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Disastrous result again for TM on AV Comparatives

For the third time in a row TM scores badly (last) in AV Comparatives: Sep2023....................97.95%  (Free Windows Defender .....99.95%) Mar2023....................97.19%   (Free Windows Defender .....99.98%) Sep2022.....................97.41%  (Free Windows Defender .....

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Have there been any recent security advancements in Intel Evo technology, and how do they affect Trend Micro users?

Hello Trend Micro Community, I hope everyone is doing well. I've been hearing a lot about Intel Evo technology and its focus on performance and security. I'm particularly interested in understanding how recent security advancements in Intel Evo can benefit Trend Micro users. So, I wanted to ask if

Question

49

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Your protection has not been updated for more than 30 days. Please connect to the internet to refresh the protection

I install Maximum Security normally. I update it and use it for a certain period of time. One day, for no reason, it gives a warning like " protection is disabled , Your protection has not been updated for more than 30 days. Please connect to the internet to refresh the protection". The icon in the

Question

91

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Closed

VPN intermittently turning OFF

I have iPhone 7 with ios 15,8 version installed. My Trend Micro Mobile Security version is 11.1.1044. My VPN is turning OFF/ON intermittently.

Problem

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Trend Micro Maximum Security is slowing down all web browsers & pages will not load.

On one of of 3 PCs we have Trend Micro Maximum Security is slowing down all web browsers & pages will not load. I am also having this issue with Google Chrome, Edge, Firefox All machines are running Windows 11. it is not impacting Outlook or Microsoft TEAMS. Have had to revert to Windows Defend

Problem

121

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Do we have to download all these apps

I feel like there is something wrong

Question

36

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how come I can't view my porn sites

JUST RECENTLY AFTER AN UPDATE, I CAN NOT ACCESS MY BEOVED PORN SITES!

Question

2K

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Installing Trend Micro Security and Antivirus on Your Windows PC

  Welcome to our all-inclusive tutorial on installing Trend Micro Security, which includes Maximum Security, Internet Security, and Antivirus+ Security, designed for Windows users. Whether you're new to the software and want to secure your computer, or you're a returning user in need of a quick

Announcements

885

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Password Manager

It would be better if Trend micro's password manager have advanced security mode for android. Which if selected asks for master password and fingerprint to unlock the vault. Also please introduce a notification based authentication. Which users have to confirm over mobile device for confirming the s

Idea

41

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Moto e7 not compatible with Trend micro mobile security

When I link from PC Trend Mobile Security App says ' Your device isn't compatible with this version' : I have Moto e7 running android 13. Why can't I have mobile protection ?

Question

50

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Connection issues

Could not connect to Amazon work app and other sign on functions in app. I disabled the new “block trackers” function in web guard and problem was resolved.

Problem

55

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Trend Micro is Slowing Down Web Browsing

Trend Micro Maximum Security is installed on five computers in my household. Web browsing has become unusably slow over the past few days on ALL five computers. I have progressively and methodically ruled out all other causes. Uninstalling Trend Micro Maximum Security fixes the issue and web pages r

Question

193

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bug: bypass notification for 'file downloaded has been scanned'

downloading one file (the expected file) will result in trend micro notifying the user that a file has been downloaded, and the name of the file that has been scanned by using precise timing, a second file can finish downloading and be scanned, resulting in the trend micro dialogue changing to a 'm

Problem

43

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"Last update check 10/22/2023 4:59PM"

If I click on "Check for Program Updates" TM is doing something and after that displays "Last update check 10/22/2023 4:59PM" What's the point of such a message?  I triggered the update and certainly I now what is the date and time when I clicked on the option. Thanks!

Question

47

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Access Blocked 🚫

When I installed Trend Micro Mobile security, all my banking needs stopped. All banks in my country needs this app to be removed before digital banking can be done. Why is it so? Banks remarks "potentially risky to digital banking " I'm stress and confused with this! Can you tell me how to solve th

Question

40

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restart pop up issue on edge

Edge browser restart pop-up message is coming up again. Obviously, it was solved in the previous version, 17.7.1968. However, the 17.8.1121 version is coming out again. Please compare these two versions of the sauce and make a patch. And the pop-up message patches I made before are all patches that

Question

45

2

Intel vPro Technology Issue - Need Assistance

Hello Trend Micro Community, I hope you're all doing well. I'm encountering an issue related to Intel vPro technology on my system, and I was wondering if anyone here could offer some guidance or solutions. Here's the problem I'm facing: Issue Description: I have a computer with an Intel vPro proc

Question

23

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Workstation Security Breach - Need Immediate Assistance

Hello everyone, I am reaching out to this forum in a state of panic as I suspect that my workstation might have been compromised. Lately, I have noticed some unusual activities on my system, such as random pop-ups, sluggish performance, and an overall sense of insecurity while browsing the internet

Question

41

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Mobile Security "Mini Console" Widget text is truncated

The "Mini Console" widget available in Mobile Security for iOS 17 has the feature description text cut off and not visible. This seems to have just started occurring but I am not sure if it is a result of iOS upgrades or MobileSecurity new versions. The placement seems to have shifted for the conten

Problem

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