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email defender

how do i turn email defender off? it does not let me read my emails.

Question

 • PC Security

41

1

0

Trend Micro Privacy

The Popup continually shows lower right corner saying that my private information is being blocked......something is wrong with this.

Problem

 • PC Security

22

1

0

Trend Micro Security for Best Buy extension for Microsoft Edge on Mac OS: counting as an additional (Windows) device

Hi there,I'm having an issue with the Trend Micro Security for Best Buy extension on Microsoft Edge on Mac OS. I have Trend Micro™ Internet Security 2021.I have the Mac as one of my protected devices. However, the Edge extension keeps on reading that the license is expired and that I should si

Problem

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Resolved

 • Mac Security

65

2

0

"Scan Starting Soon" pop-up

How do I turn this off permanently? Very distracting.

Question

 • PC Security

12

2

I am having a problem with the Trend VPN setting on my iPhone and iPad.

I am having a problem with the Trend VPN setting on my iPhone and iPad. The setting connects on demand and disconnects me from my home wi-fi and the Verizon network, therefore I have no internet connection. I shut off the connect on demand setting within the content sheild protection, uner setting

Problem

 • Mobile Security for iOS

1.5K

15

Trend mirco

I will not pay for this service and it wont let me delet it so im hoping when time runs out it delets itself this app is so annoying

Problem

 • Mobile Security for Android

27

1

0

What Is a SIM Swap Scam & How to Stay Protected?

      SIM swapping, SIM jacking, or SIM hijacking, popularly known as SIM swap scam.  In this scheme, scammers trick cellphone providers to transfer someone’s mobile number into their SIM card. They will use this stolen phone number to access the victim’s online accou

Article

 • PC Security

65

0

0

To many pop adds about phony. Problems with my phone

I'm getting to many disturbing adds on my phone, saying all kinds of problems with my phone please help

Question

 • Mobile Security for Android

30

2

0

Accepted Solution

Official Solution

Closed

This feature has been turned off because it slows down your phone

I got a new phone, and set up trend micro security. I am not able to give permission for web guard, and have turned off the battery saver, so I am not receiving the full security

Problem

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Resolved

 • Mobile Security for Android

6.6K

4

0

Lost Phone protection

Can I lock/wipe my phone from my lap top if I lose my phone.

Question

 • Mobile Security for iOS

22

1

0

What is the best way to submit undetected samples to virus labs for analysis?

Hi,I have some malware samples that TM is unable to detect. Apart from contacting customer service, is there a dedicated webpage/system where I can upload these samples for speedly analysis? Or, is there a specific email address to which I could send these samples?Thanks,Anthony

Question

 • PC Security

31

1

0

Safety First

I love that Trend keeps us safe!

Praise

 • Mobile Security for Android

12

2

VPN

Hi My wife installed trend micro and i am curious if it comes with a VPN ? I can't find anywhere saying it does

Question

 • VPN Proxy One Pro

61

2

problem for download housecall - windows 32 bit

Hi  when try download housecall scanner for windows 7/8/10 - 32 bitbut when click on housecall for windows icon, automatically download 64 bit version housecall.https://www.trendmicro.com/en_us/forHome/products/housecall.html?utm_source=TMpti try download housecall for windows 32bit with edit d

Problem

 • VPN Proxy One Pro

27

1

0

Default: Delete (not Quarantine)?

I know for a fact we've all heard of a quarantine process now that COVID-19 has made it's presence known across the globe. So, why does Maximum Security default to deleting files / software (erroneously I may add -- in my case -- before I could add the exception) instead of quarantine? Or, at the ve

Problem

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Resolved

 • PC Security

39

2

0

Privacy Defender

Hello I was wondering if anyone can tell how to get the exlamations(!) point off. Thank you for your time.   Donna W.

Question

 • PC Security

17

1

0

Why is Trend Micro blocking me from using DuckDuckGo?

Trend Micro keeps blocking me from using DuckDuckGo.

Question

 • PC Security

67

1

0

Accepted Solution

Closed

fulll scan

trying to do a full scan it will not start

Question

 • PC Security

35

1

0

How to remove non existing computer from the protected devices list?

How to remove non existing computer from protected devices list? I no longer have the laptop (phisicaly destroyed) but trend micro have no option to remove it

Question

 • PC Security

40

3

Junk mail

I was informed at point of purchase by Spark NZ that this security system blocked unwanted junk mail. It does NOT. Provide a fix please.

Problem

 • Mobile Security for iOS

31

1

0