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Urgent Notice: Issue with 2FA Text Message Verification Codes in Trend Micro MyAccount

  Hi, Trend Micro Community!   We'd like to inform you about an ongoing issue that some of our users have encountered while attempting to sign in to their Trend Micro MyAccount.       What's Going On? Certain customers have reported challenges in receiving their 2FA (Tw

Announcements

1.1K

4

Trend Micro Antivirus One 3.10.3 for Mac — April 2024 Release

  Trend Micro Community!   Attention, Mac users! Prepare for the latest updates to Antivirus One Pro version 3.10.3! Antivirus One provides real-time antivirus monitoring, safeguarding your Mac against adware, ransomware, spyware, and various malware threats.     Antivirus One 3.

Announcements

352

3

Cleaner One Pro for Mac 6.5.9 — April 2024 Update

Trend Micro Community! Mac users, get ready for the Cleaner One Pro 6.5.9 updates! Cleaner One Pro is your all-in-one Mac Clean Master, providing comprehensive disk cleaning and more.   It's fast, simple to navigate, and offers an intuitive user interface, ensuring a smooth experience. 

Announcements

243

2

I hate Tommo really hate Ai I want it gone it is blocking my screen

I hate hate hate Tommo Ai want it gone ASAP It is blocking my screen

Problem

33

1

0

Received the following message from Whatsapp

官方偵測到您的帳號違規操作有風險,系統將在24小時後自動封鎖此帳號;為避免帳號封鎖,請立即驗證: https://whatsii.com* The official has detected that your account's illegal operations are risky, and the system will automatically block this account after 24 hours; to avoid account blocking, please verify immediately: https://whatsii.com*

Problem

51

2

0

System Heating issue

I observed my laptop is heating much after installing trend micro internet security. What should I do or what should trend micro do?

Problem

22

1

0

Log is empty for "Unauthorized changes"

4 "unauthorized changes" reported but log is empty

Problem

59

1

0

Mobile security

I bought my trend security for two years for two devices and yet my tablet has said my trial is up when it isn't a trial

Question

18

1

0

Reported "update time" is 1 h ahead

If I manually check for updates TM reports "Last updates check : 4/14/24   7:49:39 AM"  but in reality is 6:49:39 AM

Problem

78

3

0

Trend Micro blocks python pip3 by default?

Shouldn't this be an exception by default? It's commonly used software.

Problem

19

1

0

Accepted Solution

TM for android

Its pattern is not updating and its been days since its stuck on a specific pattern number. Please fix this issue of TM for android.

Problem

37

1

0

Trend Micro Security for Edge, Chromebook, Chrome and Firefox — April 2024 Release

In this release, the primary focus lies on backend enhancements and resolving identified issues within Trend Micro Security extensions. Product Version Trend Micro Security for Edge 1.7.1490 Trend Micro Security for Edge (Best Buy) Trend Micro Security for Chromebook&nb

Announcements

676

3

Trend Micro Pay Guard mobile app not working

I cannot open my Trend Micro Pay Guard app. I've been using it for years and now I can't open it. Please help and advise how to fix it.

Problem

29

3

0

Nothing Works

Pixel 6 Pro, Everytime I use the VPN nothing works and I have to disable the VPN to do a search.  Google will not open correctly, my bank apps have difficulties, not a good experience.  So, I use it, try it, and delete it, hoping the problems I am experiencing have been addressed.

Problem

21

1

0

Closed

why is my trend micro device security showing up as free version saying i need to upgrade it to use features

it says that my account is running free version of device security but i purchased a card from jb hifi and put the infornmation in when signing up but it is only letting me use free features

Problem

54

1

0

Websiten mit sexuellen Inhalten

Ich war am Anfang begeistert was die App alles anbietet und hab die Premium Version bezahlt. Als ich dann aber auf dem Handy meines Sohnes es testen wollte, ob wirklich sexuelle Websiten gesperrt sind, stellte ich leider fest, dass diese Funktion absolut nicht funktioniert. Ohne weiteres sind Pornob

Problem

41

1

0

Inquiry Regarding Partnership Availability with Ethiopian Company

Dear Trend Micro Partnerships Team, My name is Natnael, and I represent Irack IT Solutions, a leading IT company in Ethiopia. I am eager to know if there are any potential partnership opportunities available with Trend Micro for Ethiopian companies. I would greatly appreciate any information regard

Question

16

1

0

Firefox and TrendMicro toolbar not working

Running Firefox 124.0.2 on W11Pro 23H2 and have TrendMicro Max Sec v17.8.1192 installed All working ok on Edge but not on Firefox. Clicking on the toobar icon merely states Install the latest version of Trend Micro Maximum Security now To enhance your protection, Trend Micro reco

Problem

49

1

0

Trend autorenewal

Autorenewal takes the money ok. I’m happy with that but the only way I seem to be able to activate the renewal on IOS is to remove the app and reinstall it. Access from within the trend app is confusing and doesn’t seem to work for me.

Problem

44

1

0

VPN

I want to block any kind of vpc from a computer, how can I block or turn off the vpn access on an user endpoint by applying policy?

Question

31

1

0