Neophyte
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3 Messages
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140 Points
Popups distracting Gaming
I have Trend even set to Mute Mode when in Full screen mode. They pop up and cause me to be distracted and takes the mouse cursor away from any game I'm playing. The pop ups are the basics saying This number of web filters stopped, your PC is in great health, etc... The pop ups don't stop and it is quite annoying
Accepted Solution
reine_roque
Legend
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739 Messages
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10.2K Points
2 years ago
Hi dctking08dr,
By default, Mute Mode is automatically enabled whenever you run a program in full screen. It disables Mute Mode automatically when you exit full screen, therefore the notifications should appear after exiting Mute Mode. Can you reconfirm if the same scenario happens when you set Mute Mode manually?
Please follow the steps under Set up Mute Mode manually from this guide How to use Mute Mode (Trend Micro Security for Windows)
Upon checking your subscription you're still using 16.0 which is the previous version of Trend Micro. Please upgrade to the latest version, here's how to install Trend Micro Security bought from Best Buy.
- TM_Reine
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