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Updates

Automatic updates are a pain in the butt. Is it possible to manually install updates when they become available?  Waiting to meaningfully use my laptop while updates are downloaded and installed is a waste of time!

Question

 • PC Security

42

2

How to Identify Fake invoices? – Terra Luna, Oasis Network, Trueusd, and more!

  How do we know if an invoice is real?     Nowadays, more and more of us prefer receiving a digital copy of our transactions offline and online, the most common is online invoices. It keeps us on top of our finances and most online invoice gives customers the option to view and pay o

Article

 • PC Security

50

0

0

Trend Micro extension for browser(s)

Question: why do we need to install an extension in browsers as long as TM provides Web protection?The extension is list based , so other than giving TM the oportunity to monitor our surf habit, I do not see the advantage of installing an extension on top of the native Web shield of TM.

Question

 • PC Security

32

1

Using Trend Microsystems for Web Blocking but not working on Firefox Mobile

As the title states. I have used Trend Microsystems in the past to do blocking if certain content. I am using Firefox mobile. If I recall earlier in the year the blocking feature was working fine, but now as I add websites to block, the blocking feature is not performing as expected. I.e: not workin

Problem

 • Mobile Security for Android

44

1

Active Directory identity protection

Trend Micro can be act as Active Directory identity protection or not?

Question

 • PC Security

26

2

Accepted Solution

Official Solution

Closed

Mystery file reported as no threat

I keep getting these Trend popups that say something like "no threats found in cd49725f-0221-4cf3-85d3-ca9e68d2c2df" (this is the latest one). I've not clicked on or otherwise downloaded any files. Is my machine infected with malware?

Question

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Answered

 • PC Security

713

10

Testing- for interference on mobile security

How can you turn mobile security off and then back on for testing and validation of interference to other mobile apps

Question

 • Mobile Security for iOS

38

1

Cannot read the folder that Trend Micro has blocked and reports in a popup window

Cannot read the folder that Trend Micro has blocked and reports in a popup window - window frame to small and cannot be expended. Most annoying and useless to be honest.

Question

 • Mobile Security for Android

20

1

Give feedback of concerns

Email address refused in survey so had to click no!   ???yet this is accepted by you as my email.

Question

 • Mobile Security for Android

21

2

Accepted Solution

Official Solution

Closed

Same strange pop up about downloaded files

I have exact same issue occurring as in this closed thread but the pop up appears and disappears so quickly I cannot get a screenshot it is more or less exactly what the OP showed. https://en.community.trendmicro.com/conversations/pc-security/strange-trend-pop-up-about-downloaded-files/62b25432a

Question

 • 

Answered

 • PC Security

56

3

VPN Proxy One Pro L2TP & PPTP settings?

Hi. I'm planning to configure/update my router's VPN settings. Does VPN Proxy One Pro have L2TP & PPTP settings I can use? IF yes, where can I find them?Thanks in advance.

Question

 • Home Network Security

16

1

Official Solution

Closed

Strange trend pop up about downloaded files

When I open Chrome for the first time on log in, I have a trend pop up that comes up telling me that there are no threats found in some downloaded files. It lists the files, but these are not files I have downloaded. I can't find them when I search the file names in my computer. Any suggestions?

Question

 • 

Answered

 • PC Security

219

2

0

Privacy scanner

I have never seen Trend Privacy scanner before. Is the link a genuine TrendMicro feature? extension://plenenahmcbmckcigmnfohjdajncaakd/js/PrivacyScanner/local_page/index.html?locale=en&browser_id=0&browser_version=106.0.0.0&from=Carbon,SNS_FACEBOOK&status=01_11_21

Question

 • PC Security

27

2

Trend Micro assuming Biswap.org is phishing !!!

For some reason Trend Micro is assuming that the DEX/Crypto website BISWAP.ORG is a phishing website and doesn't let me in !!! Even when I put it's address on the exception list as follow the fucking anti-vírus is detecting as a phishing!

Question

 • PC Security

21

1

Update will no longer take with windows 7

Trend message says software no longer supported by product life cycle limitation.  I tried the free update button . No good.  

Problem

 • PC Security

31

3

0

How does Password manager work

Can someone advise exactly how Password Manager is meant to work. I have installed it a number of times but it doesn't seem to work. When I attempt to login to some web sites, e.g. Amazon, I get a message saying IE is no longer supported and to change my default browser which is already set to Edge.

Question

 • Password Manager

33

2

0

Does the Trend Micro Security 2022 Upgrade cover Best Buy revisions?

Hi,Just saw your mail about the 'Trend Micro Security 2022 Upgrade' is here, etc. However, it is unclear if this will work with my Best Buy subscription.  Everytime there is an update I mistakenly download the new one then am told to install the best buy version.  It'd be nice if I didnt

Question

 • PC Security

35

3

How Deepfakes Work

  Are Deepfakes real?   Have you seen Elon Musk playing and jumping off the couch as a baby or  Mike Tyson rocking the Oprah Winfrey's show? Or Nicolas Cage joining the cast of Friends? That's right, those are Deepfakes! There are tons of available deepfake videos available for watchi

Article

 • PC Security

40

0

0

Does not detect the pre-installed apps

I m using Samsung Galaxy M32 and Trend Micro does not detect the pre-installed apps such as Samsung Pay Mini, Samsung Galaxy Store etc. Need to fix this on a high severity.

Problem

 • Mobile Security for Android

27

1

Outstanding Technical Support

I was having a real headache with the latest version of TM refusing to install even after using the suggested Removal Tool. The Tech-support guy 'Jemello Christian Manalean' who I was lucky enough to get hold of by phone, and cannot praise enough, ran diagnostics and tests for over an hour. He final

Praise

 • PC Security

27

1