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Trend Micro not scanning after updating MAC to Ventura

My Mac hasn't been scanned since October 2022, I need to get it working again. The buttons for "update now" and "scan" don't work.

Question

 • Mac Security

23

2

Password Manager not logging in

After the last update, Password Manager will open a website, but does not send ID and password to enable.logging in.

Problem

 • Password Manager

30

2

Making your mobile number private on the Internet

  Another layer of protection is having a second phone number that you can use for personal and other transactions. You might think that it's a huge inconvenience, however, a small adjustment to our lifestyle will have a huge impact on our security. Here are the benefits of having a second phon

Article

 • PC Security

50

0

Happy Holidays Trend Micro Community!

Hear ye, hear ye!     Thank you for all your contributions this 2022. Your Trend Micro Family is beyond grateful to each and every one. Every question you posted in our community raised awareness, every idea and feedback helped us develop Trend Micro Security, and every comment is an oppor

Announcements

 • PC Security

200

3

I am trying to change the serial number on my other protected iOS devices.

I have a new serial number on my Computer. I have four protected iOS devices under the old serial number. How do I change the old serial numbers, on the 4 iOS devices, to the new serial number on I have on the computer?

Question

 • Home Network Security

8

1

what IT is this in the right down side of the screen {{curpopup.title}} ?

I cant delete this {{curpopup.title}}, It is a virus?

Question

 • PC Security

26

1

Don't be a victim of holiday scams!

  It's the most wonderful time of the year! Everyone is excited and busy running holiday errands — parties left to right, going on your dream vacay, and gift shopping. We are so busy that we forget that scammers are also busy plotting their scammy traps just for you.      T

Article

 • PC Security

27

0

0

Broken popup

my popup broke

Problem

 • PC Security

36

2

Forced to install TM Toolbar

I had to reinstall trend micro this morning and I was surprised when it installed, it basically wouldn't get off the page of "needing to install the tm toolbar"- In the past, it's always asked me if I wanted to install that, it didn't force the issue & if you don't install it, then the tm icon i

Question

 • PC Security

37

2

Web Page Blocked Notification pops up every time I open or reload a link on Chrome

A web page blocked notification keeps popping up every time I open or reload a link on chrome. The web page being blocked is "https://zoudlogick.net/2025b8e6a7c18f2f81.js". I have cleared cookies and data. I have also scanned the computer but it won't go away.Is there a way to solve this or to get

Problem

 • PC Security

30

1

USB DISCONNECTION WARNING

I have a problem with one of my External Drives going to sleep, this caused TM to give me repeated Warning Popups saying "USB Drive Disconnected", so I clicked on "Do not show this message again".  Does anyone know how to 'Re-Enable' the USB Disconnect Warnings?? 

Question

 • PC Security

33

2

Trend disabled

When I downloaded Microsoft 11 it disabled TREND. I restarted several times without success. How do I enable it. Thanks

Question

 • PC Security

22

1

Here's a solution update for the “Starting your protection” issue. The hotfix....

Hello,The "hotfix" works , but why a "hotfix" and not a product update?Must be hundreds of users not aware about the issue (is not visible unless you point the mouse on it) and also not aware about of "hotfix" existence.

Question

 • PC Security

111

3

Highlighting

Can't get the highlighting turned off. Followed instruction but could not find turn off highlighting under Web Threats. Any suggestions?

Question

 • PC Security

18

1

VPN

I keep getting notices that I've been disconnected from my Always on VPN

Problem

 • Mobile Security for Android

11

1

Calendar- backdated fake events (2016)

I occasionally search for certain events in my calendar (which is set up for scanning in TM). Interestingly I found numerous fake events relating to sales back in 2016 that showed numerous emails similar to my own. TM only scans the past 30days…has anyone else reported fake invites and events

Question

 • Mobile Security for iOS

23

2

Need to cancel the VPN Free Trial

I subscribed to the VPN 7 days free trial, then I canceled the Auto Renewal because I purchased a Premium Plan. I can’t sign in to my account in the VPN app to activate the Premium License because in my TMicro account the VPN Free Trial license is still active along side with the Premium Licen

Problem

 • Home Network Security

14

1

Social Media Safety Dos and Donts — Holiday Edition

  What is social media safety?   Did you know that approximately 60% of kids and teens ages 3-17 can easily access online content? — Internet and social media at our children's fingertips! An average kid watches 91 minutes of Tiktok videos per day and with the upcoming holiday season

Article

 • PC Security

19

0

turn off mute mode permanently

i want to be notified of all trend micro notifications, regardless of full screen applications or when watching video. i don't play games.how do i turn off mute mode permanently?

Question

 • PC Security

27

2

Spyware

Can someone tell why TrendMicro keeps pegging this file as 'Spyware"?c:\program files (x86)\common files\updater\updateservice.exeThank you.

Question

 • PC Security

36

1