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My activation code was in use already?

Should I cancel my subscription, I bought a subscription and it was in use by an android already, hacked?

Question

27

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Isn't Password Manager included in Maximum Security

First, let me state I have a fully paid and activated subscription to Maximum Security. On my account page, it's telling me I have both this paid account and a recently expired Password Manager account, which it wants me to renew. I have nearly 400 passwords stored there. I type in my current Max

Question

44

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VPN

I bought the Trend micro ultimate security from Best Buy, and it said on the package VPN included. now after I activated my product, I am not sure if the VPN is free or not, keeps saying free trial for 30 days.  Does anyone know if VPN comes free with ultimate security package or not? Thanks&

Question

17

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Switch off vpn for certain application in iPhone

Hi, would like to ask whether mobile security on iPhone can switch off vpn for certain application? I cannot use certain application on iPhone

Question

125

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iPhone has less needed interventions

When opening and turning on the iPhone 14, Trend is doing nothing! I have to manually open it and initiate it…? When webbing it is silent and worst: the iPhone won’t reach the net until the VPN is disabled!!?! Help! I bought Trend and have been an avid user for over ten years. But always had Androi

Question

30

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Unproctected password in browser

I share the concern of others that I cannot see has ever been satisfactorily answered. Do you have the ability to tell me what browser has an unprotected password so that I can delete the problem rather than get additional software.

Question

29

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I don't have permissions to USB drives

I have recently encountered this issue where i can't use USB Drives. It tells me that i don't have permissions to access the drives. then it tells me to access the security tab, but when i go to properties there is no "security" tab. Does any one know a way to get around this. I have checked all gr

Problem

54

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Web Security Agent Issue

1. I want to uninstall my web security enforcement agent from one of my endpoint but enforcement agent required password to delete its agent, what is the password and where do i find the password?2. After using external tools for deleting agent i am stuck in other problem, so the problem is that enf

Question

20

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Secure Delete Recycle Bin

Is there a shortcut I can use to empty the recycle bin secure;y without having to right mouse click on recycle bin then click on more options then scroll to Empty Recycle Bin Securely. Too Many steps and it didn't use to be like this it was always under Empty Recycle Bin

Question

28

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Web guard is not compatible and bloated ALL MY INTERNET TRAFFIC

Web guard is not compatible and bloated ALL MY INTERNET TRAFFIC ! Had to disabled it! What’s the solutions?

Question

36

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Password Manager

I have Maximum Security installed which includes Password Manager. However, my spouse wants to use PM on his device and is happy to install separately, but NOWHERE can we find details on the price.  All there is a "30 day free trial" button but no info on buying it WITHOUT the free trial. &nbs

Question

43

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Trend Micro Cleaning Pro

Hi, I recently bought a HP Pavilion Plus and installed Trend Micro Security plan. I have scanned everything it required and there is always a POOR report. It still finds new things to remove in the laptop. I am not a savvy user being nearly 70 years old. I just have minimal usage. I removed the junk

Problem

40

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VPN from overseas

Hello. I'm overseas and would like to be able to tell my computer to choose a VPN from the United States so I can access some websites that are not allowed from overseas. Thank you.

Question

17

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Phish Reporting Tool

Trend used to have a free download of a Phish Reporting Tool installed as an Outlook Add-In. I've misplaced the installer allowing me to customize it to send the email to our IT team for review. Does anyone have a copy of the original installer? or better - will TrendMicro resurrect the tool? Here

Question

41

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PwmSIA_Global_Production.exe

After Trend Micro Password Manager is successfully downloaded, is it safe to delete PwmSIA_Global_Production.exe off the desktop? And the Dp_Setup_Global_Production_64bit.exe as well? I keep nothing on my desktop as its a personal preference. Also, Where can I store the Folder that was created after

Question

24

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Pinned

Secure Your Devices: Activate Trend Micro Security

  Hi, Trend Micro Community!     Ensuring your online safety is crucial, and activating your subscription is the first step after installing Trend Micro Security on your PC, Mac, Android, and iOS devices.   We'll help you activate it. Follow the simple activation steps outlined o

Announcements

1K

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Trend micro preventing internet access

I just installed Trend micro on my mobile devices and NOW HAVE NO ability to access the internet on these. THis is a big problem/.  What is the fix otherwise this is a MASSIVE WASTE OF MONEY.

Question

33

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How to push Apex Trend Micro security agent from intune portal on MAC devices

Hi, I have deployed security agent for Windows system but I am facing trouble while pushing agent on MAC OS.

Problem

24

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Unsubscribe community mail

I cannot unsubscribe from community mail. The link in the Email is broken.

Problem

20

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Web sitesi fitreleme

Merhaba trend micro maxımum security Android uygulamasında Web sitesi filtreleme Ebeveyn denetimleri küçük yaş için çalışmıyor. Web korumasıda koruma açık ama hiçbişey engellemiyor. Çalışmıyor. Yardımcı olurmusunuz.

Problem

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