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Website blocked

Same site on pop up ---- "Website Blocked".....can't stop the popup. Suggestions?

Question

 • PC Security

42

1

0

Accepted Solution

Closed

renewal popup

I'm getting renewal popups telling me to renew now, before my protection runs out tomorrow. Thats great, except my computer is not even a week old, and program says expires 08/06/22. Now i'm left wondering if I made the right choice in anti virus software????

Question

 • PC Security

35

1

0

Closed

parental controls on modem

Hello, I was using Telstra Broadband Protect to block the internet time at night so my children would not play the playstation all night. Is there any way I can do this with Trend Micro?

Problem

 • Home Network Security

25

4

0

Closed

Not receiving phone calls

My phone isn’t ringing but I have missed calls

Problem

 • Mobile Security for iOS

26

1

0

Closed

Password Manager

Hi all, I created an account with Trend Micro and I primarily use Cleaner One. However, I did use the password manager, and found that Apple also have a password manager, which is just as easy to access. Anyway, I stopped using the password manager in relation to Trend Micro but, each time I turn

Question

 • Password Manager

23

1

0

Closed

Unable to access account that is active

I purchased geek squad protection & trend micro subscription comes with that. I logged into my account & activated trend micro on my phone, causing my bank account to be overdrawn because I was charged a second time for it. I got it straightened out, only causing more issues of not being abl

Question

 • Mobile Security for iOS

82

2

0

Accepted Solution

Closed

Update my phone

I upgraded my account, why won’t my phone show?

Question

 • Mobile Security for Android

32

1

0

Closed

New! Sensitive Information Protection feature

Great news! Trend Micro Community now has the Sensitive Information Protection feature. Posts are set to private automatically whenever you mention your personal information (email address, serial/order number, bank details, etc.) This is a developing feature, comment down below

Announcements

 • PC Security

62

2

Closed

Spot the Scam: Jollibee / Publix Anniversay, USPS / DPD Delivery, COVID Relief Grant, and Amazon Phishing Scams

    The Trend Micro Check Team found 4 types of phishing scams this week. Check how these viral scams work and learn tips to avoid them:      Check your inboxes and spot these scams.     Anniversary Giveaway Scams   Jollibee   Jollibe

Article

 • PC Security

40

0

0

Closed

My trend micro icon

I have trend micro security but I don't have an icon to be able to check for scams etc.

Problem

 • PC Security

28

2

0

Closed

How to remove ESF application

How to remove the ESF app

Question

 • Mobile Security for Android

11

2

0

Closed

Web Threats Log Report?

I don't know how much space the log is taking, but is it important to keep the monthly Web Threats Log Report?

Question

 • PC Security

20

1

0

Closed

How can I turn off VPN and have it stay off

In settings the VPN is on. I try to turn off, but it keeps coming back on.  When it slows my speed to the point a page won’t load, I don’t want it on.

Question

 • Mobile Security for iOS

54

1

0

Closed

incompatible software found AntispamEngine

Hi everybody, I am trying to install the trend micro maximum security on my windows, but it shows "incompatible software found" and must removing the AntispamEngine in order to complete the installation, i tried to find this software but i didn't find any thing relating to the antispam on my windows

Problem

 • PC Security

17

1

0

Accepted Solution

Closed

How to turn off annoying Website Blocked pop up message

Hi, i really need to get this pop up notification to stop because I dont have time every 5 mins to click on it. How do we stop it?

Problem

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Acknowledged

 • PC Security

55

2

0

Closed

Trend Micro Password Manager for Firefox

My Password Manager is no longer working. The recovery advice was completely opaque. I've uninstalled and reinstalled the app to bo avail.

Question

 • Password Manager

20

1

0

Closed

Facebook not being scanned

When I open my Mobile security, it reads “security 1 thing to fix” I then attempt to fix it only to get the message “Due to a Facebook update, feature not available. Please check back later”. I have updated Facebook and ensured my mobile security is up to date. How do I fix this problem or is it rel

Problem

 • Mobile Security for iOS

85

2

0

Closed

Game ON | New Trend Micro Community Convo Starter II Badge

  It's August already! Time to add a new badge to your collection.  This month we bring you the Trend Micro Community Convo Starter II.       After getting the Convo Starter Badge, continue to post questions, ideas, or solutions that worked for you. Post at least

Announcements

 • PC Security

20

0

0

Accepted Solution

Closed

Is there a "manual" for Cleaner Pro One? How do I use the information on the disk map?

I ran the disk Scan and now I have no idea what to do with the information. Is this like a defragger program but I have to choose what to delete?  Is there a source with instructions as I have limited knowledge on computers? Thanks.....

Question

 • Home Network Security

13

1

0

Closed

Trend Home Network security

After purchasing Home Network Security and installing i have never had so many problems with my NBN. It constantly blocks my modem extender even though it is configured to connect and is protected by the Home Network security and has all the green lights to be connected i keep getting this device is

Question

 • Home Network Security

29

1

0