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Little/no internet connection

I recently installed Trendmicro with the home network security box. Since then my entire network has slowed right down. Especially my iPhone, 90%of the time the internet doesn’t work at all even when trying to use mobile data. I can’t even load a picture message. I have deleted the mobil

Problem

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Dark/Night mode contrast issue for Trend Micro Housecall product.

Hello,I have seen many many other posts suggesting a Dark-mode option for Housecall over many years with responses from the moderators saying the ideas are being passed onto the devs, but they have still not implemented it.I think we need to point out that if you have a system that switches to dark

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19

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mute mode notification popup

Is there any way I can stop the repeated pop-up notifications about mute mode? Getting really annoying.Thanks.Phil

Question

44

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Vpn

A trendmicro devia ter vpn ilimitada para subscritores. Não ter que pagar a parte. 

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24

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TM, poor detection rate

Hello, For several days I am following this on Virus Total: https://www.virustotal.com/gui/file/667de29aacfd4418c1e7612e2beeea40c271e7b7df4261bff0ecfea1e6df15cf?nocache=1 3 days ago only 11 antiviruses had a detection; every 6 hours more and more added their own detection. Even Microsoft Defender

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109

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Anyone knows what software protects from Adware and Malware only for iMac ?

To anyone :What Protection can I use for Adware and Malware only for iMac ?Thanks

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19

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Anyone knows what protects from Adware and Malware only for iPhone ?

To anyone :What Protection can I use for Adware and Malware only for IPhone ?Thanks

Question

31

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Trend Micro not scanning after updating MAC to Ventura

My Mac hasn't been scanned since October 2022, I need to get it working again. The buttons for "update now" and "scan" don't work.

Question

33

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Password Manager not logging in

After the last update, Password Manager will open a website, but does not send ID and password to enable.logging in.

Problem

37

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Making your mobile number private on the Internet

  Another layer of protection is having a second phone number that you can use for personal and other transactions. You might think that it's a huge inconvenience, however, a small adjustment to our lifestyle will have a huge impact on our security. Here are the benefits of having a second phon

Article

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Happy Holidays Trend Micro Community!

Hear ye, hear ye!     Thank you for all your contributions this 2022. Your Trend Micro Family is beyond grateful to each and every one. Every question you posted in our community raised awareness, every idea and feedback helped us develop Trend Micro Security, and every comment is an oppor

Announcements

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I am trying to change the serial number on my other protected iOS devices.

I have a new serial number on my Computer. I have four protected iOS devices under the old serial number. How do I change the old serial numbers, on the 4 iOS devices, to the new serial number on I have on the computer?

Question

12

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what IT is this in the right down side of the screen {{curpopup.title}} ?

I cant delete this {{curpopup.title}}, It is a virus?

Question

207

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Don't be a victim of holiday scams!

  It's the most wonderful time of the year! Everyone is excited and busy running holiday errands — parties left to right, going on your dream vacay, and gift shopping. We are so busy that we forget that scammers are also busy plotting their scammy traps just for you.      T

Article

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Broken popup

my popup broke

Problem

40

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Forced to install TM Toolbar

I had to reinstall trend micro this morning and I was surprised when it installed, it basically wouldn't get off the page of "needing to install the tm toolbar"- In the past, it's always asked me if I wanted to install that, it didn't force the issue & if you don't install it, then the tm icon i

Question

47

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Web Page Blocked Notification pops up every time I open or reload a link on Chrome

A web page blocked notification keeps popping up every time I open or reload a link on chrome. The web page being blocked is "https://zoudlogick.net/2025b8e6a7c18f2f81.js". I have cleared cookies and data. I have also scanned the computer but it won't go away.Is there a way to solve this or to get

Problem

59

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USB DISCONNECTION WARNING

I have a problem with one of my External Drives going to sleep, this caused TM to give me repeated Warning Popups saying "USB Drive Disconnected", so I clicked on "Do not show this message again".  Does anyone know how to 'Re-Enable' the USB Disconnect Warnings?? 

Question

51

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Trend disabled

When I downloaded Microsoft 11 it disabled TREND. I restarted several times without success. How do I enable it. Thanks

Question

29

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Here's a solution update for the “Starting your protection” issue. The hotfix....

Hello,The "hotfix" works , but why a "hotfix" and not a product update?Must be hundreds of users not aware about the issue (is not visible unless you point the mouse on it) and also not aware about of "hotfix" existence.

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154

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