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Trend blocking Defender from turning on.
My Trend Micro Security software has expired. I uninstalled it but Microsoft Defender will not turn on. It thinks Trend is still installed. I think it is right. I keep getting a notice to renew subsription.How do I remove Trend completely to turn on Defender?
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PC Security
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renewal popup
I'm getting renewal popups telling me to renew now, before my protection runs out tomorrow. Thats great, except my computer is not even a week old, and program says expires 08/06/22. Now i'm left wondering if I made the right choice in anti virus software????
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PC Security
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Pay Gaurd
I would like to disable the paygaurd feature from my computer as i find it extremely annoying when trying to use some websites. i have deleted it from my computer and it is not listed in my browser extension. How can i remove it?
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PC Security
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Update my phone
I upgraded my account, why won’t my phone show?
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Mobile Security for Android
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Password Manager
Is Password Manager included in the package of TREND MICRO MAXIMUM SECURITY?
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Password Manager
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How would auto-renew work on expired bank card or on a card with zero balance?
Hello! I'm curious how auto-renew would charge a card which is expired.It's normal for majority of cards to have expiration after three-four years. Some banks issue cards with only two years validity.Even if card's number stays the same, its expiration date and CVV will be different.
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PC Security
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Add security to my iPhone and iPad
Adding devices to my iPhone and iPad
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Mobile Security for iOS
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Can't block youtube even though I have blocked it in the website filter
I've blocked youtube in the website filter but it continues to allow access to this website. Using MS Edge browser
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PC Security
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Parental Controls?? Where are they on iOS
Where are the Parental Controls on iOS Mobile?? I have had this on my Android, but now that I’ve switched I can’t find it. Where are the secret snap shot’s option’s for when someone tries to access my phone??
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Mobile Security for iOS
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"please connect to the internet to maintain protection"
Trend for some reason disconnects from the internet and the icon has a yellow dot on it, if I hover the mouse over it, the message say "please connect to the internet to maintain protection"But I am connected to the internet, I don't have any connection issues, it only Trend Micro that wont update o
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PC Security
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Trend Micro toolbar makes Google search results unreadable
Can you read these search results? I can't. How do I change preferences on the TM toolbar to fix this?
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PC Security
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send samples
Good Morning. Where can I find a link to submit samples not detected by Trend subscriptions? Soon I will test the program on the security forum, I would like to know how I can send
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PC Security
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How to turn off annoying Website Blocked pop up message
Hi, i really need to get this pop up notification to stop because I dont have time every 5 mins to click on it. How do we stop it?
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PC Security
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Desktop
My desktop icon for Trend Micro never appeared. How do I get a desktop icon so I can scan when I choose. At the moment I cannot scan.
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PC Security
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Pay Guard deletes cart
Whenever I open an online order page in Pay Guard, my cart has been emptied even though the goods I've ordered are still in the cart in the non-Pay Guard page. This defeats the purpose of Pay Guard and means I have to disable Data Theft Protection temporarily so that I can pay in the non-Pay Gu
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PC Security
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Pay Gard
How do I know that Pay Gard is functioning
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PC Security
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Phishing attempts
I have as of today two phishing attempts on subscription renewals for services I do not subscribe to. Is there a place I should forward these attempts for further investigations? Buford
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PC Security
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Manage folders in Folder Shield
I have a question about managing folders in Folder Shield.How can I add hidden folders to be also protected with Folder Shield? When managing folders those folders are not shown to be selected.If this is at the moment not possible I would suggest to make a change to show those folders also.Thank you
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PC Security
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When does serial number start counting down days?
Hello! I'm interested in purchasing a license for Antivirus+, maybe even two ones to merge them into one long (2y+2y=4y).However I'm not certain when the key is activated. Can I purchase a key and keep it for a while until I prepare a computer where this Antivirus+ is to be installed?
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PC Security
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Checkbox shown on half
Hi trend on Samsung S8 device the checkbox's in settings are shown in half on the edge of the screen...please fix it!
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Mobile Security for Android