M
Neophyte

Neophyte

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1 Message

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100 Points

Sat, Jul 31, 2021 12:06 AM

Reinstall Trend Micro

I was advised by Acer help desk to restore the factory settings on my new laptop because of a problem.  Now I don't have trend micro on my laptop after installing it several weeks ago.  How do I re-install it without having to add it as another 'new device' as it's already listed as a 3rd device in my trend micro account.?

Responses

Brand User

 Superstar

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456 Messages

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6.9K Points

2 m ago

Hi, moirjudy14!

 

Welcome to Trend Micro Home Users Community.

 

You may proceed with the normal installation. You may download the installer from this link below:

How to install Maximum Security

 

In case you receive the "Too Many Installations" error, just sign in to your Trend Micro account and choose the same device on the list to re-activate it. You may also refer to this link below: Error: Too Many Installations

 

Hope this helps.

 

- TM_Cathy