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VPN App crashes multiple times per day Android

I love the trend micro apps but the VPN app in particular crashes at least 3 times a day on Android Samsung phone. Just want to provide feedback.

Problem

 • Mobile Security for Android

47

4

0

Vpn

My vpn disconnects straight after selecting connect It worked for the first week.

Question

 • VPN Proxy One Pro

27

1

Accepted Solution

Irritating Trend Micro Max Security Pop-Up Suggesting to Use Google Chrome Toolbar

Irritating Trend Micro Max Security Pop-Up Suggesting to Use Google Chrome Toolbar.Link is offered to "Don't Show This Again" and it never stops it. I don't want to use Chrome Toolbar by TM.  Aggravating enough that canceling subscription is a very real option if it continues. 

Problem

 • PC Security

144

8

Wrongly configured TM task in Task Manager

Upon TM installation, a task is being created in Task Manager : "AirSupport Update" The task is wrongly configured (or at lest not optimized) see attached. On "Triggers" we have Begin the task 'At Log on" but "Delay task for 1 hour" ; so if you use the PC for less than 1 hour the task will not ru

Question

 • PC Security

48

1

0

Can't select Accessibility for Trend Micro's functions.

Hi there,My phone is blocking me from activating Accessibility for Trend Micro.It tells me that the Permission Interface Request has been blocked, Settings can't verify your responses. Turn off Assistive Ball or other functions that might cause this issue.Since Assistive Ball is turned off. What els

Question

 • Mobile Security for Android

30

1

Crazily high memory usage

I've been using Trend for years without issues, but in the last few days the program has suddenly started taking virtually all my memory and my desktop is pretty much unusable. Uninstalled Trend and the computer worked perfectly. Reinstalled and the computer was fine for a few hours and suddenly it'

Question

 • PC Security

90

1

0

gmail message recovery tool

used this tool now everything seems corrupted

Problem

 • PC Security

36

1

Accepted Solution

TM Mobile Security link security

Hi,I would like to know if TM Mobile Security offers protection against whatsApp and sms protection from scams etc.

Question

 • Mobile Security for Android

31

1

How to permanently disable "Scheduled Scans" and "Mute Mode"

Hello,I tried to permanently disable "Scheduled Scans" and "Mute Mode" but after a while TM is informing me that these will be automatically enabled again.How do I keep them permanently disabled?????Thanks!

Question

 • PC Security

68

3

Happy Love Month! — Sharing tips and advices from our Experts!

  Happy Valentine's Day, Trend Micro Community! Wishing you a day filled with happiness and all the things that bring a smile to your face.   Last year, we asked what you love about Trend Micro. This year, to celebrate the day of love, we asked our community of experts to share their thoug

Announcements

 • PC Security

82

2

Aktualisierung

Aktualisierung ist nicht möglich! Letzte Aktualisierung am 10.02.23, also vor 2 Tagen. Was ist los?

Question

 • Mac Security

14

1

cannot login to trend on new samsung phone

Hi, I cannot login to trend micro on parners new samsung phone, uninstalled app, reinstalled app, restarted phone, deleted cache in app, deleted connected devices already connected to trend, now cannot reconnect my existing samsung phone, just get the spinning circle that never stops spinning

Problem

 • Mobile Security for Android

27

1

0

cmd.exe

I keep getting a notification marking cmd.exe from microsoft corporation as suspicious. What is it and why is it suspicious?

Question

 • PC Security

66

3

0

Valentine's Day Scams to watch out!

  We all want to make every moment special for our loved ones, and we go over the top on special holidays like Valentine's day. It is a day of expressing love, care, and affection to our romantic interests. We exchange gifts, cards, and flowers to show our love, and we often celebrate with a sp

Article

 • PC Security

52

0

Recently password managers are being hacked

Recently we all see the news of Lastpass being hacked and vault data being stolen. Few days ago Norton Password Manager got compromised by credential stuffing attacks and if has affected for about 6,000 users of Norton. My question is how well Trend Micro's password manager is protected and secured.

Question

 • Password Manager

105

2

0

What ports are needed to activate Trend Micro Maximum 2023

I have a secure network and I am unable to active my Trend Home product. What ports need to open so my product can activate?

Question

 • PC Security

52

1

Trend Micro Internet Security scan (quck and full) returns message no treats found. Still getting malware popup messages.

Do I have to do something additional to eliminate malware popup messages? I've scanned, same message, no threats or problems found, but keep getting pop up messages with that state my PC is infected, or my antivirus software has expired.My Trend Micro page states it does not expire until 9/30/2023.

Problem

 • PC Security

46

1

Is trend micro compatible with chromebooks? confused between trendmicro security & antivirus?

Hello folks, I'm a photographer and video editor, and I've been using a variety of tools and software for a couple of years. Those are making my system slow. However, I have an Avast antivirus, but I'm not happy with it as I get lots of notifications and pop-ups, for the most part, at work. I've h

Question

 • PC Security

36

1

Identity Theft Awareness Week — What is Identity Theft?

    What would you do if you found out that someone stole your identity? Would you go after the culprit or brush it off and move on? The Identity Theft Awareness Week this 2023 starts today, from January 30 to February 3. The event focus on how to reduce your risk and fight back against id

Article

 • PC Security

45

0

subscription expires

Where can I find when my subscription expires or how to renew it

Question

 • PC Security

46

1