C
Neophyte

Neophyte

 • 

4 Messages

 • 

160 Points

Monday, June 3rd, 2024 1:16 AM

How to access the $50 cash back offer

I have renewed my trend micro for 2 years and want to access my $50 cash back offer. How do I do this? Please advise

Brand User

Trend Security Expert

 • 

37 Messages

 • 

790 Points

2 months ago

Hi @chergaz 

Welcome to Trend Micro Community!

Cashback filing will be based on where you purchased your subscription. You can check the links below:

Q2 Retail Summer Cashback

cashback.trendmicro.com.au

cashback.trendmicro.co.nz

Ultimate Cashback

au.retailcashback.trendmicro.com

nz.retailcashback.trendmicro.com

Equifax Promotion

creditprotect.trendmicro.com

Online Cashback

www.trendmicropromotions.com


Hope this helps!

Neophyte

 • 

4 Messages

 • 

160 Points

@tm_Waj​ 

Tried the online promotion link you sent and it reckons there is not an account under my email address.What do I do now?

Brand User

Trend Security Expert

 • 

37 Messages

 • 

790 Points

 Hi @chergaz 

You need
to Sign Up or Create an Account to proceed. 

Please let us know if you still have an issue.

Neophyte

 • 

4 Messages

 • 

160 Points

So how did I purchase a renewal if I didn’t have an account? 

Brand User

Trend Security Expert

 • 

128 Messages

 • 

2.6K Points

Hi @chergaz

The account for your subscription is different from your cashback account that's why you could purchase a renewal while needed to create an account when submitting a claim for your cashback​.

Hope this helps.  

Neophyte

 • 

4 Messages

 • 

160 Points

No this does not help. Its telling me I haven’t filled in all the fields but I have. This is an absolute conjob by you people. After 2 years this protection will be expired and I will not be renewing. You can’t speak with anyone cause you just direct us to this ridiculous method of assistance. On top of this you have ripped me for another $50. 

Neophyte

 • 

3 Messages

 • 

140 Points

1 month ago

I also want to claim the $50 cash back, my question is why do I have to set up Auto-Renew? how do I know how much you are going to charge me in 2 years time!

Brand User

Trend Security Expert

 • 

128 Messages

 • 

2.6K Points

Hi @herzig18,

Auto-renewal is one of the requirements for the cashback promotion and for the price of the subscription it is system generated and you the price will be sent to your email before the system renewed the subscription automatically. 

To setup the auto-renewal, you may check this link.

I hope this helps. 

Need Help?

Ask the Community

Latest Tech Insights

Loading...