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Regular scam texts

I have received regular scam texts about unpaid vehicle tolls, e-tag tolls, undeliverable package texts, package cannot be delivered and scam Linkt toll texts. I have enabled the sms filtering feature with this app but so many are still coming through. All the ones that used to be filtered to my spa

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60

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Legal shield

Why am I paying for legal shield

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23

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QR Code Scam: How do we stay safe? — Join the discussion!

  Trend Micro Community!   Ever wondered if that innocent QR code could lead you down a rabbit hole of phishing scams?  Let's chat about our encounters, trade tips on staying cyber-smart, and uncover the secrets to QR code safety!     Share Your Digital Detective Tips!  

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57

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VPN won’t let apps download after iOS 17 update

I have a iPhone 11, I did the update to iOS 17. My apps open but won’t allow them to download. If I turn off vpn they download, I have contacted; Apple, my internet provider and phone service provider. Everything is fine with all their services. I can’t figure it out.

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Share your go-to tricks! What are your top 3 practices for keeping your wearables safe and sound?

As wearables boom, so do security concerns. Learn simple tips to keep your devices and data safe!

polls

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I have lost my Trend Micro. How do I reinstall?

My Trend Micro did not do the normal scan on Dec 15. Could not locate my account. Tried to reinstall and was not successful Did a restart 3 times to no avail. Help.

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32

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My app on Xiomi system

Hello, I would like to report that the app should not have this VPN system in the Brave browser, because when deleting the app in the background the VPN ends up disabling it and leaving me exposed to a malicious website, So make the app 100% compatible with browsers like Brave. And also in the part

Problem

22

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I need help but when I got on chat there was no place for me to type my ?

I want to protect my new iphone but do not know how to scan. Is there a # I can call for help?

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8

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Trend Micro Mobile Security for Android version 16.2 — Now Available!

  Trend Micro Community!   Discover the latest in Trend Micro Mobile Security for Android! Explore enhanced features to keep your devices secure. Check out the release notes for all the details. #AndroidSecurity     Trend Micro Mobile Security version 16.2.0.5098 Release Notes &n

Announcements

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TM conflicting messages

Hello, If I download a malicious item in .rar , I get "No threads found in..." only to see , behind my browser page, another message "all threads removed" So, it seem like left hand doesn't know what right hand is doing......

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22

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Unable to unsubscribe

I have sought to unsubscribe many times. Please fix this.  I don't need/want notifications.

Problem

32

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Downloading on new lenovo computer with windows

Trying to download Trend Micro to new Lenovo computer with windows. It will be the 3rd device on my subscription. When i try to open downloaded file, i get a message that windows does not recognize the app and won't download. Any solutions?

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61

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How can I update my email address on this forum ?

I’ve asked TM and they can’t seem to help and I’m still getting notifications to an email address that will cease to work soon, so would still like to receive notification on the TM forums but there doesn’t seem to be a way I can update my email address I sign in with my updated email address but n

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33

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Accepted Solution

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Seeking Help with High-Performance Computing Issue

Hello Everyone, I hope this message finds you well. I'm reaching out to the community because I'm currently facing an issue with my high-performance computing setup, and I'm seeking your expertise and advice. Here's a brief overview of my situation: I have been using a Lenovo high performance comp

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36

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Upgrading a 6 device Subcription to a 10 Device Subscription

When I click on the expiry date a window appears that gives me 2 options: first option is a blue button that says renew, 2nd option is a blue button that says Change your serial number. Please clearly identify which button I should click to ensure an upgrade to a 10 device subscription

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11

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A threat notification

I have no idea what this threat notification(screenshot attached) is about. Everytime I open the payguard it pops up. Sometimes it appears when I do not open payguard. Sometimes I open payguard but this does not appear.

Question

39

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Signature component which one?

Trend micro has way too many security components which are automatically updated although not on a daily basis. I am kind of confused which one(screenshots attached) is the "virus signature component"? I am not an experienced user of trend micro.

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19

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Pay Guard will not open and everything is up to date. Have tried everything.

Pay Guard will not open on my shortcuts or when I go onto Trend Micro site.  This happened after the latest upgrade.  Sent a message to Trend Micro and got no response.  

Problem

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Android apps is not working due to Android software update.

Android apps is not working due to Android software update. Please updste it and fix the bug.

Problem

31

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Accepted Solution

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disable "share performance information"

Is it okay to uncheck the box next to "share performance information to trend micro"? Can it have any negative impact on the level of protection?

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