R
Neophyte

Neophyte

 • 

1 Message

 • 

100 Points

Wednesday, May 29th, 2024 2:22 PM

Trend app draining .my battery

Since installing the app the life of my fully charged battery is drastically reduced. I have to switch my phone off when I'm not using it. Please advise.

Brand User

Trend Security Expert

 • 

19 Messages

 • 

430 Points

2 months ago

Hi @rhodriwhite,

Have you checked your device's battery usage to see if Trend Micro is causing the issue? If not yet, please follow the instructions on this link: How to monitor battery usage on Android | Trend Micro Help Center.

Furthermore, if you notice a drastic reduction in battery life after installing the app, we recommend reinstalling the Trend Micro Mobile Security and monitor if the issue persists.

Hope this helps.

Need Help?

Ask the Community

Latest Tech Insights

Loading...