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PayGuard does not open in Firefox v91.0.1

I have been using T.M and PayGuard for nearly 3 years, and for the last few days the PayGuard interface no longer opens in Firefox. Please assist (it's nearly time for me to renew the 3-year subscription, or switch to a different A-V product).

Question

 • PC Security

32

1

0

Closed

Constant pop up notifications from trend about blocking a threat

This program is constantly sending me pop up notifications about blocking an incoming website or popup. It's annoying and I can't actually use my computer because I'm constantly minimising the pop ups from trend. I have tried the mute settings. Nothing has actually worked to resolve this problem. Ho

Problem

 • PC Security

326

4

0

Closed

Camera is On

Every time I opened my Mac, I found a notification from TREND that told me that there is an app opened the camera. My question is how can I know what is this app?

Question

 • Mac Security

109

2

0

Closed

Notice keeps popping up over my keypad

Every app or screen or page l access on my phone l get this black pop up that tells me l am protected... l know this! I turned off notifications l uninstall trend micro l reinstalled it l cleared all trend files this message keeps popping up and suspends what l am doing for about 3 seconds l can't p

Problem

 • Mobile Security for Android

48

1

0

Closed

Google searches are now blocked by Trend

Google search shows below and a trend window says can't access directsearchapp.com sent an invalid response. blocked bc it's spam. How to fix? This site can’t provide a secure connection directsearchapp.com sent an invalid response. Try running Windows

Problem

 • PC Security

37

1

0

Closed

Parental controls

Having issues with the parental controls not locking apps on my Android.

Problem

 • Mobile Security for Android

15

1

0

Closed

Not able to fix errors

My security risks say I have 3 risks, but I'm not able to fix them? Why?

Question

 • Mobile Security for Android

53

3

0

Accepted Solution

Closed

change licence number?

how to change license number on mac ?.

Question

 • Mac Security

30

1

0

Closed

Certification

None on my tablet after installing Trend Micro

Question

 • Mobile Security for Android

14

1

0

Closed

Password Manager importing from Chrome is not working

First and foremost, selecting a category with "data protection", the topic parameter states "No Result Found". So it does not allow me to post. What an unreliable "Contact Us" page. Password Manager importing chrome exported file does not work. Chrome Extension for PWM -> Settings -> Da

Question

 • Password Manager

47

1

0

Closed

Nest and Ring app keep stopping when TrendMicro is activated on iPhone

This has been an issue for 1 year. I have been in contact with your costumer care that have not helped me at all. I proved to them that when I turn the VPN of, or run my Ring and Nest App on on a phone that does not have TrendMicro installed, there is no issue with either app shutting down wit

Problem

 • Mobile Security for iOS

18

1

0

Closed

Charges to my bank account with no description

To activate my 3 year paid subscription trendmicro needed my credit card details. My question is what for ??? Conclusion. After activation I get my bank account debited for an additional amount with no explanation  !!! Nice business ethics !!!  

Question

 • PC Security

37

1

0

Closed

Vanessa said she'd help us with our

"vanessa" said "she'd" help with us getting in touch with Best Buy to be reimbursed for the remainder on our account. That was on Thursday, August 12, 20121at 8p, EDT. We no longer wish to be Trend Micro customers. Please remove us and give us back our money.

Question

 • PC Security

25

2

0

Closed

Maximum Security Renewal

If I renew through the main console of the program its $44.95. If I go through the website its $39.95.  Can we get some consistent pricing for this.  It's like this every year at renewal time.  Many different prices for the same product and time frame.  Plus if I use the renewal

Question

 • PC Security

101

4

0

Closed

Unable to contact to Trend Micro

When open the app, it shows this and then I try to click UPDATE but it still tells me Unable to contact to Trend Micro. I'm sure I'm connected to internet. I have checked the version and used all the methods provided in community and help. However the error still exists.

Question

 • PC Security

46

2

0

Closed

Not able to fix errors

It says I have 3 security risks, but it won't let me fix them. Why?

Question

 • Mobile Security for Android

26

2

Closed

i want to add more internet browsers to privacy scanner exp. edge, bing

i want to add more internet browsers to privacy scanner exp. edge, bing.  it only has internet explorer

Question

 • PC Security

12

1

0

Closed

封鎖網站一直跳出來,https://agafurretor.com/e.... 要如何關閉提醒? 很困擾...

在有開啟Chrome 瀏覽器的時候,右下角會一直跳出pc-cillin的提醒,佔據輸入版面,別的軟體打字時一直被打斷,使用 Windows惡意軟體移除工具掃描並未找到 "agafurretor.com" 相關檔案,且Chrome 瀏覽器的擴充也沒找到,但pc-cillin的提醒 就是一直跳出來說已經阻擋agafurretor.com ,這是pc-cillin 本身中毒嗎?? 還是我必須移除Chrome 瀏覽器的趨勢科技工具列?? 請問要如何解決?

Question

 • PC Security

1.1K

3

0

Closed

Turn off VPN

My personal-private router is connected to VPN, and I want it off. This has been an impossible task.  VPN slows connection & sometimes I’m told there is no connection.

Question

 • Mobile Security for iOS

89

1

0

Closed

Black notice covering keypad

After I clean or close apps I get message over top of keypad "saved .... Mb" OR "your phone is fully protected". Problem is it appears on top of keypad and can't see letters or numbers for up to about 40 seconds. Can notice appear for no more than 10 seconds??

Question

 • Mobile Security for Android

20

1

0