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Backup

Does Trend Micro prompt a user to complete a backup, in a similar way to Norton? I back up to a hard drive.

Question

 • PC Security

21

1

VPN

Do I need to download something to set up a VPN or is it embedded in the Maximum Security program?

Question

 • PC Security

37

1

Accepted Solution

Pleasehelpdowloadproduct

Hithere, canyoupleasehelpdowloadproduct Thankyou

Question

 • PC Security

8

1

0

Accepted Solution

trend micro green ticthe

the green tic doest not show a safety sight

Problem

 • PC Security

24

1

0

Accepted Solution

renewal

I have renewed my subscription to Trendmicro but my details haven't changed. When I open the scan centre it still tells me my subscription ends in 13 days. is this because that has to run out before I get updated?

Question

 • Mac Security

35

1

0

Accepted Solution

Can I reinstall trend micro after uninstalling it from my old pc to my new pc?

Can I use trend micro antivirus in my new pc after unstalling it from my earlier pc?

Question

 • PC Security

57

2

Accepted Solution

Can I use trend micro license after reinstall?

Can I reinstall trend micro license key after formatting my pc?

Question

 • PC Security

34

1

Fake Crypto Websites & Trading Platforms 2022

  Over the last few years, everyone was hooked to cryptocurrency and blockchain. It may not change this 2022, as more people will find it interesting and take its risks.   Before diving into the Cryptoworld, exercise your Data Privacy best practices. Be familiar and avoid these fake websit

Article

 • PC Security

60

0

Scam Messages

Please investigate 5 text messages - 2 dated 18/1 "download & run LogMein Rescue + Mobile and 1 dated 29/1 and 2 dated 31/1about delivery of a package re an order.

Problem

 • Mobile Security for Android

47

1

0

Can't download a program I need for work

I can't get a download that I trust and need for work.

Question

 • PC Security

25

1

Important Update

I have an update but the update now toggle is greyed out. Also, the scan buttons are greyed out. Any help?

Question

 • Mac Security

32

1

0

I am told I have a privacy concern but when I try and fix it, it doesn't work. It appears your system is not as good as it should be

Why won't Trend fix a privacy problem it has identified?

Question

 • Mobile Security for Android

30

3

0

Accepted Solution

Closed

Login problems on Facebook through mobile security trend.

Can’t log into Facebook through mobile security trend micro. Update is Facebook reply. Been going on a long time.

Question

 • Mobile Security for iOS

54

2

Unauthorised direct debit taken from my account - uk

Why can I not contact your uk accounts department, it’s urgent!

Question

 • PC Security

36

2

0

Official Solution

Closed

The local trusted information database is corrupted.

Apex One Plug-ins Apex One Data Protection install I get an error when I click.C:\Program Files (x86)\Trend Micro\Apex One\PCCSRV\Web\Service\AU_Data\AU_Log\TmuDump when i look i see this error"ActiveUpdate was unable to verify                   &nbs

Problem

 • PC Security

119

1

0

Payguard opening multiple screens on Edge

Unable to use Payguard in Edge as multiple screens keep opening. I can see this has been a problem for another user in the past. I have checked and have the latest Trend version and Microsoft recommend using Edge. Is there something else I could do to fix this or could the bug be fixed. Cheers

Question

 • PC Security

34

2

Accepted Solution

Closed

WIFI and Devices using it

Trend House Call shows me what devices are connected. The edit section after a scan shows several rows of devices - all look familiar. What is missing is the ability to match a device icon with an ip address. There is only an icon picture. There is need to look up that device and see the activity of

Question

 • HouseCall™ for Home Networks

22

3

0

Accepted Solution

full scan

trying to start a full scan will not start help

Question

 • PC Security

56

2

Information needed to optimize computer

For about two months now I have been getting the message (following a scheduled scan): " Unable to contact Trend Micro for information needed to optimize the computer. Please try again later".  I try later and get the same message??  Any suggestions on how to trouble shoot this situation?

Question

 • PC Security

98

3

Protecting more than one device.

I have trend micro maximum security on my windows laptop and would like to protect a shared iPad that is used in my home. If I add the iPad to my list of protected devices will this iPad then have access to all my internet passwords through the master password or would the iPad act as its own device

Question

 • Password Manager

32

2