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Threats detected during mute mode were not showing up under Security reports
I also don't like the idea of Trend Micro running mute mode randomly. I noticed a msg pop up that 7 threats are removed or detected while the Trend Micro was in mute mode. So I checked the Security Report and found none threats detected. So is this possible that when mute mode is turned on the threa
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PC Security
"Webpage Blocked, hxxxs://legacy-myemail.cox.net/appsuite" Message when trying to Sign In.
Why is this happening? This happens when you attempt to sign into the Cox website (hxxxs://legacy-myemail.cox.net/appsuite), and the website will be blocked by Trend Micro Security for Windows. This prevents users from accessing the website and resulting in the inability to use the ser
Problem
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PC Security
The Micro keeps turning off bluetooth.
The app keeps turning off bluetooth
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Mobile Security for Android
Pinned
This feature has been turned off because it slows down your phone
Our smartphone is our new best friend. We do everything in it and with it, like shopping, banking, dating, and the list goes on. That is why its performance is crucial, we expect it to give us a smooth user experience every single time. However, there are features that we love to use th
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PC Security
Internet Access Blocked
Hi, Tonight while my son was using my computer the Wi-Fi randomly disconnected (the globe with the cross on it) and I tried to access a website and Trend Micro console popped up saying "Internet Access Blocked. Someone who cares about you has blocked access to any website" with only two buttons,
Problem
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PC Security
Vpn affecting iPhone performance m
Hi I am finding my vpn affecting my iPhone performance. I have troubleshooted all other issues. Unfortunately I turn it off and it comes right back on. Is there a way to turn it off permanently? thank you!
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Mobile Security for iOS
Since my scan has stopped at 88% is my computer still protected. the last update is noted by trendmicro as 06/14/2022
Scan stopped at 88% and will not continue.
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Home Network Security
Pinned
Guide to Fraudulent Websites
Everything is on the Internet; everything under and beyond the sun. The Internet became the center of our personal connected universe. From online shopping to social media, Internet allows us to connect, communicate, and access information easily. We rely heavily on the Internet
Article
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PC Security
Monitoring of cellular data usage
When monitoring use of cellular data, the only options are Daily, Weekly and Monthly. My plan is Annually. Could this option be added to the app as Annual plans are becoming more prevalent with Australian telcos?
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Mobile Security for iOS
High Memory Usage from coreServiceShell.exe in Trend Security for Windows
Are you encountering high CPU or memory usage when running Trend Security on your Windows PC? Don't worry, we're here to help! Please reach out to us if you are experiencing any of the following: High Memory Usage from coreServiceShell.exe in Trend Security for Windows High CPU usage
Problem
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PC Security
Accepted Solution
How to transfer all settings from one machine to another (Export/Import)
I have one machine set up exactly how I want it, with all the website blocks and allowed urls, approved programs, etc.So when I have a new pc at home after I install Trend Micro, I want the exact same settings, how can I backup my settings from one machine and apply them to the other one? There shou
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PC Security
Your Pop up reminder is to frequent and needs to be altered
Your Pop up reminder to scan is happening way to frequently and needs to be modified to be less fequent.
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PC Security
Rapid Security Response for Apple Devices
Attention Apple users! Have you heard about Apple's latest security feature called Rapid Security Response? With this game-changing feature, your Apple devices will automatically receive security updates as soon as they become available. No more waiting around for pesky n
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Mobile Security for iOS
Webguard keeps turning off samsung s22+
Webguard keeps turning off samsung s22+
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Mobile Security for Android
Can’t upgrade iPad because you want me to pay for it. I’ve already paid for 5 devices
I’ve paid for 5 devices including my iPad, why won’t you let me upgrade my iOS device?
Problem
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Home Network Security
Accepted Solution
Closed
Problems with Resource Excaust since last Update to 17.7.1903
Hy, Since TM Maximum Securtiy Update to 17.7.1903 i observe hung ups during Gaming in various Games e.g.: Guardians of the Galaxy, Dead Island2,... Hung Up happens, when Game running about 4-5 Hours. After System Reboot it works fine. Before the update got installed the game keeps running w
Problem
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PC Security
How to share my multiple subscription?
Hello I have just purchased the multiple subscription package. How do I share a subscription with a family member that is not physically with me. Do I send them a link or something? Thanks
Question
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Mobile Security for iOS
Trend Micro will not update
On the main console, says !Unable to connect to Trend Micro. Please check that you are connected to the internet, then click Update Now to receive the latest updates. I am connected to the internet and when I hit "Update Now", I get a small pop-up that says Trend Micro Internet Security at the top,
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PC Security
Trend Micro Update 17.7.1903
Hello, I've just received an update to version 17.7.1903. Is there any release notes about this update?
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PC Security
Bluetooth protection
Add functionality to protect device from BlueSmacking, BlueSnarfing, BlueJacking, BlueBugging, and BlueBorne. Cheers
Idea
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Mobile Security for Android