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My Webguard is getting disabled often why? Need solution please

Need solution please let me know.

Question

 • Mobile Security for Android

22

1

0

Not putting in Log in details

My bank has separate pages for user name and password. Password manager won't put either detail in. In Paypal it puts my user name in but not the password. Any suggestions?

Question

 • PC Security

34

4

0

VPN

How to disable temporarily VPN

Question

 • VPN Proxy One Pro

21

1

Accepted Solution

Closed

Suspicious File Blocked when building / running code in VS2019.

I keep getting a Suspicios File Blocked message everyting I build and run an application I am running in VB.net in Visual Studio 2019 even though I have made the folder an exception for Trend Micro not to scan in real time.Originally I had the source code on my NAS server and all was well but the bu

Question

 • PC Security

32

2

0

Accessibility

How do I get my Samsung S20 to allow Web Guard, Fraud Buster, Pay Guard Mobile? I used your notes from previous question, turned accessibility off (although it was on) and turned on again but I can not give permission to these three.  Accessibility is greyed out on phone. 

Problem

 • Mobile Security for Android

14

1

0

Top 5 Phishing Scams: MetaMask, Verizon “Itemtracking”, AT&T “Bill Paid,” & Amazon Gift Card Giveaway

  Phishing Scams are scammers' all-time favorite tactic to trick their victims. Here are the Top 5 Phishing Scams captured by our Trend Micro Check Team.     1. Fake MetaMask Security Alert Email       Note: the fake MetaMask website looks nearly 100% identical to

Article

 • PC Security

47

0

Password Manager extension for Firefox does not load

I have followed the notes, but the Extension will not load in Firefox

Problem

 • VPN Proxy One Pro

16

2

0

Not that secure at all! Still receive emails, text and calls not wanted, Then to top it off fraud again!

Still receive text, emails,phone calls that o do not want, Then just to top off fraud on card for $3,000 No security at all!

Problem

 • Mobile Security for Android

27

2

0

Native Mac Notifications

Does Trend Micro use native macOS notifications for anything other than trivial things like having installed updates? I'm rather sick of the constant 'Update Completed' notifications, and while I've noticed more important notifications (like being out-of-date) tend to use non-native notifications, I

Question

 • Mac Security

9

1

0

Password Manager

I am having issues with Password Manager. It does not auto save, or auto fill passwords in 3 browsers....Microsoft Edge, Chrome and Firefox.   I have deleted password manager and Trend Micro and reinstalled several times.   Is there a way to delete all the passwords that I impor

Question

 • VPN Proxy One Pro

14

4

0

One device has two licenses after I redid my Windows from Win 10 to Win 11

I have redone my Laptop OS from Windows 10 to Windows 11. Now my one device shows twice on my licenses. How do I remove the one license from the device?

Problem

 • Home Network Security

10

1

0

2nd device

I'm trying to download this to my 2nd device that my product that I installed on my pc years ago said was available to my account now to my laptop. I am without security because I believed i would have security from this as it said there was 3 devices I could install this product that belonged to me

Problem

 • Home Network Security

10

1

0

Like button

How to in[ut like button👍

Question

 • VPN Proxy One Pro

8

1

0

Game ON! Trend Micro Community 2022 New Year Badge

  2022 is here! Happy New Year, my fellow Trend Micro Community Members. We had a great run last 2021.     Thank you so much for all your contributions.     In celebration of a new beginning, we bring you the TM 2022 Badge.         How to get the 2022 bad

Announcements

 • PC Security

268

7

Blocked Websites Popup

Hello,I would like to ged rid of the Blocked Website Popup.I Tried to copy the website address but no success.Is there a way to access Trend Micro history or something like that to block these poups?Thank you for your help.David.

Question

 • PC Security

78

4

full scan

trying to do a full scan it will not start

Question

 • PC Security

31

1

0

issues with Nest app shutting down when TrendMicro is running on the iPhone

The Nest app is stopping to work after 20sec when the opened on a iPhone where the trend micro program is running. I set a 2nd phone same set up, but without the trend micro protection running, and the nest up runs fine. This is an issue that I have been asking TrendMicro support for for nearly 1 ye

Problem

 • Mobile Security for iOS

23

1

0

often 'block' popup.

often 'block' popup. want to delete it.

Problem

 • PC Security

26

2

0

Add iPhone 8 to my Trend Micro Maximum Security account

I received my uncle's iPhone 8 after his passing. I'm trying to add it to my existing Trend Micro Maximum Security account. I tried scanning the QR code. That sent me to a screen that had an icon in the center with concentric circles. The circles had little images in them. There is also an arrow in

Question

 • Mobile Security for iOS

34

2

0

Accepted Solution

Closed

Constant pop ups re blocked websites

I'm using Trend Security Software on my Dell PC (Microsoft s/w) essentially to check for viruses. In the last few weeks I've also been getting Trend pops warning me about a suspicious website that should not be opened.  It's annoying because it happens every minute or two or even more frequent

Problem

 • PC Security

24

2

0