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How to unsubscribe from Trend Micro Home User Community

Never signed up for Trend Micro Home Users Community. Click on the "unsubscribe" on notice receive.  DOES NOT WORK.  HOW DOES ONE UNSUBSCRIBE FROM RECEIVING THESE NOTICES?

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Performance Issues: Programs Slowing Down or Becoming Unresponsive when Trend Micro Security is Enabled

    Attention Trend Micro Community!     What Happened? Customers have reported that apps/programs operate slower when Trend Micro Security is running on their computer, resulting in delays in their usage, and they have also noticed that apps are slower to start up and work compa

Announcements

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Does Trend Micro Antivirus provide specific optimizations or compatibility settings for Intel Core i7 laptops?

Hello fellow Trend Micro Community members, I recently purchased a new laptop equipped with an Intel Core i7 processor, and I'm currently in the process of setting up Trend Micro Antivirus for my system. As I'm keen on maximizing both the security and performance of my device, I wanted to inquire i

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how can I protect network drive

how can I protect other folders than c:

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Does password manager even work>

This thing has been on my computer for awhile. Thought I would try it.  Didn't work - there is limited if any info on how to start it, only a worthless video.   I put in a ticket and they asked for a bunch of info.  didn't have time to do that was yesterday.  today I fired

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Antivirus ONE

Some time ago my Antivirus ONE stopped scanning with the annoying 'Antivirus Quit unexpectedly". It will scan Adware but not the files. I have completely remove the app, files and all, and restarted my iMac. I have recently bought a new iMac but it will not work on this one either?? I have Cleaner O

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Has anyone experienced improved performance and efficiency after deploying an edge server with Trend Micro solutions?

Greetings Community Members, I hope this message finds you well. I am reaching out to inquire about your experiences with deploying Trend Micro solutions, particularly concerning edge server implementation. Our organization is currently considering integrating Trend Micro into our network infrastru

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Beta testing

Hi, i used to be a beta tester for trendmicro. I did not received any more news since 3 years. Is the beta program completely closed ? Many thanks in advance Fabrizio

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Data Breach

You had another data breach and exposed my data! We just had a guy calling saying he was trom Trend Mocro, he knew what product we were running, and wanted to help remove and reinstall the software! If you can't secure your own data how can we expect our computers to be safe with your products?

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Latest community message

The last message that I received (today) said that I should be running TM Maximum Security V17.8.1192 but when I checked "about software" it tells me that I am running V17.7.1979. Can anyone explain this version discrepancy?

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Cleaner One Pro and Trend Micro Cleaner Pro version 6.5.8 - March 2024 Update

  Trend Micro Community!   Mac users, get ready for the Cleaner One Pro and Trend Micro Cleaner Pro version 6.5.8 (5293) updates! Cleaner One Pro is your all-in-one Mac Clean Master, providing comprehensive disk cleaning and more. It's quick, easy to use, and features an intuitive user int

Announcements

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Pinned

Trend Micro Mobile Security for iOS 11.2.1054 Bug Fix

  Trend Micro Community!       What happened?   "Unable to Continue" error message while using the Scan Website feature in Safari on your mobile device.     Product experts have identified the root cause of this problem. The iOS 17.3 OS version update introduced a

Announcements

826

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Fraud buster not working on iphone

I updated my phone to iphone from android. The fraud buster used to work very well on my old android but not working on my iphone. Fraud buster only picks up international message and phone number not Australian phone number. Any tips how to make it work on iphone (imessage)?? Thanks 

Problem

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Closed

Email Defender Pop-ups

The Email Defender pop-ups are relentless. I have tried turning Mute Mode on, even though it says it's only for 24 hours.  I have clicked "Do not show this again" repeatedly - and I still get the pop-ups. How do I stop it??

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Beware of Technical Support Scam Calls Pretending to be Trend Micro!

  Attention, Trend Micro Community!   We're reaching out to alert you about a concerning issue that some of our fellow Trend Micro users have encountered recently. It has come to our attention that individuals are receiving fraudulent cold calls masquerading as Trend Micro technical suppor

Announcements

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Hacker

Network is hacked including trend

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Trend Micro ID Protection version 1.03.1318 — Now Available!

  Trend Micro Community!   Get the latest and greatest from Trend Micro ID Protection! Explore the new features and information designed to keep your identity secure. Check out the release notes for all the details.     Build Version Mobile App for Android 1.03.1318

Announcements

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Unable to add wi-fi to approved list.

I want to add my wi-fi to the approved list. However, my edit button is grey-scaled out.

Problem

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Unable to add wi-fi to approved list.

I want to add my wi-fi to the approved list. However, my edit button is grey-scaled out.

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weird website when TrendMicro is enabled

I keep on encountering weird website (full of ads) when trend is ON! Help!

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