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Fraud Buster missing scam messages

Trend Micro Fraud Buster is not picking up Scam SMS Messages, and the link to report these messages has also disappeared too. This is not what I would expect from a recently purchased 2 year subscription to be doing on my device.

Problem

 • Mobile Security for Android

76

5

Mute Mode always on therefore blocking updates

Hi, Trend Micro tells me that there is an important update available and to press update to disable mute mode and update, however it then takes me to check for updates and tells me to check for updates disable mute mode. So, I go into Device > Mute Mode > Configure and the switch is turned off

Problem

 • PC Security

42

1

Can't install after recent reset

I recently had a to reset my pc back to factory because my son had downloaded a bunch of stuff that screwed my pc up. After reset Trend Micro will not install. It goes through the whole process likes it is installing but when it gets to 99% it says it cannot be installed. I. have removed any conflic

Question

 • PC Security

29

1

0

Poco X3 configuração de acessibilidade e sobreposição é desabilitado com frequência

Habilito as opções de acessibilidade e sobreposição do app e sempre é desmarcado está configuração pelo SO e funções do app Trend para de funcionar.

Problem

 • Mobile Security for Android

16

1

0

How to spot crypto scams?

  Did you know how crypto scams work?   Scammers are like foxes in the wild they are devious, opportunist, and sly. They all have common tactics, they act like they genuinely care about their target victims. On the other hand, Crypto Scammers have additional special offers, they will promi

Article

 • PC Security

34

0

Does Trend Micro is aware of this particular threat and detects it

APT 10 group/ Cicada has been affecting devices using a malicious dll file of VLC media player. https://symantec-enterprise-blogs.security.com/blogs/threat-intelligence/cicada-apt10-china-ngo-government-attacks I provided the link of Symantecs for details. Does Trend Micro for sure detects it and id

Question

 • PC Security

46

2

Not automatically updating after turning on the PC

I actually hate that it does not update as soon as you start the program. I too have a laptop that I notice stays out of date on definitions because I turn it on for 5 min or so once every couple weeks.

Question

 • PC Security

29

1

problem with the Trend VPN setting on my iPhone and iPad.

This issue is four years old and still recurring, Trendmicro you said you are working on the issue, was it resolved? Because am experiencing the same today

Question

 • Mobile Security for iOS

31

1

0

VPN - Web Guard Workaround

I have the latest on my iPhone, which is also running the latest IOS, though I've been dealing with the VPN for about 2 years. So far, I have found that what works well for me is to simply go into the app, select Web Guard, and turn it off.  When I am on a public network, I turn it back on. &n

Idea

 • Mobile Security for iOS

59

1

1

What phishing scams do? — Amazon and Paypal

    We all enjoy buying stuff on Amazon. Who wouldn't right? They have all the amazing stuff at the best prices.  After enjoying shopping online till we drop, we have to find the easiest and safest way to pay for our orders — here comes PayPal.   The Trend Micro Check Team

Article

 • PC Security

28

0

Old question ....still no solution

I asked this long time ago, nothing changed, even though is a major issue. When something is detected and removed, it s placed in "Quarantine" and accessible to the user in "Logs" The user can decide to "restore" it, will be restored, but still be left in logs with the response "removed" You can go

Question

 • PC Security

62

1

aguardando

tenho a McAffe,querendo se instalar dizendo que tenho um virus perigoso no notebook

Question

 • PC Security

11

2

0

Offline threat protection

Does TM Maximum Security purely rely on the cloud or does it offer offline protection with behaviour blocking and AI heuristic protection when not connected to the internet?

Question

 • PC Security

33

2

finding the actual size of a download for us folk the have a limited amount of data

 I would like to know how to find the size of a download?  And if I really need it for my security and to see if I want to take that risk.  It is a I need to know and it should be post under the download itself, not just a button that says install now with no other information shown??

Problem

 • Home Network Security

20

2

Network Attack blocker

Add a Network Attack blocker for TM Maximum Security to help protect against network based attacks

Idea

 • PC Security

39

1

0

Mailer deamon

When I try to message certain websites, I always get back notices that my messages cannot be delivered and that ai need to scan my iPhone for this virus. Can you give me instructions on how to remove this from my phone?

Problem

 • Mobile Security for iOS

24

0

Pharmacy Texts and Emails Scams — CVS

Health is wealth! We take care of our health and our family's the best way that we can, we try to live an active lifestyle, eat healthily, and take multivitamins supplements. Good thing our trusted pharmacies like CVS got our health needs covered, from everyday essentials to medicines. However, even

Article

 • PC Security

39

0

Accepted Solution

Official Solution

apple mac security

apple says they use strong security of their devices , do I still need to install trend micro in a mac ?

Question

 • Mac Security

23

2

Same strange pop up about downloaded files

I have exact same issue occurring as in this closed thread but the pop up appears and disappears so quickly I cannot get a screenshot it is more or less exactly what the OP showed. https://en.community.trendmicro.com/conversations/pc-security/strange-trend-pop-up-about-downloaded-files/62b25432a

Question

 • PC Security

16

0

0

Ho acquistato la licenza annuale ma mi dice che scade il 08.09.22.

Perchè non mi dà la data del rinnovo annuale pagato da me il 04.09. 22.  E mi dife che scade il 08.09.22... qual è il problema???

Question

 • Mobile Security for Android

6

0

0