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restart pop up issue on microsoft edge
Hello, I have inquired several times in the past because of the pop-up issue, but I will find and report the conditions that occur today. In the case of me, I am using a laptop and I am using wireless internet through Wi-Fi. When you boot up for the first time and run Edge right away, a pop-up messa
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PC Security
Email Defender Pop-ups
The Email Defender pop-ups are relentless. I have tried turning Mute Mode on, even though it says it's only for 24 hours. I have clicked "Do not show this again" repeatedly - and I still get the pop-ups. How do I stop it??
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PC Security
Failed to load extension Trend Micro Password Manager
Failed to load extension from: C:\\Windows\system32\tower_main. Manifest file is missing or unreadable. My system is win 11 pro
Problem
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Password Manager
PHPRunner Application
I am using PHPRunner Application on my device, but the file is being quarantined and removed by Trend Micro. I scanned the file also using Bitdefender and WatchGuard but they did not flag the file as malware. Would you help me understand why the file itself is being tag as malware?
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Home Network Security
Bidding Farewell to Android 4.4 KitKat: Google Ends Support After Nearly a Decade
Google Ends Support for Android 4.4 KitKat: What it Means for Users Google recently announced its decision to discontinue support for Android 4.4 KitKat in new releases of Google Play Services starting from August 2023. Launched back in October 2013, KitKat will lose its support
Announcements
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PC Security
Introduce software based Firewall
Trend Micro should introduce software based two way firewall. The one which can monitor incoming and outgoing connections. Kindly introduce some new security features like a firewall for Trend Micro Internet/ Maximum Security. The UI and options are basically the same for the past 8 years approx. W
Idea
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PC Security
Just a thought
Hi Guys. Just looking at the renewal offer. $439 for 24 month cover for 10 devices. I only have 4 devices to cover 2 x iphones - 1 x laptop - 1 x Ipad. Searching for better offers i found many that are cheaper than Trend Micro but I would like to stay with Trend. Having said that
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Password Manager
add trend micro to microsoft outlook
In Microsoft Outlook, the Trend Micro Security Settings icon is greyed out. I need to access Settings but can't. Anyone help please? Thanks, Prue
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PC Security
Scan Options macOS Ventura v13.5 not starting
The "Start Selected Scan” button” is greyed out for ALL Scan Options. I used to run the Full Scan every month or 2. The Trend Micro Antivirus and both its extensions have Full Disk Access. I used to be able to select Scan Option and start it. What happened? Now my workaround is to set the Sca
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Mac Security
Popups
This is the popup I get periodically when in my outlook account,what is it.
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PC Security
App will not open lost device protection
Button on app to activate list device protection does not work on iPhone 13
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Mobile Security for iOS
VPN will not connect on android
Went on line. Followed directions of deleting VPN and reopened still will not connect. Keeps saying try again. Problem only arose since latest upgrade of app.
Problem
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Mobile Security for Android
Ultimate Security with attached "Device"
The app that helps me connect to the 'black box' shows 15 devices being monitored. HouseCall for Home Networks sees 33 devices. Why the difference?
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PC Security
I have Premium Security. Where is my VPN???
I cannot find any indication that my VPN is operating. No icon. Nothing.
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PC Security
Blue question mark
Why does blue question mark display instead of content such as graphic or ad? This only happened after I installed Trend Micro on my IPad Pro. What do I do? Warwick Gardiner
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Mobile Security for iOS
Pinned
Bluetooth Hacking 101
In this digital age, Bluetooth Hacking arises rapidly as Bluetooth Technology continues to level up. Though this technology offers unparalleled convenience in our daily lives, from wireless headphones to smart home devices, Bluetooth also offers mobility, continuity, and s
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PC Security
Accepted Solution
HouseCallX process running in background after deletion
Hi, I run a scan with Trend Micro Housecall, the free tool without installation. After the scan I deleted the executable and found the logs, updates and other folders inside appdata/local/temp. I run CCleaner to delete the temp files but one folder in particular remained present. I tried manua
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PC Security
It is very difficult to log a successful cashback claim.
I have tried to get help from the support team. I am not sure if they are trying to help? Does anyone know the trick. Apparently my bank account number does not fit with what Trend Micro require.
Problem
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PC Security
Compatibility Issues Between Trend Micro Software and 4K Portable Monitors
Hey community members! I recently purchased a new 4K portable monitor to enhance my productivity while on the go. However, I've noticed that there might be some compatibility issues with my Trend Micro software and the monitor. Before I dig deeper into the problem, I wanted to reach out to this k
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PC Security
Ransomeware Attacking
My company has been attacking by ransomware with code .WSUU .WSAZ .WSPN and now attacking my domain with bot with name zoominfobot my company already use trend micro, but viruses still attack and passed by trend micro help me to clear all the threat
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Password Manager