn more abo
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PC Security
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Trend Micro weekly scans
Trend Micro weekly scan running but progress not showing. I walked away for a brief period and TM showed disabled until restart. It does seem to be a glitch in the recent auto updates. Any suggestions?
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PC Security
Closed
Loading acciunt
Keeps saying I have four problems I need to fix but won’t allow me to access my account or activate what I’ve already got
Problem
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ID Protection
Closed
Account won’t load
I’ve been prompted multiple times to add more devices, but my account won’t load so I can use it on my iOS device.
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Mobile Security for iOS
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How to disable collecting "Junk Files" data when performing a scan?
Whenever I perform a custom scan on a file, which typically takes a second or two, I then have to wait an additional 15 seconds for the utility to gather information on how much disk space is consumed by "junk" so that it can try to upsell "Cleaner One Pro". I paid good money for Trend Micro Antivi
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Mac Security