I was advised by Acer help desk to restore the factory settings on my new laptop because of a problem. Now I don't have trend micro on my laptop after installing it several weeks ago.  How do I re-install it without having to add it as another 'new device' as it's already listed as a 3rd devic

Can I reinstall trend micro license key after formatting my pc?

Good Morning. Where can I find a link to submit samples not detected by Trend subscriptions? Soon I will test the program on the security forum, I would like to know how I can send

Trend for some reason disconnects from the internet and the icon has a yellow dot on it, if I hover the mouse over it, the message say "please connect to the internet to maintain protection"But I am connected to the internet, I don't have any connection issues, it only Trend Micro that wont update o

Is Password Manager included in the package of TREND MICRO MAXIMUM SECURITY?

I have Trend Micro maximum security but i can not find an option for deleting the files placed in quarantine. I need to know how to delete them. Thanks.

Can you read these search results? I can't.  How do I change preferences on the TM toolbar to fix this?

I've blocked youtube in the website filter but it continues to allow access to this website. Using MS Edge browser

I just received a warning message that my Trend Micro scan is running too slow.

I keep getting a Suspicios File Blocked message everyting I build and run an application I am running in VB.net in Visual Studio 2019 even though I have made the folder an exception for Trend Micro not to scan in real time.Originally I had the source code on my NAS server and all was well but the bu

Hi,I would like to know if TM Mobile Security offers protection against whatsApp and sms protection from scams etc.

Trend Micro is not rating any links anymore, no matter what I do. I've checked the similar posts and tried the solution that shows up in one of them (open the add on, disable, restart browser, enable addon, restart browser) and it did nothing. The other post that's a "hot fix" provides a link that l

Every time I turn on web guard, I get this little man icon in bottom right corner of phone. It is in the way, not movable and gets touched often because it's beside my navigation buttons.  When accidentally touched it turns web guard off or on depending on last touch.   I selected d

Adding devices to my iPhone and iPad

How do I know that Pay Gard is functioning