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How does Password manager work
Can someone advise exactly how Password Manager is meant to work. I have installed it a number of times but it doesn't seem to work. When I attempt to login to some web sites, e.g. Amazon, I get a message saying IE is no longer supported and to change my default browser which is already set to Edge.
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Password Manager
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Does the Trend Micro Security 2022 Upgrade cover Best Buy revisions?
Hi,Just saw your mail about the 'Trend Micro Security 2022 Upgrade' is here, etc. However, it is unclear if this will work with my Best Buy subscription. Everytime there is an update I mistakenly download the new one then am told to install the best buy version. It'd be nice if I didnt
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PC Security
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How Deepfakes Work
Are Deepfakes real? Have you seen Elon Musk playing and jumping off the couch as a baby or Mike Tyson rocking the Oprah Winfrey's show? Or Nicolas Cage joining the cast of Friends? That's right, those are Deepfakes! There are tons of available deepfake videos available for watchi
Article
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PC Security
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Does not detect the pre-installed apps
I m using Samsung Galaxy M32 and Trend Micro does not detect the pre-installed apps such as Samsung Pay Mini, Samsung Galaxy Store etc. Need to fix this on a high severity.
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Mobile Security for Android
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Outstanding Technical Support
I was having a real headache with the latest version of TM refusing to install even after using the suggested Removal Tool. The Tech-support guy 'Jemello Christian Manalean' who I was lucky enough to get hold of by phone, and cannot praise enough, ran diagnostics and tests for over an hour. He final
Praise
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PC Security
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False Positives
I've had 2 false positives recently. First of all I wanted to check my webmail from my internet provider (Heart Internet) and was blocked, because it was an "unsafe" site. I was unable to unblock it and had to exite Trend Micro first. Second Trend micro blocked a Dell .exec update installation
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Home Network Security
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Trend Micro 2022
Trend Micro 2022 is out...but nothing from what we discussed here has been implemented:checking for updates after boot is still set for 10 min instead of 1-2 min as has been requesteditems restored from quarantine (logs) are still labeled "removed" even though they were restored, creating confusion
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PC Security
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SMS Phishing Link
I got a text message early in the morning which appeared to be from Eastlink about an outstanding toll. I have not been getting a lot of sleep lately and was obviously not thinking straight so I clicked on the link. Only after that did I realise that I should not have done that. I have done a scan u
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Mobile Security for Android
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Ransomware checkmate
TrendMicro antivirus + 2022, updated to yesterday, detects checkmate ransomware?
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Home Network Security
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Mailer deamon
When I try to message certain websites, I always get back notices that my messages cannot be delivered and that ai need to scan my iPhone for this virus. Can you give me instructions on how to remove this from my phone?
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Resolved
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Mobile Security for iOS
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Webguard, Fraudbuster, Payguard & Wifichecker/Running in background (Insight section), turn themselves off constantly throughout everyday
Webguard, Fraudbuster, Payguard & Wifichecker (Insight section) ALWAYS turn off, many many many times/day. This happens constantly and often just minutes after I've reset them. I have to do this "MANY××" times/day leaving my devices vulnerable and me feeling very uncertain. I chatted
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Mobile Security for Android
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What are Travel Scams? — American Airlines, Airbnb, and Booking.com
The holidays are fast approaching and border restrictions are lifted in many countries. Are you starting to think of your fall vacation? Though it's important to book ahead to get the best deals and discounts, it is also important that we know how to score the best deals from legitimat
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PC Security
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Fraud buster on Android
Fraud Buster on Android won't turn on.
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Answered
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Mobile Security for Android
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[macOS] Is the website filtering only works in http? (no https?)
Hi, today I purchased Trend Micro Antivirus for macOS. Just for the sake of curiosity I tried the website filter feature and after setting it to the max possible streght, I realized that it only prevent access to http sites. I can bypass the filter by just using https. Is this intended?
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Resolved
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Mac Security
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helpcenter.trendmicro.com won't load
Clicking on "Contact Support" on the homepage takes me to "Hmmm... can't open this page. Check if there is a typo in helpcenter.trendmicro.com" using Edge. All attempts to access this website fail, even using Chrome & Firefox; get the same type of message. Not much of a help center if you can't
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Resolved
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PC Security
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Virus scan
My Trend use to do a nightly scan. Since Support reinstalled it yesterday, that scan didn't happen. The schedule only allows certain days and not nightly. I am confused.
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Answered
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PC Security
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Security
Calendar & location kept getting thrown down
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Answered
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Mobile Security for iOS
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iPhone no longer rings
I installed Trend Micro on my IPhone 13 pro. It no longer rings and I’ve missed very important calls.
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Answered
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Mobile Security for iOS
Closed
Website not accepting password on account
Website will not accept last changed password or previous one
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Resolved
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PC Security
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Why parent control don't work on PC?
Why parent control don't work on PC? The computer works despite the fact that working hours are limited to 10:00 p.m.
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Answered
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PC Security