Official

Accepted

Unanswered

Advanced Filters

Search Results (130)

Most Recent
Selected Most Recent
Accidental touch lock

I can't turn off accidental touch lock on my Samsung phone

Problem

57

1

0

Mac interface . Make it bigger

hi. how the hell can i make the screen bigger to see the actual info its telling me ? the corners dont drag out and there is no full screen option .

Question

16

1

0

What's the status of the Trend Micro Check - Browser Security extension for macOS Safari?

Back in December 2022, I installed the Trend Micro Check - Browser Security 22.0.3 extension for macOS Safari. My software installation log (a handcrafted FileMaker database) shows the extension has been upgraded to 22.0.4 and 22.0.6. When I first installed the extension, I saved this link to the

Question

34

1

0

Trend app draining .my battery

Since installing the app the life of my fully charged battery is drastically reduced. I have to switch my phone off when I'm not using it. Please advise.

Question

47

2

0

Accepted Solution

Keystroke encryption feature

What is Keystroke encryption feature provided in TM's password manager. How it works please elaborate? Does anything copied from TM's password manager also gets encrypted so that any keyloggers won't be able to detect the data when credentials are copied and pasted accordingly.

Question

56

1

0

Notifications Not Resetting

All day today I have had notifications and it just doesn’t clear and it is damned annoying I have checked everything and it still tells me you have 1 notification how the hell do I get rid of it?

Problem

37

1

0

Why is Trend Micro identifying The Michigan Daily, the student newspaper at the University of Michigan, as a web threat??

When I try to read the weekly posts from The Michigan Daily, Trend Micro blocks them as a web threat because of :phishing.". This is ridiculous. The Daily, one of the most honored student newspapers in the country, is hardly going to do phishing. When I complain to Trend Micro about it, I am ignore

Problem

33

1

0

Manage your account page on Trend Micro page goes to a 404 page.

Manage your account page on Trend Micro page goes to a 404 page. In other words, the page is not there. I need to change my credit card. I will be billed in 6 days and I need to change the credit card!

Problem

40

3

0

Dangerous page (49)

Hello, No matter what detection I have under the Web shield , always is rated "Dangerous page (49)" Where can we learn about the ratings and what "49" means? What about the rest from 1 to 48????

Question

69

1

0

how can I tell i trend micro is connected to this computer

I can't tell if trend micro is connected to this computer. I paid for a subscription some time ago and I can find no indication of it.  I can't tell if it has expired or still in use.

Question

47

2

0

How to access the $50 cash back offer

I have renewed my trend micro for 2 years and want to access my $50 cash back offer. How do I do this? Please advise

Question

158

2

0

Youareanidiot.cc and org are trojan viruses

What You have to do if go to the webpage 1) if you have got to the trojan webpage immediately close your browser 2)If the trojan made many windows moving away from your cursor do not turn off your computer under any circumstances 3) You can save your computer by using a antivirus software 

Problem

208

2

Windows blocks my application

I downloaded the program and when I try to open the file, a window pops saying 'impossible to run this application, it causes security problem', but this is compatible with my windows and I tried everything, I'm French and all the support is in English so the commands are not the same, I really need

Problem

30

2

0

How do I add an access point as safe?

In Protection Settings, under Wireless Connection there is no option to add an AP to the list. 

Question

28

1

0

Why am I suddently getting pop-ups? I thought your software blocked those

I am suddenly getting frequent pop-ups that purport to be from Spectrum. I block the sites they come from but they pop up again from different sites.  And today a pop up came supposedly from Norton Anti-Virus.  

Problem

29

1

0

Worry-Free Business Security On-Premise Migration Tool

Not all of the agents have been migrated successfully, can I run the tool again?

Question

27

1

0

Parental Controls not working

I have parental controls set to custom and have certain topics and websites blocked, mainly news sites to stop me soom scrolling. Upon initially setting up parental controls and adding blocked websites, it was successfully blocking them but after an hour I am able to access the sites. In my mobile s

Praise

16

1

0

quarantined mails sent to end user

Please is it possible i configured my quarantined mails to be sent to end user by which end user decides whether to release or NOT

Question

37

1

0

Add a device

Good evening, we want to know the costs of adding other 3 devices to the promotion we already have. Is it possible? Are there any discouts for 8 devices? If yes, how can we manage it?

Question

34

1

0

How do i download my trend micro onto other devices

How do I load my 6 device trend micro account onto another PC and iPhone, thanks in advance

Question

54

1

0