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Trend Micro toolbar makes Google search results unreadable

Can you read these search results? I can't.  How do I change preferences on the TM toolbar to fix this?

Question

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Answered

 • PC Security

75

4

Accepted Solution

Closed

Major Issue: Phone Lock ; Mobile Security for Android V 12.2.0

Dear Support Team,a few days ago I just wanted to change the SD storage card within my Galaxy S10 - while having the sim protection enabled. SIM and storage card are on the same SIM tray.This caused the lock of the phone. Without expecting that I was really boned; having the relevant asked passphras

Problem

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Resolved

 • Mobile Security for Android

67

1

0

Accepted Solution

Closed

Trend Micro UI Bug

Hello,This post is to report Trend Micro UI opening bug. Sometimes when trying to bring the main console, there is just the Trend Miro icon on the taskbar stuck on UPK://Tittanium, but nothing appears. If I close the icon via hovering over it and pressing "X", the tray icon becomes unrespo

Problem

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Resolved

 • PC Security

119

2

0

Accepted Solution

Closed

KeyFreeze rootkit

i installed "KeyFreeze" and even though it got a bad rating on virustotal, i foolishly installed ittrend micro and virustotal don't detect the rootkitafter installing, it phones home to a server if it thinks it won't be detected, then windows update is modified to install a bios

Problem

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Resolved

 • PC Security

67

5

0

Accepted Solution

Closed

Trend Micro is no longer rating links in Chrome (Windows 10 machine)

Trend Micro is not rating any links anymore, no matter what I do. I've checked the similar posts and tried the solution that shows up in one of them (open the add on, disable, restart browser, enable addon, restart browser) and it did nothing. The other post that's a "hot fix" provides a link that l

Question

 • PC Security

35

1

0

Accepted Solution

dropbox desktop app

I have configured Dropbox to have the app going in the system tray whenever I am working on my HP PC laptop. However it always closes within an hour or two and I have to consciously start it again to get any syncing to continue. Support says to check the firewall but I cant see what I'm suppos

Question

 • PC Security

64

2

0

Accepted Solution

Man icon

Every time I turn on web guard, I get this little man icon in bottom right corner of phone. It is in the way, not movable and gets touched often because it's beside my navigation buttons.  When accidentally touched it turns web guard off or on depending on last touch.   I selected d

Question

 • Mobile Security for Android

138

2

Accepted Solution

Closed

Trend desktop App brilliant, Trend Mobile Pain in the (0) butt about to remove it.

I use trend Max on all my desktops and recommend it to all other PC users, but Trend mobile gives me messages all day ling telling me I need to give more access to more things but does not tell me what. I don't give access to things like My Microphone, my Camera, or anything confidential, I also don

Question

 • Mobile Security for Android

181

5

0

Official Solution

Closed

Unwanted Promotional Offers

Trend Micro Maximum Security greeted me this morning with this pop up promotional offer.You're meant to block ads and back doors, not blatently open a backdoor and start advertising through software we pay for to prevent this sort of thing!. I'm not even close to the expiry of my subscript

Problem

201

6

Accepted Solution

Closed

Can't block youtube even though I have blocked it in the website filter

I've blocked youtube in the website filter but it continues to allow access to this website. Using MS Edge browser

Question

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Answered

 • PC Security

125

1

0

Accepted Solution

Closed

How to turn off annoying Website Blocked pop up message

Hi, i really need to get this pop up notification to stop because I dont have time every 5 mins to click on it. How do we stop it?

Problem

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Resolved

 • PC Security

78

2

0

Accepted Solution

Closed

Add security to my iPhone and iPad

Adding devices to my iPhone and iPad

Question

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Answered

 • Mobile Security for iOS

72

1

0

Accepted Solution

Parental Controls?? Where are they on iOS

Where are the Parental Controls on iOS Mobile?? I have had this on my Android, but now that I’ve switched I can’t find it. Where are the secret snap shot’s option’s for when someone tries to access my phone??

Problem

 • Mobile Security for iOS

24

1

0

Accepted Solution

Closed

Suspicious File Blocked when building / running code in VS2019.

I keep getting a Suspicios File Blocked message everyting I build and run an application I am running in VB.net in Visual Studio 2019 even though I have made the folder an exception for Trend Micro not to scan in real time.Originally I had the source code on my NAS server and all was well but the bu

Question

 • PC Security

76

2

0

Accepted Solution

Closed

When does serial number start counting down days?

Hello! I'm interested in purchasing a license for Antivirus+, maybe even two ones to merge them into one long (2y+2y=4y).However I'm not certain when the key is activated. Can I purchase a key and keep it for a while until I prepare a computer where this Antivirus+ is to be installed?

Question

 • PC Security

43

2

0

Accepted Solution

Closed

"please connect to the internet to maintain protection"

Trend for some reason disconnects from the internet and the icon has a yellow dot on it, if I hover the mouse over it, the message say "please connect to the internet to maintain protection"But I am connected to the internet, I don't have any connection issues, it only Trend Micro that wont update o

Question

 • 

Answered

 • PC Security

58

3

0

Accepted Solution

Can I use trend micro license after reinstall?

Can I reinstall trend micro license key after formatting my pc?

Question

 • PC Security

37

1

Accepted Solution

Closed

Multiple pages opening in PayGuard

Does PayGuard have to open a new tab for every action or procedure I make within a single banking session? It never used to. I used to be able to open PayGuard, log into my bank and it would stay on the same tab. Now I get up to 6 or 7 tabs opening up. Very annoying.

Problem

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Resolved

 • PC Security

220

3

0

Accepted Solution

Closed

Delete Files in the quarantine

I have Trend Micro maximum security but i can not find an option for deleting the files placed in quarantine. I need to know how to delete them. Thanks.

Question

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Answered

 • PC Security

258

4

Accepted Solution

Installation error message

On the 2nd computer it will not install. I get the message: Program Compatibility Assistant This app can’t run on this device Trend Micro Security This app can’t run because it causes security or performance issues on Windows.  A new version may be available. Check with your software provi

Question

 • PC Security

94

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0