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2023 AV Comparitives
I've used Trend Micro for many years. Just looked at AV-Compartives Windows latest test for 2023 and Trend Micro was rated the worst of all av security products tested. This gives me pause. Can anyone reassure me that this result is not legitimate?
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PC Security
Pinned
Optimizing Slow PCs: What Works Best? — Join the Discussion!
Trend Micro Community! Say no to slow computers no more! Ever upgraded a sluggish PC to a speed demon? Help out and share your story with our community! What challenges did you tackle, and what tricks made the difference? Ready, set, go! Join the discussion! Sign in
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PC Security
VPN says I need an active subscription but I already have one
My VPN or Wifi Protection App wont work with my subscription. I removed and redownloaded it from the play store. Ive logged out and logged it. But it always tells me to buy. Can I get some help?
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VPN Proxy One Pro
'Extension Failed to Load' error - Join the discussion!
Trend Micro Community! What's wrong? Some of you might've noticed the "Extension failed to load properly" error message after the recent Trend Micro Toolbar update on Chrome and Edge. Why am I getting this message? Our tech team is on it!
Announcements
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PC Security
Auf Xiaomi wird nicht eingestellt, dass Trend Micro im Hintergrund arbeitet
Ich versuche die Mobil App (Abo) auf einem neuen Xiaomi zu installieren. Es wird angezeigt, dass ich noch die Berechtigung geben muss, dass die App im Hintergrund arbeiten darf. Die Berechtigung wird akzeptiert, doch dann wird wieder das Problem angezeigt. Ich habe die App ber85x neu installiert und
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Mobile Security for Android
About android banking Trojan
https://thehackernews.com/2023/11/malicious-apps-disguised-as-banks-and.html?m=1 Please someone assure me that Trend Micro is aware of this sample targeting Indian users as a banking malware trojan. The hacker news have covered about it. Kindly forward my request to the virus researchers and the c
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Mobile Security for Android
Multi Device Cover Apple Watch
Hi Folks, I have Trend Micro for several devices. I would love to cover my Apple Watch. Even limited cover, “Find Watch” for instance, would be great. There is a quite extensive list of Apps that I can load onto the Watch, but Mobile Security isn’t among them. Thank you for havin
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Mobile Security for iOS
Extension failed to load. I deleted the extensions as instructed but cannot reinstall. I'm left exposed.
I unstalled the extensions as instructed but cannot do the reinstall so I;m left totally exposed. I need help and the ability to speak with a representative at Trend Micro. Please advise
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Password Manager
Cannot download new subscription
Having difficulty downloading onto iPad.
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Mobile Security for iOS
Urgent Help Needed: Desktop Protection Issue
Hey everyone, I hope this message finds you well. I'm reaching out to the community because I'm facing a serious issue with desktop protection, and I'm hoping that someone here might have some insight or solutions. Recently, I've noticed some unusual activities on my desktop, and I'm concerned tha
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PC Security
update today wiped out the installation
Well, turned my computer on today, TM did an update and first removed the current installation, then only installed the password manager, rebooted the computer, all the rest gone and the browser extensions not working. Now windows defender is starting to remove purchased installed software as does o
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PC Security
Web guard problems
I have to turn off Web Guard in able to access PayPal.com on my IPad. This just stared within the last couple weeks.
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Mobile Security for iOS
Green highlighting disappeared
Up until a few days most of my web searches returned green highlighted links for safe sites and grey links for untested sites but all my results are now are highlighted grey.
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PC Security
Help with Insight button
Scan brings up 1 concern that "needs ,. attention" on Insight 'button' ( has red number 1) but when you press this button nothing happens!!! Has been there for months.
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Mobile Security for Android
Antivirus one Macbook
When attempting a full scan or quick scan the app quits unexpectedly. Macbook air sonoma 14.1.1
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Mac Security
Accepted Solution
PWM Failing to Load.
I click on the Trend Micro tool bar > Password Manager I get Disallowed Key Characters. I've uninstalled the tool bar as well as PWM. This has been taking place for about 7 or so days. There has been MS updates. Thanks
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Password Manager
SmartScan crashes every time
I have updated to the most recent version but it still crashes every time I try to run SmartScan. I can run a manual scan without issue.
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Mac Security
Antivirus gratuit avec numéro licence sur Android.
Bonjour, Je voudrais savoir pourquoi vous laissez l'éducation nationale avoir un antivirus gratuit avec licence pour les ordinateurs personnels des enseignants et de son entourage. Pourquoi vous faites pas la même chose pour l'antivirus gratuit avec licence pour l'entourage des enseignants avec&n
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Mobile Security for Android