Official

Accepted

Unanswered

Advanced Filters

Search Results (6.7K)

Activity

Closed

This app is in constant battle with my Duckduckgo "tracker blocker"

My Duckduckgo has an "app tracker blocker". It blocks apps for hiding in other apps and mining my data and personal information. Here is the rub... Google is fair and square imbedded in Trend and when Duckduckgo blocks it, Trend turns it off. Now I know Trend is supposed to be able to do the same

Question

 • 

Answered

 • VPN Proxy One Pro

57

1

0

Closed

iPhone indicates you contact Facebook and steal my data.

I couldn’t be any clearer, I read enough posts to know I’m canceling my subscription. If you’re watching out for me, who’s watching the watchers?

Problem

 • 

Resolved

 • Mobile Security for iOS

68

1

0

Closed

Mobile Security

I have previously had a copy of Mobile security on my Iphone 11. It expired a few weeks ago. I have registered  a new copy of Personal Mobile  Security for my Iphone 11 on the Trendmicro website and  received a confirmation by email although the confirmation said the program had exp

Question

 • 

Answered

 • Mobile Security for iOS

41

2

Closed

unwanted tabs opening

I normally use Brave as my browser but also use some Chrome when I need access to certain sites. Recently, in the last month I have had an extra tab or two open when I go to certain sites, i.e. Ebay, Fox News, Wiki, etc. This does it in both browsers. When I went to the web, most sites say it is mal

Question

 • 

Answered

 • PC Security

26

1

0

Closed

Phone shuts down every night

Since ugdating my TM subscription my Samsung S8 totally shuts down overnight. In the morning it says it's "encrypted for my protection" and I have to restart it.

Question

 • 

Answered

 • Mobile Security for Android

15

1

0

Closed

Top Scams and Phishing Schemes of the Week: Netflix, T-Mobile, Amazon, Costco, Louis Vuitton, and Ray-Ban

    Every day, there are emerging scams and schemes that may attack us. You have to be one step ahead of these scammy neighbors. This week, Trend Micro Check found a whole lot of scams you need to watch out.     Netflix   Scammers pretend they are Netflix by claiming there a

Article

 • PC Security

65

0

0

Closed

My laptop was just returned from Geek Squad after they installed a new fan. Now I cannot use Pay Guard until it is reactivated.

How do I reactivate my Pay Guard protection?

Question

 • 

Answered

 • Home Network Security

19

1

0

Closed

Nothing but problems with phone now I have app

Telstra recently recommended trend Micro and help me put it on my phone since then I’ve had people who cannot contact me because they can’t get through, emails never arrive though I’m expecting them and my messages when someone send me one it says I have my notifications turned off. I’ve had nothing

Question

 • 

Answered

 • Mobile Security for iOS

198

4

0

Closed

Security

I know who is causing your security problems let's work together and get him for the chaos he is doing to your business

Problem

 • 

Resolved

 • Mobile Security for Android

26

1

0

Closed

"Mobile security is protecting" message blocks me from typing

Hi there This is really frustrating. The above mentioned message keeps popping up every time I open an app and it forces me to wait for it to disappear before I can type. I've checked the mobile security app notifications and it doesn't give an option to remove the motivations. 

Problem

 • 

Resolved

 • Mobile Security for Android

130

4

Closed

Problem with WIFI-Protection OSX Monterey

I have the wifi protection installed however when trying to add a "VPN always on " for the Ethernet its not activating. The wired connection comes up as %%PWP_WIRED_SSID. It allows me to save it but its not activating the VPN on it automatically . Manually is fine

Question

 • 

Answered

 • VPN Proxy One Pro

24

1

0

Closed

Help with security on my mobile device

Trend Micro is blocking me to view Google on my phone. Don't know how to get to Google.

Question

 • 

Answered

 • Mobile Security for Android

28

1

0

Closed

Annoying Pop Ups from Trend Micro

Tm_Angelo of Trend Micro suggests that everyone click on "Temporarily disable this protection" and press F5 to block the, "Transfer of Protected Data Blocked Popups for (only) 30 minutes." This is only a temporary fix, we want a permanent fix so that we can completely block these Trend Micro popups

Problem

 • 

Resolved

 • PC Security

47

1

0

Closed

full scan

trying to do a full scan will not start help

Question

 • 

Answered

 • PC Security

42

1

0

Closed

Outlook won't sync

Since i installed trend micro my Outlook Mail app won't sync including the outlook calendar. this is essential to my business. if i can't fix it, how do i remove trend micro?

Problem

 • 

Resolved

 • PC Security

15

1

0

Closed

Insight

Problems with insight.. Can't turn on

Problem

 • 

Resolved

 • Mobile Security for Android

23

1

0

Closed

Crypto Scams of the Week: Blockchain[.]com, Trust Wallet

More and more people are jumping into investing in cryptocurrency using their most trusted crypto wallet platforms like Blockchain.com. While we are busy watching the Cryptocurrency Prices, our shady neighbors a.k.a. scammers are also busy investing and building their crypto money. Yes, these shady

Article

 • PC Security

52

1

Closed

[Advisory] Help Center Maintenance

  Heads up, Community Members!We are making Trend Micro Help Center the best for you!Trend Micro Help Center, our Official Support Website, will undergo scheduled website maintenance from 1:00 AM to 3:00 AM (PACIFIC TIME) on 18 May 2022.     During this time, you may experience diffic

Announcements

 • PC Security

129

1

Closed

Some satisfaction that's what I'm looking for. You don't mind taking my money but then you leave me hanging, WHY DO you do that?

You asked for my feedback, when I clicked on YES I was sent to your home page as though YOU forgot what YOU asked for. I had to sign in AGAIN! In the middle of installation I received a message asking me to restart my computer because of my computer Issues. Did you bother to tell me what those issue

Problem

 • 

Resolved

 • Home Network Security

39

1

Closed

Changing my contact email address for the Trend Micro Community

My contact email address is correct at https://account.trendmicro.com/profile however I'm still receiving emails from Trend Micro Home Users Community to my OLD email address. Is there a way for me to change that specific email without contacting support?  Thanks in advance for any help.

Question

 • 

Answered

 • PC Security

38

1