Official

Accepted

Unanswered

Advanced Filters

Search Results (6.9K)

Activity

Closed

subscription expires

Where can I find when my subscription expires or how to renew it

Question

47

1

Closed

webgaurd

Sorry if this is a duplicate, the webpage seemed to have cleared my post text.Hello, I have a Galaxy s7 tab and a brand new, got it last week, Galaxy S22 and the web guard continually turns off on both devices. I have followed the guidance on the blog but updating the app does not resolve this. Can

Problem

44

1

Closed

Trend has no solution that helps rid the second Trend icon that appears on the left side of Taskbar.

Trend has no solution that helps rid the second Trend icon that appears on the left side of Taskbar. You can close it but it reappears the next time you boot up. Trend has no answers.

Problem

53

3

Closed

How to turn off website blocked notifications using parental controls?

Hi,I have a Trend Micro Maximum Security subscription. I just activated the Family/parental controls function to try protect my kids from inappropriate content. However, they get a pop up every 5 seconds like the one I included just with different details. Just from landing on the google search page

Problem

39

1

Closed

serial number activate !!!

Hello my name is Murat;I bought a new maximum security.But I cannot activate the new serial number. When I look at my account, my internet security serial number is there. I can login to my account. But the new Maximum security activation does not work when I give an existing e-mail address. Can you

Problem

55

1

Closed

Have to have Netgear switch and extenders attached to Comcast modem but my new Trend Micro Home Network System says no! Help

I have to have Netgear switch and extenders attached to my Comcast modem otherwise no internet or WiFi on the 2nd floor, but my Micro Trend Home Network System says nothing like that can be attached to it. I have to have internet and work on the 2nd floor and it’s been too long to return it. P

Question

35

2

Closed

Autorizzazione

Da un po' di tempo, l'applicazione installata sullo smartphone si disabilità chiedendo autorizzazione. È regolarmente pagato e registrato. Perché succede??

Question

24

1

Closed

stop popup notifications

How can I stop trend micro popup notifications? The same popup appears every minute or so and changes the focus from my current window I'm typing in costing me productivity.  I have Trend Micro app notifications set to Off in Settings, and popups still appear with Mute Mode On.  Windows 1

Question

60

1

Closed

Looking Back to our 2022 Cybersecurity Journey

    Cybercriminals were everywhere last year. They were on the texts you received, daily emails, and even on random websites — all that sneaky, nasty, and fishy efforts to steal your money. Our Trend Micro Check Team tracked and reported hundreds of cybersecurity threats and topics,

Article

37

0

Closed

Unable to install antivirus+ on Microsoft Windows 11 computer

I recently renewed my antivirus subscription, only to discover that the antivirus software would not launch on my laptop (never had a problem before). So, I uninstalled and attempted to reinstall the software.  I downloaded the installation software, opened it, gave permission for the program

Problem

147

1

Closed

Is vpn included in my subscription

Hi, is the VPN Pro included in my Premium Security subscription?

Question

35

1

Closed

Unable to access AOL mail

I have been a user of AOL since 1995, but for the last several days have been unable to access my mail. I have tried three web browsers (Microsoft Edge, Google Chrome & Firefox) supported by Windows11, all with no success. Only the Amazon Silk browser has been successful in accessing AOL mail. I

Problem

33

1

Closed

Add IOS Device to Micro Trend Security: app not for your country or your region

All, I use Trend Micro Antivirus for MacBook Air in Germany, Version German. Now I would like to add one device. It is a brand-new ipad. Procedure (original hints are in german, this is a translation):Open Trend Micro AntivirusProtect additional device, result: new screenScreen says:Headli

Question

123

1

Closed

VPN Connection

I have the VPN pro service and I have not been able to connect too for several months. Assistance is needed please.

Problem

112

4

Closed

Activation iphone

I can’t get my iPhone to activate my licenses.

Problem

22

1

Closed

How to protect yourself from phishing scams

    The most effective way to protect ourselves from phishing attacks is to be familiar with, or get used to the tricks and schemes cybercriminals use in phishing emails. Here are the common indicators of phishing attacks: Requests for your personal information and bank details Use of gen

Article

34

0

Closed

CapFrameX detected as malware

thats pretty much as the title says.Trend micro is detecting CapFrameX, an official software as far as i can tell, similar to msi afterburner in many ways, is being detected as malware by trend micro and strangely even by microsofts firewall.im stubbornly one of those that still thinks trend micro s

Question

63

2

Closed

Vpn support for apps

Why does vpn support apps keep turning off. Regards Gaz

Question

23

1

Closed

Why are certain social media sites blocked?

Truth Social forexample

Question

21

1

Closed

3 month extension from Scavenger Hunt

Was the 3 month extension for doing the Scavenger Hunt awarded? Or were there too few entries to make it worth while?Thanks.

Question

30

1