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Extension failed to load. I deleted the extensions as instructed but cannot reinstall. I'm left exposed.

I unstalled the extensions as instructed but cannot do the reinstall so I;m left totally exposed. I need help and the ability to speak with a representative at Trend Micro.  Please advise

Question

21

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Cannot download new subscription

Having difficulty downloading onto iPad.

Problem

46

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2023 AV Comparitives

I've used Trend Micro for many years. Just looked at AV-Compartives Windows latest test for 2023 and Trend Micro was rated the worst of all av security products tested. This gives me pause. Can anyone reassure me that this result is not legitimate?

Question

90

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Urgent Help Needed: Desktop Protection Issue

Hey everyone, I hope this message finds you well. I'm reaching out to the community because I'm facing a serious issue with desktop protection, and I'm hoping that someone here might have some insight or solutions. Recently, I've noticed some unusual activities on my desktop, and I'm concerned tha

Question

39

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Self welcomed

Just Joined the user community .

Praise

12

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Antivirus one Macbook

When attempting a full scan or quick scan the app quits unexpectedly. Macbook air sonoma 14.1.1

Question

39

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Help with Insight button

Scan brings up 1 concern that "needs ,. attention" on Insight 'button' ( has red number 1)  but when you press this button nothing happens!!!  Has been there for months.

Question

17

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Accepted Solution

PWM Failing to Load.

I click on the Trend Micro tool bar > Password Manager I get Disallowed Key Characters. I've uninstalled the tool bar as well as PWM. This has been taking place for about 7 or so days. There has been MS updates. Thanks

Problem

49

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Antivirus gratuit avec numéro licence sur Android.

Bonjour, Je voudrais savoir pourquoi vous laissez l'éducation nationale avoir un antivirus gratuit avec licence pour les ordinateurs personnels des enseignants et de son entourage. Pourquoi vous faites pas la même chose pour l'antivirus gratuit avec licence pour l'entourage des enseignants avec&n

Question

33

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Green highlighting disappeared

From what I have seen you end up with two of the same extension being loaded which doesn't work, so remove both unless you can work out which version is newer and then reinstall the new version.

Idea

23

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Green highlighting disappeared

Up until a few days most of my web searches returned green highlighted links for safe sites and grey links for untested sites but all my results are now are highlighted grey.

Question

42

2

How can I update my email address on this forum ?

I’ve asked TM and they can’t seem to help and I’m still getting notifications to an email address that will cease to work soon, so would still like to receive notification on the TM forums but there doesn’t seem to be a way I can update my email address I sign in with my updated email address but n

Question

31

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'Extension Failed to Load' error - Join the discussion!

    Trend Micro Community!       What's wrong?  Some of you might've noticed the "Extension failed to load properly" error message after the recent Trend Micro Toolbar update on Chrome and Edge.       Why am I getting this message? Our tech team is on it!

Announcements

1.4K

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update today wiped out the installation

Well, turned my computer on today, TM did an update and first removed the current installation, then only installed the password manager, rebooted the computer, all the rest gone and the browser extensions not working. Now windows defender is starting to remove purchased installed software as does o

Question

123

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The extension failed to load properly. It might not be able to intercept network requests.

All desktops with TM Internet Security have this message as of yesterday.

Question

122

1

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Urgent Help Needed: Data Protection Issue on Edge Server

Hello Trend Micro Community, I hope this message finds you well. I am reaching out to seek assistance regarding a critical data protection issue on my Edge server, and I would greatly appreciate any insights or guidance from the knowledgeable members of this community. I have encountered a data pro

Question

19

1

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Pinned

Exciting News: Automatic Upgrade for Trend Micro Security for Windows!

    Trend Micro Community!     Great news! We rolled out automatic upgrades for Trend Micro Security for Windows to enhance your protection effortlessly.     Upgrade now for seamless, cutting-edge protection. Experience the future of security with Trend Micro.   &n

Announcements

9K

13

PUA.MacOS.Phonerescue.ESS2 detected for AnyTrans .DMG

After I installed AnyTrans on my Mac there is a PUA.MacOS.Phonerescue.ESS2 detected for AnyTrans .DMG. The file is moved to quarantine. Is AnyTrans safe?

Question

19

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What is the Most Secure Web Browser? Share your insights!

Which web browser do you believe is the most secure for online browsing and data protection? What makes your choice the ultimate defender of your digital life?

polls

0

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Activate code

Hello, I have Activate code from JBhi fi. Where can I put that code? And where can I activate my account. 

Question

386

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