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2023 AV Comparitives

I've used Trend Micro for many years. Just looked at AV-Compartives Windows latest test for 2023 and Trend Micro was rated the worst of all av security products tested. This gives me pause. Can anyone reassure me that this result is not legitimate?

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No longer works!

I updated my software and it no longer works.

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Pinned

Optimizing Slow PCs: What Works Best? — Join the Discussion!

Trend Micro Community! Say no to slow computers no more!   Ever upgraded a sluggish PC to a speed demon?    Help out and share your story with our community! What challenges did you tackle, and what tricks made the difference?   Ready, set, go!   Join the discussion! Sign in

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69

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VPN says I need an active subscription but I already have one

My VPN or Wifi Protection App wont work with my subscription. I removed and redownloaded it from the play store. Ive logged out and logged it. But it always tells me to buy. Can I get some help?

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'Extension Failed to Load' error - Join the discussion!

    Trend Micro Community!       What's wrong?  Some of you might've noticed the "Extension failed to load properly" error message after the recent Trend Micro Toolbar update on Chrome and Edge.       Why am I getting this message? Our tech team is on it!

Announcements

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Auf Xiaomi wird nicht eingestellt, dass Trend Micro im Hintergrund arbeitet

Ich versuche die Mobil App (Abo) auf einem neuen Xiaomi zu installieren. Es wird angezeigt, dass ich noch die Berechtigung geben muss, dass die App im Hintergrund arbeiten darf. Die Berechtigung wird akzeptiert, doch dann wird wieder das Problem angezeigt. Ich habe die App ber85x neu installiert und

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5

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About android banking Trojan

https://thehackernews.com/2023/11/malicious-apps-disguised-as-banks-and.html?m=1 Please someone assure me that Trend Micro is aware of this sample targeting Indian users as a banking malware trojan. The hacker news have covered about it. Kindly forward my request to the virus researchers and the c

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21

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Multi Device Cover Apple Watch

Hi Folks, I have Trend Micro for several devices. I would love to cover my Apple Watch.  Even limited cover, “Find Watch” for instance, would be great.   There is a quite extensive list of Apps that I can load onto the Watch, but Mobile Security isn’t among them.  Thank you for havin

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18

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Extension failed to load. I deleted the extensions as instructed but cannot reinstall. I'm left exposed.

I unstalled the extensions as instructed but cannot do the reinstall so I;m left totally exposed. I need help and the ability to speak with a representative at Trend Micro.  Please advise

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16

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Cannot download new subscription

Having difficulty downloading onto iPad.

Problem

31

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Urgent Help Needed: Desktop Protection Issue

Hey everyone, I hope this message finds you well. I'm reaching out to the community because I'm facing a serious issue with desktop protection, and I'm hoping that someone here might have some insight or solutions. Recently, I've noticed some unusual activities on my desktop, and I'm concerned tha

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36

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update today wiped out the installation

Well, turned my computer on today, TM did an update and first removed the current installation, then only installed the password manager, rebooted the computer, all the rest gone and the browser extensions not working. Now windows defender is starting to remove purchased installed software as does o

Question

73

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Web guard problems

I have to turn off Web Guard in able to access PayPal.com on my IPad. This just stared within the last couple weeks. 

Problem

211

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Green highlighting disappeared

Up until a few days most of my web searches returned green highlighted links for safe sites and grey links for untested sites but all my results are now are highlighted grey.

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29

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Self welcomed

Just Joined the user community .

Praise

10

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Help with Insight button

Scan brings up 1 concern that "needs ,. attention" on Insight 'button' ( has red number 1)  but when you press this button nothing happens!!!  Has been there for months.

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15

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Antivirus one Macbook

When attempting a full scan or quick scan the app quits unexpectedly. Macbook air sonoma 14.1.1

Question

10

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Accepted Solution

PWM Failing to Load.

I click on the Trend Micro tool bar > Password Manager I get Disallowed Key Characters. I've uninstalled the tool bar as well as PWM. This has been taking place for about 7 or so days. There has been MS updates. Thanks

Problem

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SmartScan crashes every time

I have updated to the most recent version but it still crashes every time I try to run SmartScan. I can run a manual scan without issue.

Question

46

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Antivirus gratuit avec numéro licence sur Android.

Bonjour, Je voudrais savoir pourquoi vous laissez l'éducation nationale avoir un antivirus gratuit avec licence pour les ordinateurs personnels des enseignants et de son entourage. Pourquoi vous faites pas la même chose pour l'antivirus gratuit avec licence pour l'entourage des enseignants avec&n

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