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Phone shuts down every night

Since ugdating my TM subscription my Samsung S8 totally shuts down overnight. In the morning it says it's "encrypted for my protection" and I have to restart it.

Question

 • Mobile Security for Android

15

1

0

Closed

Top Scams and Phishing Schemes of the Week: Netflix, T-Mobile, Amazon, Costco, Louis Vuitton, and Ray-Ban

    Every day, there are emerging scams and schemes that may attack us. You have to be one step ahead of these scammy neighbors. This week, Trend Micro Check found a whole lot of scams you need to watch out.     Netflix   Scammers pretend they are Netflix by claiming there a

Article

 • PC Security

51

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0

Closed

My laptop was just returned from Geek Squad after they installed a new fan. Now I cannot use Pay Guard until it is reactivated.

How do I reactivate my Pay Guard protection?

Question

 • Home Network Security

17

1

0

Closed

Nothing but problems with phone now I have app

Telstra recently recommended trend Micro and help me put it on my phone since then I’ve had people who cannot contact me because they can’t get through, emails never arrive though I’m expecting them and my messages when someone send me one it says I have my notifications turned off. I’ve had nothing

Question

 • Mobile Security for iOS

187

4

0

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Security

I know who is causing your security problems let's work together and get him for the chaos he is doing to your business

Problem

 • Mobile Security for Android

26

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0

Closed

"Mobile security is protecting" message blocks me from typing

Hi there This is really frustrating. The above mentioned message keeps popping up every time I open an app and it forces me to wait for it to disappear before I can type. I've checked the mobile security app notifications and it doesn't give an option to remove the motivations. 

Problem

 • 

Resolved

 • Mobile Security for Android

117

4

Closed

Problem with WIFI-Protection OSX Monterey

I have the wifi protection installed however when trying to add a "VPN always on " for the Ethernet its not activating. The wired connection comes up as %%PWP_WIRED_SSID. It allows me to save it but its not activating the VPN on it automatically . Manually is fine

Question

 • VPN Proxy One Pro

20

1

0

Closed

Help with security on my mobile device

Trend Micro is blocking me to view Google on my phone. Don't know how to get to Google.

Question

 • Mobile Security for Android

26

1

0

Closed

Annoying Pop Ups from Trend Micro

Tm_Angelo of Trend Micro suggests that everyone click on "Temporarily disable this protection" and press F5 to block the, "Transfer of Protected Data Blocked Popups for (only) 30 minutes." This is only a temporary fix, we want a permanent fix so that we can completely block these Trend Micro popups

Problem

 • PC Security

45

1

0

Closed

full scan

trying to do a full scan will not start help

Question

 • PC Security

40

1

0

Closed

Outlook won't sync

Since i installed trend micro my Outlook Mail app won't sync including the outlook calendar. this is essential to my business. if i can't fix it, how do i remove trend micro?

Problem

 • PC Security

14

1

0

Closed

Insight

Problems with insight.. Can't turn on

Problem

 • Mobile Security for Android

19

1

0

Closed

Crypto Scams of the Week: Blockchain[.]com, Trust Wallet

More and more people are jumping into investing in cryptocurrency using their most trusted crypto wallet platforms like Blockchain.com. While we are busy watching the Cryptocurrency Prices, our shady neighbors a.k.a. scammers are also busy investing and building their crypto money. Yes, these shady

Article

 • PC Security

38

1

Closed

[Advisory] Help Center Maintenance

  Heads up, Community Members!We are making Trend Micro Help Center the best for you!Trend Micro Help Center, our Official Support Website, will undergo scheduled website maintenance from 1:00 AM to 3:00 AM (PACIFIC TIME) on 18 May 2022.     During this time, you may experience diffic

Announcements

 • PC Security

128

1

Closed

Some satisfaction that's what I'm looking for. You don't mind taking my money but then you leave me hanging, WHY DO you do that?

You asked for my feedback, when I clicked on YES I was sent to your home page as though YOU forgot what YOU asked for. I had to sign in AGAIN! In the middle of installation I received a message asking me to restart my computer because of my computer Issues. Did you bother to tell me what those issue

Problem

 • Home Network Security

36

1

Closed

Changing my contact email address for the Trend Micro Community

My contact email address is correct at https://account.trendmicro.com/profile however I'm still receiving emails from Trend Micro Home Users Community to my OLD email address. Is there a way for me to change that specific email without contacting support?  Thanks in advance for any help.

Question

 • PC Security

36

1

Closed

Mobil Security

I have to give permission on a daily basis, for some reason it keeps dropping off? Every day I have to allow trend micro permission for web guard to work, I click yes and get the thumbs up and next day same thing?  Samsung Android. Any ideas?   

Problem

 • Mobile Security for Android

42

1

Closed

i want the program to stop erasing my restore points!

Trend Program is erasing all of my restore points. I would rather use system restore than refresh my entire computer

Question

 • PC Security

26

1

0

Closed

Payguard keeps opening pages

When I use Edge to open Amazon AU website, payguard keeps opening the same amazon page again and again, it won't stop. I know there are similiar cases like mine, so I tried solutions provided in other cases, including runing supporttools and update Edge to the latest version, it doesn't work. But th

Problem

 • PC Security

109

1

0

Closed

Vpn

Is there a vpn in the maximum security is purchased

Question

 • VPN Proxy One Pro

37

1

0