Official

Accepted

Unanswered

Advanced Filters

Search Results (7.4K)

Most Recent
Selected Most Recent

Closed

Trend Micro Home Network Security version 7.04 for Android — Now Available!

  Trend Micro Community!   Explore the newest features and enhancements in Trend Micro Home Network Security App Version 7.04! Available to download in the Google Play Store. Dive into the release notes for a comprehensive overview.     Trend Micro Home Network Security version 7

Announcements

453

1

Closed

Trend Micro Mobile Security for iOS version 11.2 — Now Available!

  Trend Micro Community!   Discover the latest in Trend Micro Mobile Security for iOS! Explore new feature enhancements and info to keep your Apple devices secure. Dive into the release notes for all the details.  #iOSsecurity     Build Version Europe 11.1.1020

Announcements

580

2

0

Closed

files in my vault

Hi, After the vault feature was removed, I was able to find my document. But for some reason, I cant open them. what can I do?  

Question

23

1

0

Closed

taking to long to open website

Not opening the following website at all and I know it works: dreamtreefamily.com

Problem

28

1

0

Closed

cartella trend micro valut è sparita dal mio desktop con tutti i file

Stamattina come sempre quando sono andata ad aprire la cartella valut trend micro era sparita dal desktop con tutto il lavoro di un anno

Question

7

1

0

Closed

2nd phone number Text

I just received my 2nd phone number. I can receive texts but cannot respond. Also I don't have the "FAQ" link on the 2nd phone number tab. Suggestions please.

Question

60

1

0

Closed

Share your go-to tricks! What are your top 3 practices for keeping your wearables safe and sound?

As wearables boom, so do security concerns. Learn simple tips to keep your devices and data safe!

polls

0

1

0

Closed

What does Unable to quarantine mean

Scan showed several threats 'Unable to quarantine' on a backup disc. How to respond?

Question

16

1

0

Closed

QR Code Scam: How do we stay safe? — Join the discussion!

  Trend Micro Community!   Ever wondered if that innocent QR code could lead you down a rabbit hole of phishing scams?  Let's chat about our encounters, trade tips on staying cyber-smart, and uncover the secrets to QR code safety!     Share Your Digital Detective Tips!  

Question

74

4

Closed

Please restart your browser

My PC boots very fast (7-8 sec) If I start browsing BEFORE Trend Micro icon appearing on taskbar, I get this warning (Please restart your browser) If I wait for TM to appear in task bat and only after I start browsing, I got nothing. Not a big inconvenience, but something to work about in next ver

Question

34

1

0

Closed

Trend updated and closed my browser without warning

I have multiple devices on trend and it has done the same thing to each device (even using different web browsers).This time I happened to be completing a really important web form and it caused a lot of frustration, why the hell is Trend doing this?It's unacceptable behaviour, I never seen this beh

Question

16

1

0

Closed

why can I not listen to my favourite programme RNZ?

When I go to this app it does not seem to be downloading the live data.

Question

22

1

0

Closed

Trend Micro Maximum Security is slowing some of my applications/programs on my PC : Started with recent Windows 11 update (Few weeks ago)

Trend Micro Maximum Security is slowing some of my applications/programs on my PC. This problem started with most recent Windows 11 updates (Few weeks ago).  Here are some example of applications/programs affected : CCLeaner, File Explorer, Clear Event Viewer, SolSuite, etc... I have to stop T

Problem

1.1K

14

Closed

Downloading update

My husband has a paid up program to July 15, 2025 We want to add my computer to his program

Question

16

1

0

Closed

I would like to cancel the ID-Protection I downloaded under the wrong pre-conditions.

I would like to cancel the ID-Protection I downloaded under the wrong pre-conditions. In your promo email from 30 Nov 23 you offered the ID-Protection without mention in any way that there is a monthly fee for it. Could you please cancel the promo subscription. Thank you.

Question

24

1

0

Closed

Link phone to trend account

Add new phone to my network to make 6 devices.

Problem

22

1

0

Closed

My app on Xiomi system

Hello, I would like to report that the app should not have this VPN system in the Brave browser, because when deleting the app in the background the VPN ends up disabling it and leaving me exposed to a malicious website, So make the app 100% compatible with browsers like Brave. And also in the part

Problem

25

1

0

Closed

NON-STOP DAILY TREND MICRO POPUPS, MINIMISING GAMES, NO WAY TO TURN OFF, DO NOT SHOW AGAIN DOES NOT WORK (TREND=MALWARE)

No you cant just click the box that says "don't show this message again", you tick it and it comes back the next day. Learn your own software, or better yet - Fix it so its not so god damn invasive. For protection software, you use more cpu resources than an avg game running idle, you pester me NON

Problem

70

3

Closed

Trend Micro slows down Canon scanning to o much

Hello, in the last 4 weeks my Canon flatbed scanner (Lide 400) has been unbearably slow (took 40 secs to display the scanned image). After trying EVERYTHING I solved the problem instantly after I switched off Micro Trend (Maximum) Security. Is this a known issue? ARe you able to solve it or should

Question

50

1

0

Closed

Pay Guard and Microsof Edge

When I click on a link to Amazon, the Pay Guard dialog box comes up stating I should go to Pay Guard window. The problem is it just keeps doing it until I have to close Edge to get it to stop.   How do I turn off pay guard?  This is driving me nuts.  I am using Windows 11 and M

Problem

52

1

0