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Trend Micro VPN blocking apps

Two days ago my Trend Micro VPN started blocking access to all apps while on 5G/4G mobile connection. Works fine with all apps on Wi-Fi. Have been through all settings, reset some, tried different scenarios, all have failed. Trend Micro version 11.2.1070, iOS 17.4.1

Question

461

14

Under Investigation: Internet Access Issue using Mobile Data When Mobile Security for iOS Web Guard is Enabled

    Attention Trend Micro Community!       What's going on?   We would like to inform you about an ongoing issue that some of our Mobile Security for iOS users have encountered after updating to the latest version, 11.2.1070. This update has caused internet connectiv

Announcements

2.2K

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et frequent notices to update my phones android protection on my phone. I have Trend micro on it and wisjh to know if the android protectio

I get frwquent notices to uup dte my phones Android protection system.. If I do that will it fight with Trend Micro?

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31

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Threats unable to be quarantined

352 threats found though only 2 of them were able to be quarantined. What do I now do with the rest of the threats?

Question

61

4

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What You Need to Know About Deep Fakes

Attention Trend Micro Community! Have you ever seen a video that looked so real, but it was actually fake? That's what a deep fake is. Deep fakes are videos or images that have been manipulated using artificial intelligence to make it look like someone is doing or saying something they didn't. &nb

Article

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Trend Micro Wifi Protection won't install Windows 11 Store

I recently re-installed Windows 11 from a recovery drive. The system is now fully updated and working fine. However I can not download Trend Micro Wifi Protection from the Windows 11 store.When I try it gets to the 'Aquiring Licence' phase, but it wont go past 1%it then throws the following error:

Problem

73

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how to rewrite the Sender Email Address in Trend Micro Email Security Advanced ?

I want to rewrite the Sender Email Address in Trend Micro Email Security Advanced. Please describe in detail or provide me with references on how to rewrite the Sender Email Address? I am not able to find this particular configuration in the Trend Micro Email Security Advanced console. I have also c

Question

34

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Relance licence

Bonjour, J'ai renouvelé mon contrat Trend pour 2 ans depuis le 29/01/2024. Depuis plusieurs semaines, je reçois des relances pour renouveler ma licence, est-ce normal ? Merci de faire le nécessaire pour ne plus avoir ces relances. Cordialement Bernard HAYE

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29

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I'm receiving a lot of scam text messages. Can these be blocked?

I was receiving a lot of scam calls. I downloaded an app which blocked them but now they're sending me scam messages. Does Trend have a feature to help block these messages?

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44

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Turning Trend off temporarily

How do I turn it off. It is slowing my internet connection drastically.

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33

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how do i turn off email defender?

the email defender constantly detects the same emails over and over and over for the same email. I'm tired of all theconstant interruptions. How do I turn OFF!

Question

29

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Having problems screaming video from reliable websites

I am having a problem streaming video from very reliable websites while using Mobile Security. However, when I uninstall Mobile Security, the video feed was working perfectly. Does this have to do anything with VPN configurations?

Problem

37

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Popup McAfee virus warning

I don't know when or how it happened, but all of a sudden I am getting this popup purporting to come from McAfee with an error message saying that "your computer is damaged by suspicious programs. To remove virus, click here." Of course, I haven't clicked anywhere - this is obviously bogus. But how

Question

108

3

Shut down

Why does it keep shutting  down on my android phone? 

Question

24

1

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unsure app record by others

I lost my galaxy s10 and found back. How can I make sure there is no app been installed to record my phone call?

Question

29

1

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Ring Doorbell Camera

I would like to add the Ring Doorbell to my list of devices, how can I add?

Question

26

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How to access the $50 cash back offer

I have renewed my trend micro for 2 years and want to access my $50 cash back offer. How do I do this? Please advise

Question

158

2

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Not working

Just paid and it not working

Problem

56

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Trend app draining .my battery

Since installing the app the life of my fully charged battery is drastically reduced. I have to switch my phone off when I'm not using it. Please advise.

Question

47

2

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