Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (26.8K)
Accepted Solution
Closed
Trend Micro toolbar makes Google search results unreadable
Can you read these search results? I can't. How do I change preferences on the TM toolbar to fix this?
Question
•
Answered
• PC Security
Accepted Solution
Closed
Major Issue: Phone Lock ; Mobile Security for Android V 12.2.0
Dear Support Team,a few days ago I just wanted to change the SD storage card within my Galaxy S10 - while having the sim protection enabled. SIM and storage card are on the same SIM tray.This caused the lock of the phone. Without expecting that I was really boned; having the relevant asked passphras
Problem
•
Resolved
• Mobile Security for Android
Accepted Solution
Closed
Trend Micro UI Bug
Hello,This post is to report Trend Micro UI opening bug. Sometimes when trying to bring the main console, there is just the Trend Miro icon on the taskbar stuck on UPK://Tittanium, but nothing appears. If I close the icon via hovering over it and pressing "X", the tray icon becomes unrespo
Problem
•
Resolved
• PC Security
Accepted Solution
Closed
KeyFreeze rootkit
i installed "KeyFreeze" and even though it got a bad rating on virustotal, i foolishly installed ittrend micro and virustotal don't detect the rootkitafter installing, it phones home to a server if it thinks it won't be detected, then windows update is modified to install a bios
Problem
•
Resolved
• PC Security
Accepted Solution
Closed
Trend Micro is no longer rating links in Chrome (Windows 10 machine)
Trend Micro is not rating any links anymore, no matter what I do. I've checked the similar posts and tried the solution that shows up in one of them (open the add on, disable, restart browser, enable addon, restart browser) and it did nothing. The other post that's a "hot fix" provides a link that l
Question
• PC Security
Accepted Solution
dropbox desktop app
I have configured Dropbox to have the app going in the system tray whenever I am working on my HP PC laptop. However it always closes within an hour or two and I have to consciously start it again to get any syncing to continue. Support says to check the firewall but I cant see what I'm suppos
Question
• PC Security
Accepted Solution
Man icon
Every time I turn on web guard, I get this little man icon in bottom right corner of phone. It is in the way, not movable and gets touched often because it's beside my navigation buttons. When accidentally touched it turns web guard off or on depending on last touch. I selected d
Question
• Mobile Security for Android
Accepted Solution
Closed
Trend desktop App brilliant, Trend Mobile Pain in the (0) butt about to remove it.
I use trend Max on all my desktops and recommend it to all other PC users, but Trend mobile gives me messages all day ling telling me I need to give more access to more things but does not tell me what. I don't give access to things like My Microphone, my Camera, or anything confidential, I also don
Question
• Mobile Security for Android
Official Solution
Closed
Unwanted Promotional Offers
Trend Micro Maximum Security greeted me this morning with this pop up promotional offer.You're meant to block ads and back doors, not blatently open a backdoor and start advertising through software we pay for to prevent this sort of thing!. I'm not even close to the expiry of my subscript
Problem
Accepted Solution
Closed
Can't block youtube even though I have blocked it in the website filter
I've blocked youtube in the website filter but it continues to allow access to this website. Using MS Edge browser
Question
•
Answered
• PC Security
Accepted Solution
Closed
How to turn off annoying Website Blocked pop up message
Hi, i really need to get this pop up notification to stop because I dont have time every 5 mins to click on it. How do we stop it?
Problem
•
Resolved
• PC Security
Accepted Solution
Closed
Add security to my iPhone and iPad
Adding devices to my iPhone and iPad
Question
•
Answered
• Mobile Security for iOS
Accepted Solution
Parental Controls?? Where are they on iOS
Where are the Parental Controls on iOS Mobile?? I have had this on my Android, but now that I’ve switched I can’t find it. Where are the secret snap shot’s option’s for when someone tries to access my phone??
Problem
• Mobile Security for iOS
Accepted Solution
Closed
Suspicious File Blocked when building / running code in VS2019.
I keep getting a Suspicios File Blocked message everyting I build and run an application I am running in VB.net in Visual Studio 2019 even though I have made the folder an exception for Trend Micro not to scan in real time.Originally I had the source code on my NAS server and all was well but the bu
Question
• PC Security
Accepted Solution
Closed
When does serial number start counting down days?
Hello! I'm interested in purchasing a license for Antivirus+, maybe even two ones to merge them into one long (2y+2y=4y).However I'm not certain when the key is activated. Can I purchase a key and keep it for a while until I prepare a computer where this Antivirus+ is to be installed?
Question
• PC Security
Accepted Solution
Closed
"please connect to the internet to maintain protection"
Trend for some reason disconnects from the internet and the icon has a yellow dot on it, if I hover the mouse over it, the message say "please connect to the internet to maintain protection"But I am connected to the internet, I don't have any connection issues, it only Trend Micro that wont update o
Question
•
Answered
• PC Security
Accepted Solution
Can I use trend micro license after reinstall?
Can I reinstall trend micro license key after formatting my pc?
Question
• PC Security
Accepted Solution
Closed
Multiple pages opening in PayGuard
Does PayGuard have to open a new tab for every action or procedure I make within a single banking session? It never used to. I used to be able to open PayGuard, log into my bank and it would stay on the same tab. Now I get up to 6 or 7 tabs opening up. Very annoying.
Problem
•
Resolved
• PC Security
Accepted Solution
Closed
Delete Files in the quarantine
I have Trend Micro maximum security but i can not find an option for deleting the files placed in quarantine. I need to know how to delete them. Thanks.
Question
•
Answered
• PC Security
Accepted Solution
Installation error message
On the 2nd computer it will not install. I get the message: Program Compatibility Assistant This app can’t run on this device Trend Micro Security This app can’t run because it causes security or performance issues on Windows. A new version may be available. Check with your software provi
Question
• PC Security