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Mobile Security trouble shooting

Hi, as we get more apps pushed upon us, there is often issues getting these to work first time. I (and others) will already have MS installed, configured and working correctly. However to do any form of trouble shooting, the first port of call would be to turn off any protection which may affect the

Idea

90

2

0

Gloo

How do I get on mac

Question

14

1

0

oK

o bem a perfeição

Idea

11

1

-2

My laptop is extremely slow after updating trend micro as prompted.

My laptop is extremely slow after updating trend micro as prompted. The computer was absolutely fine previous it is clearly due to the program. How do i fix immediately?

Problem

660

6

0

Pinned

Trend Micro ID Protection version 1.03.1318 — Now Available!

  Trend Micro Community!   Get the latest and greatest from Trend Micro ID Protection! Explore the new features and information designed to keep your identity secure. Check out the release notes for all the details.     Build Version Mobile App for Android 1.03.1318

Announcements

1K

3

0

lost vault in update

When the most recent update, my husband's vault has disappeared from his desktop along with his files. I have tried several ways to search for the vault and cannot locate it. He has a folder on his desktop "Unprotected Files 2023" but he says that not all of his vault files are there. What else can

Problem

228

10

0

Trend Micro Vault

My Trend Micro vault has simply disappeared from my desktop. I use it regularly but it appears to have disappeared after a Trend Micro update. I have Trend Micro Maximum Security and when I to go to Data, the Vault option is no longer there. I cannot see any options for the Vault. My operating syste

Question

345

4

0

ALERT! — Fake Trend Micro Renewal Emails

  Trend Micro Community!     Heads up! There are some tricky renewal emails going around, pretending to be our product confirmation invoices. They might ask you to call a number to cancel. Just a friendly reminder to double-check and make sure it's legit before you do anything. 

Announcements

1.5K

0

Why do I have to Uninstall Malwarebytes with every new version on Trend

Every time TREND comes out with a NEW version, I have to Uninstall Malwarebytes as the TREND seems to conflict with the Malwarebytes software but funny enough not the other way round. This is irritating. TREND does not catch everything that is out there that is why I run both products and have done

Question

139

2

0

PUA.MacOS.Tuneupmac.PFH

My scan result says that the above Threat was detected and can not be deleted. What is the PUA.MacOS.Tuneupmac.PFH Threat and should I be worried?

Problem

177

3

0

Fraud Buster

Fraud Buster item in app has not worked for months.. . Useless

Problem

27

1

0

Obvious Spam Text

I received a text with a phone number that is an obvious spam message but I cannot report it as such.

Problem

33

1

When l installed app stop my system tuner app started doing the same as stop...

As above , nothing more , nothing less...

Question

21

1

0

How can a "clear" Security Report in Antivirus+? What file/folder or registry do I have to delete?

How can a "clear" Security Report in Antivirus+?  What file/folder or registry do I have to delete?

Question

45

1

0

PUA.MacOS.Jailbreak.MANP

I have this coming up in my scan results and not sure what to do? It seems to be in my backup files so I delete them but they still show up in new backups. I can't seem to find anything here? Unable to Quarantine

Question

628

3

0

unable to install trendmicro security in windows 10

unable to install trend micro maximum security in windows 10

Problem

28

1

0

Which cybersecurity threats concern you the most?

Trend Micro Community! Ready for a quick chat about cybersecurity? As we navigate the digital world, what cybersecurity stuff keeps you up at night? Your thoughts matter, and together, let's figure out the cybersecurity scoop that worries us the most. Ready to dive in? Let's do it!

polls

1

0

0

Pay Guard

I couldnt get rid of pay guard so i did this simple thing. Remove Trend Micro from my browser, and pay guard is gone.

Question

94

3

License not getting active in New phone

I have renewed my mobile security for 1 year and recently changed my phone. I signed off from old device and tried to activate in new device with account details, I am getting logged in but license not activating and shows to purchase again. Please assist to resolve urgently.

Problem

20

1

0

iOS VPN sorunu

iOS için mobil uygulamayı hücresel veride kullanmayı devre dışı yaptım sadece wifide kullanmak için aktifleştirdim hücresel veriyi kullanmak için telefonu kapatıp açınca VPN baglanmak istiyor uygulama baglanamayınca internetim kesiliyor uygulama wifide kullanmak için ayarladıgımızda telefonu yeniden

Problem

63

1

0