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Can't activate new subscription
I have a new windows laptop and purchased a new subscription but can't get it to activate. When I sign in I get a message indicating that I'm successfully signed in, close the window and use the app. The window for the app opens but is blank with no content. I have been around the same loop endlessl
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PC Security
Trouble with 4K Portable Monitor - Seeking Assistance
Hey everyone, I hope you're all doing well. I'm facing a bit of a technical hiccup and I thought this would be the best place to seek some guidance. Recently, I purchased a 4K portable monitor to enhance my remote work setup. It's a fantastic device, but unfortunately, I've run into some issues t
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PC Security
Software is unusable
I had a long thought out statement about how the password manager has become unusable. After trying to post this, and being asked to log in, this was deleted. I will not type out the same statement/problem again and will only give a tl;dr/ TL;DR The password manager is bad and the developers shou
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Password Manager
Is the iPhone 15 Series Better with USB Type-C?
We want to hear what you think about the iPhone 15 Series potentially adopting the versatile USB Type-C. Cast your vote and share your geeky thoughts in the comments below! Disclaimer: This poll is purely speculative and meant for engaging in tech discussions. We have no official information regardi
polls
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Mobile Security for iOS
Pinned
Experience Enhanced Performance: Trend Micro Cleaner Pro/Cleaner One Pro 6.7.4 is Here!
We're thrilled to announce the launch of Trend Micro Cleaner Pro/Cleaner One Pro version 6.7.4, available for download from the Windows Store. To ensure you get the most out of this update, we invite you to review the following release notes highlighting the key enhancements: E
Announcements
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PC Security
no disk space
I think this is a log file - C:/ Program files/ trend micro/amsp reports 362 gb in folder. 1. What is a amsp file? 2. Can I delete the files without creating more problems? 3. How can I keep this from happening again?
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Home Network Security
Private post
I recently posted a problem as in private post. Does Trend Micro employee can see it ? If yes then please reply to the private post of mine.
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PC Security
關於VPN無法連線問題
手機的vpn要開啟連線時，系統都會跳出［無法繼續-無法連線至趨勢科技］，即便我每個國家地區都試過了，一樣如此。 請問各位 我該如何處理？
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VPN Proxy One Pro
Can't Remove Old Device From Trend Micro
Hi, I want to remove Trend Micro from an old phone so that I can use it on my new phone but despite Trend Micro saying to click the "x" in next to the device in order to remove it, there is no "x". I've looked online and can't seem to find anyone with a similar issue and every solution to removing a
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Mobile Security for Android
trend
I have your security until april of 2023 right now i cant find my account the icon will not work at all what is going on?
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Home Network Security
Pinned
Is the iPhone 15 Series Better with USB Type-C?
The iPhone 15 series is on its way, and guess what? Are you all about that classic Lightning cable life, or ready to dive into the future with USB-TypeC? Join the discussion! Sign in or create an account.
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PC Security
Email Defender Pop-ups
The Email Defender pop-ups are relentless. I have tried turning Mute Mode on, even though it says it's only for 24 hours. I have clicked "Do not show this again" repeatedly - and I still get the pop-ups. How do I stop it??
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PC Security
Failed to load extension Trend Micro Password Manager
Failed to load extension from: C:\\Windows\system32\tower_main. Manifest file is missing or unreadable. My system is win 11 pro
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Password Manager
PHPRunner Application
I am using PHPRunner Application on my device, but the file is being quarantined and removed by Trend Micro. I scanned the file also using Bitdefender and WatchGuard but they did not flag the file as malware. Would you help me understand why the file itself is being tag as malware?
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Home Network Security
Bidding Farewell to Android 4.4 KitKat: Google Ends Support After Nearly a Decade
Google Ends Support for Android 4.4 KitKat: What it Means for Users Google recently announced its decision to discontinue support for Android 4.4 KitKat in new releases of Google Play Services starting from August 2023. Launched back in October 2013, KitKat will lose its support
Announcements
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PC Security
Introduce software based Firewall
Trend Micro should introduce software based two way firewall. The one which can monitor incoming and outgoing connections. Kindly introduce some new security features like a firewall for Trend Micro Internet/ Maximum Security. The UI and options are basically the same for the past 8 years approx. W
Idea
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PC Security
Just a thought
Hi Guys. Just looking at the renewal offer. $439 for 24 month cover for 10 devices. I only have 4 devices to cover 2 x iphones - 1 x laptop - 1 x Ipad. Searching for better offers i found many that are cheaper than Trend Micro but I would like to stay with Trend. Having said that
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Password Manager
add trend micro to microsoft outlook
In Microsoft Outlook, the Trend Micro Security Settings icon is greyed out. I need to access Settings but can't. Anyone help please? Thanks, Prue
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PC Security
Scan Options macOS Ventura v13.5 not starting
The "Start Selected Scan” button” is greyed out for ALL Scan Options. I used to run the Full Scan every month or 2. The Trend Micro Antivirus and both its extensions have Full Disk Access. I used to be able to select Scan Option and start it. What happened? Now my workaround is to set the Sca
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Mac Security
Popups
This is the popup I get periodically when in my outlook account,what is it.
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PC Security